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Stepinwolf
> 24 hourI had a little trouble setting this up. The instructions are graphical so that they work all the different languages worldwide. The first steps go through getting it out of the box, removing all the shipping tape and padding, putting paper in it and the like. At step 12, it basically says turn it on. Then in step 13 there is a picture of the CD and an arrow to a laptop. My laptop doesn’t have a CD drive. So I tried using it on a desktop Windows 10 PC and it couldn’t find the printer. I assume there was a missing step somewhere that was to allow the printer to access my local WiFi network. Since I have a wired ethernet as well as WiFi, I chose to make a wired connection so that I could go to the next step in the setup program. It did find the printer and that allowed me to go further. I did have to do a bit of troubleshooting to actually get it to print. I got some error message about something (SMTP?) not being set up. I kept trying to print and I thought it still wasn’t working until I went to the room where the printer was located and found that it had been printing and double sided at that. I seem to remember it asking me at some point if I used the wireless app to set up the printer. Since I didn’t have a wireless app that I was aware of, I said no. Notice in the lower right corner of the instructions there is an I with arrow pointing to a WWW for I assume information. Does this mean, if you need help search the web? A web might be helpful. On plus side, the printer works fine, with good print quality. I assume that I will get the wireless part working at some point.
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Vargas Family
> 24 hourIt really works. Easy to install, all the instructions are there, very smooth and quickly. Print quality is good. Prints really fast. Is not very big, size is just perfect. Light, energy saver. This printer arrived just in time, we were in need of a new one and this contains all what we want: wifi connection, print from phone, easy to use, etc. We are in love with our new printer. I received a special deal on this product for providing my feedback.
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Uncaged Book Reviews
> 24 hourIf you are looking for a nice printer for your home office, this one may be a good choice. First of all, this was simple to set up, even for someone who is still running Windows 7 Pro. I did use the disk to get rolling on the drivers - and it seemed to be updated drivers. The printer runs pretty quiet and quick. The biggest concern you may have is replacement toner cartridges, which similar printers at Lexmark are well over $100, although I havent seen any for sale anywhere as of yet - but since this is a new product, Im pretty sure they will roll out when the printer goes public. Im not sure if this cartridge can be refilled - some offices Ive worked in have had refillable cartridges, but Id have to investigate more to see if that is possible for this one.
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JerryN
> 24 hourSlow as molasses
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Summit
> 24 hour*********EDITED MAY 2020: It didnt make it through the tiny starter toner. It connects to the network, it just refuses to print with no indication why. Im a retired network engineer and have dealt with the nastiest of printer problems on networks and repaired printers in the field with paperclips, soldering iron and sheer anger. This one stopped working rather early on and can only print its own configuration- no other print jobs will work and nothing more of an error than it just cant print the job. My last Lexmark was an utter failure, too... and this one will now join it as I have to PAY to recycle them both. As of today, replacement toner is not available anywhere- even from Lexmark unless I mail in the empty one first to refill. Im done with Lexmark after decades of buying dozens and dozens of their enterprise printers at a time.************** This is a no-frills, monochrome printer without all the fancy touch-screen nonsense. What it does, it does perfectly- spit out paper quickly. I print a LOT while Im working on some business plans, consulting and getting my MBA just for giggles despite being retired. My color laser eats toner as if it is free and it most certainly isnt. Having a monochrome, fast, two-sided printer as a default is the best idea ever... save that color printing for when its actually necessary. Its surprising how often one does NOT need color, and the cost savings of not wasting printing in color is significant. I set this up without looking at directions, as I always do. Initially, it didnt detect ANY WiFi networks in my house when there are actually five of them. This was odd, but after several tries it started to see them. I had to go through typing the password through the simple buttons and simple display three times, but it finally connected and all is well. There is an app for this as well as computer software, but I chose to do everything without adding yet another app or yet another bit of software on my computer. Its likely far easier to do it with the apps etc- so unless youre just a glutton for punishment like me, just use their app. When it came time to print, this is when I became a big fan... it spits paper like crazy! I set it to print a large document, four pages per side, double sided... and wow, it was racing through it so much faster than any other printer Ive had. SUPER fast at getting prints done. The print quality is fantastic, too. Double-sided printing saves SO much paper and space, too. Lexmark has always been one of my favorite printer suppliers, mostly known for their commercial machines. My last Lexmark was a color laser which was a complete disaster and never worked well at all. It ended up being recycled without ever having a successful print. Lexmark has redeemed themselves with this one- its a business class machine that will absolutely STUN you with how fast it can put out pages. The ads say 42 pages per minute... which is faster than what I got, but plausible. Bravo, Lexmark. There are cheaper printers out there, but this one delivers performance that is worth every penny.
