Only had it since October and the brush quit on me. I only use it on my hardwood floors and I opened it up and nothing is broken or blocking it. Just stopped turning. Really frustrating

I hate sweeping and this is a great alternative. It’s extremely light and works good on stairs too. Easy to maneuver.

Ive had this vacuum for over a year and have been very happy with it for quick clean up. The battery life allows me to vacuum almost my 2400 square foot house. I do have to empty the canister several times as I have a dog and two cats that shed alot. I have all hardwood floors but a few floor rugs that you can switch to high volume, and it does well. The battery has to work harder when using the high volume, so it doesnt last as long but still does a good job. Charges fast. The customer service was great. The roller and suction part quit working (only on the stick part, the handheld worked fine) so I contacted support to see if that part could be replaced. The answered my call first time, took all my information and was told the problem would be sent to their service department. The next week, they returned my call and said they would be sending out a new unit. This was even a few months after their one-year warranty had expired. I received a whole new unit a week later. I am extremely impressed with their service and happy with the vacuum.

I ordered this vacuum after researching a plethora of choices on Amazon, got overwhelmed, and decided to go with the one that had the best customer service. Im glad I did. Luckily, everything functioned properly when I received it. Set-up was super intuitive. Give it 4-5 hours to charge before the first use. The light flashes when it is charging, and then it turns off automatically when its done. Very small footprint, with the vacuum upright in its charger it takes up less space than my 10 gallon tall trash can. The suction for this vacuum is exactly what I needed. I wouldnt recommend this for any high-pile carpeting, as I met a moderate amount of resistance just with my lower profile rug on eco-mode. It did pick up a lot of dog fur though with my newer two month old rug. I have a one bedroom apartment with laminate flooring with rugs and this works perfectly. One whole charge was enough for my whole place, even with the turbo-mode activated to vacuum the couch. It picked up all the dogs hair/fur no problem. Actually, just after the first use I emptied the canister and to my surprise there was A LOT of fur that I didnt catch from just sweeping (ew, gross). It also was able to vacuum small chunks of dirt tracked in from muddy shoes; coffee grounds that I dropped, and fur and small pieces of debris tracked in by the dog. I swear Im a clean person otherwise hahah. For the price point of $100, this vacuum is a winner. Its cordless, it holds a charge for at least 20min which is also perfect for taking down to the garage to vacuum the car...it gets the job done. If you have a bigger house that has plusher carpet, I would spend a bit more money to get a more sturdy unit. Otherwise this is perfect for a small space with hard surfaces. I imagine this would be great for picking up kitty litter too if you have cats.

This vacuum is perfect for my apartment. I have never ran out of battery and I can vacuum everything. For the price I think it is great. The main complaint I have is that the first one they sent me was obviously well used. I was able to work it out with customer service, but I thought that it was pretty dishonest to sell me a used vacuum for the price of a new one. Be careful and check if your vacuum is used when you get it.

I loved this vacuum when I first got it in the mail and then realized it wasn’t picking up any dirt, I then received a replacement and that worked fine for a few uses and then again even after cleaning, it stopped working again. I asked for help via the service line and still nothing so I am now looking for another vacuum after paying $100 for this one.

This product was great until it stopped working after 5 months. After contacting customer service, they replaced the product and its working properly! I love using it on my hardwood floors and rugs.

We have 5 rescue fur babies. One is part Lab and sheds HORRIBLE. This little bad boy is awesome! The filters can be hand washed; just empty, wash, dry and reinstall. Love it! However, the roller brush is already starting to show wear and Ive only had it a couple of months.

Suction power is not good and the sweeper part does not stay on the floor. Also do not like the inner parts where you clean it. The filter looks like it’s gonna have to be replaced which is very disappointing. I don’t want to have to buy accessories or replacement pieces.

I have had 3 similar units (Anker, Eufy, Dirt Devil) and one Oreck which was much more expensive. None of these last too long (IMO) and 2 years is when most start to have issues. This one is ahead of the pack because replacement parts are available direct at a reasonable price. That is a big plus. The big news is, the suction and brush roller are a vast improvement over other brands and the filter is made of reusable foam, not folded paper at rediculous prices. This picks up what others do not and the headlight is a great feature for seeing what is in the floor clearly. Only time will tell how it holds up but it seems to be much more substantial than similar models from the past by other brand names (awe know that brands are really a marketing gimmick since Chinese made products are all made my government owned facilities, not independent companies. The Anker and Eufy were IDENTICAL). They are really all the same brand with different labels and price points. It doesn’t matter in the end because they are competitively priced products that offer true value and are always being updated. This vacuum is a great deal at $87. I was considering getting the Shark or the Hoover Battery Uprights this time, when I saw this. I’m glad I purchased it. It’s a solid value. And for light pick up after a parrot, just perfect. For big jobs, get a plug in.