Roxio Creator NXT 9 | Multimedia Suite and CD/DVD Disc Burning Software [PC Disc]

I am familiar with the product, but one of the items did not accept the serial number, I called and was told an email would be sent after waiting for 45 minutes I called again and was told that it takes a couple of hours. Six hours later still waiting.

Easy to use and have been using Roxio since 2005

I loaded the disk into my computer. I have not been able to rip or burn any CDs since. Called the help number. Got a lady with a very thick accent who asked me for my e-mail address. Never heard from anyone. Sent e-mail asking for help. Got somebody who wanted me to take a screenshot of the error message. There was no error message. So now I have a Roxio package which cost me over $100 which doesnt work. Expensive package which does not work. NEVER AGAIN WILL I PURCHASE ANYTHING FROM COREL!!!

Unable to copy videos or get support help, tried and tried . Cannot use it because it will not download or whatever to do to get it to work. lost $144.00.