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Gloria Sanabria
> 3 dayThe luggage is pretty but the lock started giving problems. First I thought it was one time issue but twice after it happened again. The lock did opened after trying the 000 to 999; however, on my last trip I tried several times the 000 to 999 and unfortunately the luggage did not open. The last resource was to ask the hotel for help so I could access my cloth and personal items. As a last effort the hotel opened the luggage with some pliers to open the luggage. Now Im told its too late to do an exchange or refund the luggage.
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Emily
Greater than one weekFit on all airlines, delta, ryan air, malta air, aerlingus with no problems. Very happy with this purchase.
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Lee
> 3 dayThis bag was so heavy before I even put any of my things in it. My husband made fun of me the whole trip. I could roll it around but when lifting to set on bed to open it, it was way too heavy.
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pamegriffi
> 3 dayI havent found anything to not like about this luggage. I needed a carry-on and wanted it to match my large suitcase. The airlines are rough on luggage if it has to be checked (even a Delsey can sustain airline damage), so Im going to travel light and leave my large Delsey suitcase behind this trip.
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Suzy
> 3 dayI think these suitcases are so stylish. I love the inside with pockets and panels to make packing easier and have my things arrive just as I packed them (unless theyve been inspected:).
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HL
> 3 day10 years global warranty. High quality finishing. Quick delivery from US to Singapore. I have an older version chatelet air 1.0 which still looks relatively new after 5 years. Got the chatelet air 2.0 this time. Trust Delsey to make good luggage.
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Wendlamita Evelyn Ilboudo
17-04-2025On of the two bags I got damaged the first time I travel. I bought it on June 27 and the return was closed on July 27. I want to exchange my item.
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Tiffany Tran
> 3 dayOne of the wheel is not fully function. I am traveling out of the country on 6/4 and received my suitcase on 6/1. This is my first Delsey suitcase and I was so looking forward to it until I received it. EXTREMELY disappointed! How did quality inspection fail to see this, the wheel is not rotating, I was having a hard time moving it. RETURN IMMEDIATELY! SUCH A WASTE OF TIME! i am now hesitate to get another one….
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Margaret Lipps
> 3 daybroken Zipper no way to return
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Disco Flies
> 3 dayCracked after the first flight. Love the look of the bag but the quality is not worth the cost.