Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

I bought the matte black 13.5 inch, i5 with 256gb of storage, 8gb of RAM from Best Buy. $200 off on a sale for a new laptop was pretty attractive.

Very good experience, recommended

I have had 4 of these. 3 have developed cracked screens and Microsoft could care less. Micro soft cusrtomer service is the worst I have ever experienced. First, it takes 10-14 days to get a repair/replacement, so unless you have a bunch of extra devices laying around with all of your stuff loaded, you will be SOL. 2nd, they will replace a defective device with a defective device, and once ytour warranty runs out, you are again SOL, since the warranty only goes back to the original purchase date. Stay away from any hardware put out by this once great company. As a former fanboy, this pains me to say.

I love the size and it seams to be built with quality material not like HP al plastic.

This is the best laptop I’ve ever owned.

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

Works good no problems. Matte black will show fingerprints easily but I dont care if you do get a different color. People complaining about the laptop being laggy need to change the power saver mode to performance the laptop auto sets it to save battery life which will make the computer slower. (This is on all Microsoft laptops now and has been for awhile) I would not recommend this for gaming thats not what its intended for its a work laptop. If you want to play games get a desktop.

I purchased this machine because I recently purchased several Native Instruments plugins for use with my application copy of Fruity Loops. My old computer was struggling to even eek out a full measure without crackling or stuttering, so it was time.

Just FYI, “Sandstone” is rose gold. Definitely a more feminine color, not nearly as tan as pictures would indicate

Ive used Microsoft computers for many years, and bought my first Surface Laptop in 2017 and absolutely loved it. It was used daily for work (from home) and while I took great care of it, I put it through a lot of use and it held up wonderfully. By mid 2020, it had started randomly turning off and freezing up so often that it was a problem, so I decided to buy a newer Surface Laptop and retire the old one.