Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14 FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen

1. WOW!

I can’t tell you enough DO NOT BUY THIS VERY EXPENSIVE PAPER WEIGHT. The screen does not have palm recognition as Acer claims, nor the 4000 points of pressure (not even 2000), it DOES NOT WORK with other Wacom pens, it has a loud fan and adobe illustrator is impossible to use efficiently with this as a result of the pencil barely working with a hand resting on screen and even then it doesn’t work well. The pen also jitters or is not reactive so you can’t always chose a tool or even close a window. In pad mode it often does not recognize a finger trying to close or open a window so you get stuck in whatever screen you are in and it just won’t work. THEIR TECHNICAL SUPPORT IS HORRIBLE! I mean YOU WILL HAVE PROBLEMS WITH THIS LAPTOP AND NO ONE THERE KNOWS A DAMN THING. For instance, I was speaking to tech about the Wacom pen not working and they asked “What’s Wacom”. I asked for the DEDICATED CONCEPTD 7 tech they CLAIM THEY HAVE AND THAT IS WHO I GOT. Someone who was ASKING ME TO EXOLAIN TO THEM WHAT WACOM TECHNOLOGY IS. Their level 2 staff, Donald from Temple Texas not only kept misgendering me but refused to help me with tech issues with my computer ,when I asked him to not call me sir. He told me he’d have to research why Wacom pens do not work on a Wacom screen which is what the last guy said before going to an Acer user forum and seeing what their customers say because they don’t squat. When asked to be put on the line with a tech support person who knows the product he refused. When asked to speak to his supervisor he refused. When asked to speak to someone to make a complaint against him, he put me on hold and never picked back up and after 30 minutes on hold I got disconnected. So if you buy this junk, you were warned. I’m getting my money back or I’m getting a lawyer. I hope this helps folks avoid making a mistake that could cost you a huge chunk of your savings, especially if you are a design professional. Stay away from this. None of their claims are even REMOTELY TRUE AND SHAME ON ANY REVIEWER LIKE LINUS TECH TIPS AND SARA DIETSCHY for spreading false claims on this product. Whatever they said was untrue and I hope this review also puts their integrity and their reputation in question by any followers they have. Honestly, I’m blaming myself for believing the hype. I should know better by now that tech specs and reviewers are usually full of it. I figured it would still be a solid and reliable beast but this thing IS NOT EVEN AS TOUCH RELIABLE AS AN IPAD OR EVEN YOUR SMART PHONE AND THEIR IS NO TECH ASSISTANCE YOU WILL GET FOR THIS FROM ACER. None. Check out Acers customer reviews. I’m not the only one saying this.

The only thing I had to do with this laptop was search WHQL windows driver Intel specifically UHD to get da Vinci to stop throwing a warning about incompatible drivers. Latest w10 12-13-2021

We are older and dont do gaming or artist work. This laptop works great for everything we need it to do. She loves the look and feel of this computer.

Final Update:

I bought this laptop after hearing many positive reviews. This machine is amazing! It has more features than I originally realized and it runs my heavy duty graphics programs without a problem. It interfaces with all of my other equipment, which is critical. Great screen clarity, long battery life and an impressive build quality make this an impressive machine. A+ PC!

I run Adobe photoshop and Da vinci Resole on this and it works great. The build in stylus is awesome works great, wish it was a little bigger to grip but then it would not conceal inside the laptop so give and take. overall great value with upgrade options for memory and hard drive space. Im running the factory right now but thinking about buying upgrades for digital media editing. love the style of the Ezel Screen how can i use a normal laptop again

I received the laptop 7 days ago and installed a pen display. After a sleep mode, the driver was lost and an error blue screen was shown. I tried no start the pc againg and the graphics card didnt work well and crashed with blue screen several times. I tried to correct the error and tried a safe boot and windows didnt recognize my password and there was no option to return to normal boot again or connect to internet. I had to reset windows and install all the software again. Then I tried connecting another monitor and it worked half an hour. Then the displays blinked with black screen and the drivers were deactivated by windows. Then I tried to restart the pc and there was a blue screen again. I tried to install new drivers from nvidia but they work only minutes and crash my pc over and over if I try to connect a second monitor.

Horrible experience with this laptop. It just died this week, with all my information on there.

The display on this laptop is amazing! The colors are vibrant and the lines are definitive.