Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14 FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen

I bought this laptop with high hopes from the reviews. I work in digital design and wanted to buy outside of apple. This brand new laptop has so many issues. The fingerprint scanner doesnt work, the video card is defective. My laptop shuts down several times a day. This is extremely inconvenient for my work and makes simple tasks long and difficult. I cant even connect to an external monitor for longer than fifteen minutes. Upon contacting the seller I was informed that although I have a warranty, I could not get a refund or new laptop. I would have to wait at least 20 days for them to try and repair the laptop. They were unfriendly and unwilling to work with me although I explained I need a laptop for my livelihood. I would not recommend buying this. Please look elsewhere for your design needs.

battery life was so bad i had to return. 4 hours even when on battery saver mode

I have been a Mac user for years so this laptop was the first non-Mac laptop that I had used in years and I was pleasantly surprised. The specs are awesome in terms of memory, hard drive space, speed, and processing. In terms of aesthetics and feel it is really beautiful to use and very cool. Cortana speaks when you first turn on the laptop and helps in the setup process which makes it very user friendly. Love the touchscreen aspect and the inclusion of the stylus. I am a blogger and do a lot of digital work for my blog so this laptop is definitely going to be a game-changer in terms of what I can do with it. Even though it is a gaming laptop, it is great for just daily use with Microsoft office but it is true to its name it is a creators laptop. If you create a lot of digital work then this is the laptop for you.

I can’t tell you enough DO NOT BUY THIS VERY EXPENSIVE PAPER WEIGHT. The screen does not have palm recognition as Acer claims, nor the 4000 points of pressure (not even 2000), it DOES NOT WORK with other Wacom pens, it has a loud fan and adobe illustrator is impossible to use efficiently with this as a result of the pencil barely working with a hand resting on screen and even then it doesn’t work well. The pen also jitters or is not reactive so you can’t always chose a tool or even close a window. In pad mode it often does not recognize a finger trying to close or open a window so you get stuck in whatever screen you are in and it just won’t work. THEIR TECHNICAL SUPPORT IS HORRIBLE! I mean YOU WILL HAVE PROBLEMS WITH THIS LAPTOP AND NO ONE THERE KNOWS A DAMN THING. For instance, I was speaking to tech about the Wacom pen not working and they asked “What’s Wacom”. I asked for the DEDICATED CONCEPTD 7 tech they CLAIM THEY HAVE AND THAT IS WHO I GOT. Someone who was ASKING ME TO EXOLAIN TO THEM WHAT WACOM TECHNOLOGY IS. Their level 2 staff, Donald from Temple Texas not only kept misgendering me but refused to help me with tech issues with my computer ,when I asked him to not call me sir. He told me he’d have to research why Wacom pens do not work on a Wacom screen which is what the last guy said before going to an Acer user forum and seeing what their customers say because they don’t squat. When asked to be put on the line with a tech support person who knows the product he refused. When asked to speak to his supervisor he refused. When asked to speak to someone to make a complaint against him, he put me on hold and never picked back up and after 30 minutes on hold I got disconnected. So if you buy this junk, you were warned. I’m getting my money back or I’m getting a lawyer. I hope this helps folks avoid making a mistake that could cost you a huge chunk of your savings, especially if you are a design professional. Stay away from this. None of their claims are even REMOTELY TRUE AND SHAME ON ANY REVIEWER LIKE LINUS TECH TIPS AND SARA DIETSCHY for spreading false claims on this product. Whatever they said was untrue and I hope this review also puts their integrity and their reputation in question by any followers they have. Honestly, I’m blaming myself for believing the hype. I should know better by now that tech specs and reviewers are usually full of it. I figured it would still be a solid and reliable beast but this thing IS NOT EVEN AS TOUCH RELIABLE AS AN IPAD OR EVEN YOUR SMART PHONE AND THEIR IS NO TECH ASSISTANCE YOU WILL GET FOR THIS FROM ACER. None. Check out Acers customer reviews. I’m not the only one saying this.

Look, this is a really cool concept for a laptop. A laptop for creators and artists to be able to take their work on the go, that’s what this laptop advertises itself as. It presents itself as a laptop, but with the desktop power to be able to handle heavier programs. The screen moves and comes out for whatever it is you need, but the reality is, the laptop is too compact to truly be able to handle my programs. Simply running things like Adobe Illustrator or small games and the laptop’s fans are louder than the actual fan in my room. I also quickly ran into audio issues, and the laptop itself has stopped playing sound out of the speakers entirely. I’ve only had the laptop for a day. Acer has produced many good laptops that can handle resource-heavy programs/games, and their Concept D models haven’t all been bad, but I believe this one just seems to be a simple laptop with a few more buffed specs. If you’re looking for a sleek compact design for good day to day laptop, this is a good choice. But as for anything much more than that, you’d probably be better off with an actual heavy duty gaming laptop.

Excelente laptop, un estilo sin igual, los colores se ven muy bien y los programas corren fluidos. Me hubiera gustado que sea menos pesado y la batería dure más. Es una gran opción.

This laptop is so much more than just that…it is a graphic workstation, a regular office workstation to crunch numbers in spreadsheets, a light portable gaming station, and sleek enough to take on the go. Additionally, it has an outstanding variable display that moves around, acts as a sort of super tablet (if you so choose) and has a very responsive stylus that is the best I have used. It is very responsive, stows away perfectly, and it has opened up so many options for me to be more productive…and to have more fun. Drawing is amazing on this and it goes hand-in-hand with creativity. All of the above is bolstered by the fact that the screen is ridiculously accurate and validated by a company that is respected for such ratings. There are not a lot of flaws about this beast in a small package but I will outline both in the portion below.

Good computer, I fully recommend

(note I got this from the acer store but they wont let me leave a review there)

Constantly rebooting with windows or power issues, not sure what is happening.