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Don Ackerman
> 24 hourProduct support is great. Understanding of the product is unbelievable. Our questions are answered immediately. I will continue to install this product. Price point is great and the product is extremely stable and reliable.
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JAZ
> 24 hourProduct has no issues. tech support has been very helpful if a problem occurs
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Garrett Bahringer IV
> 24 hourthey really went far and beyond with the tech support. I needed to add some advanced features to my system and they ready tried to help me , they even connected to my computer through Teamviewer and help me to solve all my issues.
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Miss Izabella Rosenbaum
> 24 hourExcellent tech support! Best especially if you have multiple locations and keep one database
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CUIMEI
> 24 hourExactly what my customers want. No monthly payments no cloud based services. Control doors and track access. Tech support is top notch. Always has an answer to my technical questions.
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William Mocahbee
> 24 hourOne small problem, where is the APP for this device for my phone?
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ItsATrap
> 24 hourI have several of these, they work freat
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Wallace R.
> 24 hourI wanted to operate the unit in PIN only mode and the directions didnt cover that too well. I emailed the question to Wood Chen for support and he was very helpful. He gave me detailed step by step procedures on how to configure the system the way I wanted it. It included links to videos and customized instructions with pictures. Im VERY happy with the support and the product.
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Tobie M. Aimable
> 24 hourGreat product and knowledgeable techsupport staff. I have been using those access control panels for the past 2 years and I must say they have worked flawlessly. You get the same functionality and flexibility of the more expensive systems at a fraction of the cost.
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Robby
> 24 hourIf you need quality and AMAZING support this is the system. Very easy to use and awesome directions. Did I mention the support? It’s AMAZING. No need to return anything, just emailed the tech support and they solved the problem.