Chatelet Hardside 2.0 Luggage with Spinner Wheels, Angora, Carry-on 19 Inch

I PURCHASE ONE BEFORE SO I AM GETTING ANOTHER ONE ,SINCE THE PICTURE AND DESCRIPTION IS THE SAME

The product description says that it comes with a hanger along with a laundry bag and another bag. No hanger at all, and my only option is to return the whole thing because of the missing hanger. I know it’s just a hanger, it is the principle especially when I paid for it.

I love the luggage but hangers are missing for both suitcases. Why didn’t I receive any?

broken Zipper no way to return

Based on pictures it looks like both sides had panels that zip closed! The 21 inch navy carry on I received does not? Is this the way it’s suppose to be? All the other colors have zipper panels. The luggage is beautiful but I am very disappointed that this feature is missing on the luggage I received! Please advise. It’s very expensive and I am so disappointed!

The luggage is pretty but the lock started giving problems. First I thought it was one time issue but twice after it happened again. The lock did opened after trying the 000 to 999; however, on my last trip I tried several times the 000 to 999 and unfortunately the luggage did not open. The last resource was to ask the hotel for help so I could access my cloth and personal items. As a last effort the hotel opened the luggage with some pliers to open the luggage. Now Im told its too late to do an exchange or refund the luggage.

The inside zipper broke less than a year from purchase. Only used 3 times.

It tore the first time used.

My wife is delighted so am i

Gorgeous! Absolutely beautiful piece. Sturdy and well made. The code security feature is a plus. Would recommend and I plan on buying additional pieces.