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Sunny Colada
> 24 hourThe other reviewers stating their product showed up damaged and seemed used are telling the truth. This product is clearly NOT NEW and severely damaged.....the pictures prove it. This is how it arrived today.
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Tony
> 24 hourTook 1 trip with this set. 2 flights and 2 pieces are cracked. The quality is very poor and the warranty is useless. Read the warranty before you buy, need all tags and paperwork that came with the luggage, ship it back at your cost plus $25 for them to inspect the luggage. I guess its true, you get what you pay for. Save your money and get a good name brand set.
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carcrash1992
> 24 hourgreat suitcase! I use it everywhere I go. I am a college student, so it is just the right size for both a weekend or a week home.
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Patrice Roselle
> 24 hourTraveled several times and it is holding very well through the airport abuse..my granddaughter loves it and having her own
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Shayne Mayer
> 24 hourWe bought 2 of these suitcases for our kids (ages 6 and 8) for Christmas; we chose this model because it is lightweight, has spinner wheels, has distinctive patterned exteriors that our kids think is fun, is still of a decent size, and has multiple handle positions that can adjust to be easily pulled by both kids and adults. When we opened the first suitcase, we found that the manufacturers tag was not attached and was simply lying loose in the box. We also noticed that the plastic protective coating that is supposed to be removed after purchase was already removed in all but a few places. When we opened the case, we found that one of the straps that are supposed to hold the clothes in the side of the case was not properly attached (this strap is critical because the suitcase is a clamshell style, opening in the middle with 2 equal halves to fill with clothes rather than opening on an end -- without the strap, the clothes simply fall out when the suitcase is opened). Clearly this case had been purchased by someone else, returned as defective, and simply put back in a box and resold as new. We then opened the second suitcase; it had the plastic protective coating half-removed and one of the manufacturers tags removed and lying loose in the box. When we tried to use the suitcase, we found that the handle was loose and wiggly, and would not lock in the lower position, which is exactly the position needed to pull the suitcase by an 8-year old. Thus, out of 2 suitcases with different patterns, both had been returned as defective and resold as new. Thus, both of these suitcases are being returned -- again. This is too bad: the rest of the suitcase seems to be of excellent construction and would have fit the bill perfectly. Its a shame that this sleazy retailer elected to resell defective merchandise as new, ruining what otherwise would have been a good product and a good purchasing experience.
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Jacqueline
> 24 hourIt’s very nice! Worth it.
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Alba Pfannerstill Jr.
> 24 hourIt was covered in so much tape. And scratches.
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TEENA NELSON
> 24 hourVery cheaply made!
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JT
> 24 hourBased on another hard case we also love, we love this type of luggage. Durable and super fun. Lots of room and my 12 year old is now happy to pack for herself and handle this luggage. Great price!
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Brandi
> 24 hourVery sturdy and well made product!