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ElizabethG
> 24 hourPurchased this bag to travel internationally and the handle broke almost immediately. It couldn’t be pulled up fully so the bag had to be pushed or carried. Very inconvenient and disappointing. Spend more money and get a better quality bag.
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trixieblue
> 24 hourBought this recently as a carry on for a trip. I love this luggage so much, I bought the bigger piece as well. Easy to pack with plenty of room and is expandable. Quad wheel rolling is incredible. Hope it holds up for many more trips to come.
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Dr. Elwin Nolan Sr.
> 24 hourThe handle jammed and subsequently broke off while trying to get it unstuck. Overall it was lower quality than I expected, but the handle was an obvious deal breaker.
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Mr. C from NYC
> 24 hourOriginal penguin suitcases are of poor quality. I bought mine a year ago because it looked nice and I knew the brand.. After two bus trips the handle broke. Just got stuck. I contacted the company. First you need to answer a lot of questions, provide pictures and receipt. Then they promise that someone would contact you from the corporate office shortly. You remind them a couple of weeks later and they promise to call you soon. Then you give up and write this review on Amazon. I’m very disappointed.
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Thomas in Texas
> 24 hourI was very impressed with this when it arrived. Sadly did not keep it only because I needed something larger. Will likely buy again because it appears to fit the carry-on sizes for American and Delta. Of the bags in this size and price range it seemed very well made.
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evelyn
> 24 hourNot very durable. Inside stitching ripped on second use
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TLO
> 24 hourGreat product, very happy with purchase
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Caleb
> 24 hourNice looking suitcase but inner zipper ripped after only three months of traveling.
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Elise Merz
> 24 hourLove this suitcase! I bought the same one a few years ago for my kiddo. When I needed another for my next kid, there was no doubt I wanted this suit case again.
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Jcfl160
> 24 hourWe bought this for a trip to Europe as it fits the requirements for a carry-on in Europe. We have 2 of these. They were dragged around Europe for over 2 weeks and have held up well. We had no problems. The wheels held up well and were easy to push/pull around. You can also squish a lot of clothes in these things!