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LaTasha Neal
> 24 hourThe printer is a good size for small business; could even be used as a home printer, even though it’s monochrome, for simple print jobs or someone who isnt printing pictures or needs color. It was easy to setup connection to my wifi. I tried installing the software from the disk that was provided on a dell laptop with windows 10, 64 bit, however, it would begin the download process, but wouldn’t actually install on my computer. Once the initial download bar completed, nothing else happened. I looked in my downloads folder and other folders for the download, but nothing was there. I tried this multiple times and it didn’t work. Most companies will put the software on their website as well, but that wasn’t the case here. I was unable to find anything on the website. I couldn’t even find the specific printer/model on the site. So far, I am unable to fully test the product because the software will not install.
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Teresa
> 24 hourVery happy with this printer. It is fast and smooth, the print quality is fantastic and the mobile app has been flawless. So glad I went with this model. Highly recommend.
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Dezan
> 24 hourThis printer has never worked correctly the network never worked I had to set it up via ethernet cable and half the time it prints out blank pages. Do not buy this huge waste of money.
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Julian Davis
> 24 hourI love it!, works well and fast.. I love the mobile print feature..it makes using it soo easy!
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Eric L.
> 24 hourThe printer does not seem to come with a USB cable. Same with the ethernet cable; if you want to connect this way, you’ll need to have an extra one on hand or buy one. Or at least mine didn’t come with any cables other than power. That was ok for me because I am using Ethernet and I have a bunch of spare Ethernet cables, and there is also wireless connectivity available. But USB likely the easiest way to get up and running for non-techies, so if this is you, have a spare printer cable lying around, or purchase one with the printer. Same with the ethernet cable; if you want to connect this way, you’ll need to have an extra one or buy one. Once unpacked and set up following the crude pictograms included, it was necessary to download the drivers and install them. The unit does come with a CD installer disk, but even if you have an antique computer with an optical drive, it makes more sense to go to the Lexmark website and download the latest drivers. Who knows how old the ones on the CD are? After plugging the printer into my switch using Ethernet, and running the installer, the software could not find the printer, nor was it listed by my router as being connected (though the Ethernet activity lights on the printer were flashing). Eventually, I noticed that the small LCD display on the top of the printer had some questions about time, date, and language that must be answered on the printer before it will even show up on the network. After completing the setup on the small LCD screen, the printer was connected but the installer still could not find it. Instructions would have been helpful here, especially for people who aren’t technically inclined, but you can probably find help online. It was necessary for me to go to my router’s web page, get the printer’s DHCP provided IP address, and plug that into the installer manually in the “advanced set up” area. Also, it asks for you to manually type in the port name. I typed in “Ethernet” (no quotes) and it worked, the installer was able to proceed. After doing this on my main computer, I went back to the router and assigned a fixed IP address to the printer so that I will have no trouble finding it when I install the driver on my laptop and other computers. The software itself is nice and compact. I have a Canon printer that came with software that’s all up in your face all the time… meaning, it came with a bunch of bloatware like scrapbooking apps and card making apps and a bunch of docks and control panels that I had to carefully remove after writing the review. In the case of this Lexmark, it’s all business and it’s not in your face at all, and I appreciate that. The printer is fast and quiet. Over Ethernet, when I send a page the printer, it’s done printing before I can even start wondering how long it will take. Coming from an inkjet printer, this is really nice. Also, the network connectivity is indispensable these days. It certainly is if you have two or more devices in your life that you’d like to print from. That network connectivity also makes it easy to tweak the settings as the printer publishes a web page that you can reach from any web browser (if connected to from your local network). Just type the IP address of the printer into your browser and the settings page comes up. By the way, this is another good reason to assign a static IP to the printer; you can then just add a bookmark to your browser. That administrative web page allows you to change many parameters in several categories. Some of the settings are beyond my paltry comprehension, but there is a lot there that is useful to me, and some of it I’m sure is useful to IT personnel deploying these things on larger networks. There are a lot of IT tweaks and settings available here. The printer is handsome looking and compact, and it feels durable and professional. I think it will be perfect for my home office. Every computer I have can now print quickly and quietly from anywhere in the house. The unit comes with a toner cartridge that is described as a “starter cartridge.” It’s not clear to me how many pages we will get out of this; also, at the time of writing this, I couldn’t find replacement cartridges on Amazon or on the Lexmark site. No doubt they will be rolling these out soon; I just hope it’s sooner than my “starter cartridge” lasts. When available, I expect the replacement cartridges to cost well north of $100 each. I remember when laser printers cost a couple thousand dollars each, and then you had to pay extra for network connectivity. The price of this one is very appealing. In fact, it seems like a steal at this price. Just don’t forget that they get you on the toner, same as inkjet makers get you on the ink. There’s still no free lunch. Other than that, I’m delighted with this little printer. It really is quite perfect for a small office.