Roxio Easy LP to MP3 | LP and Cassette to CD or MP3 Audio Converter [PC Disc]

If I receive appropriate customer service, I will remove or update this review accordingly. I installed this products software the other day, and it installed fine. My system meets all compatibility specifications. However, I suspect that the USB capture box is defective. I get no audio input to the computer, evidenced by no deflections on the left/right bar graphs and no music recorded. I have tried it on a second computer and also with two different audio sources. It is either the box or some obscure configuration setting, but I suspect the box. Roxio customer support thus far is the pits. It is by way of a web ticket. They take at least a day to get back and then they dont solve any problems. You cant talk to anybody unless you pay 1.89 per minute even on a brand new purchase. What kind of customer service is this? Does Roxio do RMAs on defective hardware? They better! Now, I have paid for a product that doesnt work and with no solution in sight. Unbelievable. Unless this gets expeditiously resolved I will never buy from this company again.

First, I installed this software under Windows XP 32 Bit. Except for not being completely easy due to inadequate documentation, like the product description states, they do provide everything you need to easily digitize, clean up and convert audio from analog LPs and cassettes to MP3. The Getting Started Guide does provide the needed information to get you started with the basics, but using all the features/tools with the included documentation takes some experimentation, and much time, which one would not need to do if the documentation was adequate. For example, although they provide information on the Denoiser tool, they do not provide the detailed information to really use/understand it. The settings for the Denoiser are listed in db (decibels), but if one sets it at -4 db, what does that mean: reduce the noise -4 db below the maximum noise level, reduce the noise -4 db below the maximum signal level, reduce the noise -4 db below the average signal level, what? It was like that for other features/tools too. If they included files which were designed to illustrate the effects of the features/tools included, that would be a big help in using/understanding all the features/tools; maybe they will read this review and do that. A caveat: When one installs the software, the audio settings in Sounds settings in the Control Panel are set to the Easy LP To MP3 audio device, so one must access this in the Control Panel and reset the audio device to the original device to return sound to ones computer speakers and headphones, and reset the audio device for any other audio items which have been changed to the Easy LP To MP3 audio device by Easy LP To MP3 when it was installed.

Very good product!

Good product - good service

had some issues with connecting the hardware, instructions were really vague and wasted 1 1/2 hours talking to a tech support and solved nothing - guy was clueless and was a total waste of time. Finally someone sent me a detailed link on how best to connect old technology to a computer. figured it out pretty much on my own, but would NOT recommend this product to anyone.

I did not have the problems that some of the other reviewers who gave this product only one star had. Thats because I couldnt load it on my Windows 8 computer. This is because I kept getting an error message when I entered the code. There was nobody to call. No easy to send an email. I checked the forum where I found a post from their expert or whatever he was called that suggested getting a magnifying glass if an error message was received saying that the code was incorrect. Selling a product with a bug is understandable. Insulting customers is not. I will not purchase another Roxio product.

This item did not work for me, and it was impossible to get reasonable help with the issues. I would urge interested parties to stay away from this product, if not this company.

Easy to install and use. Instructions are clear. Still learning to use. Have not had a chance to do a lot with the noise reduction parts of the program.

does a very good job of converting LPs to digital format.

I find that if I have a choice, a Roxio product will out perform the competition. When it comes to conversion DVD/CD software I buy Roxio because they have consistently been a reliable in the past. This package I bought to transfer some old rehearsal tapes to Mp3s so I could play them on newer equipment; i.e. without a tape player. For the most part, it was able to distinguish breaks in my recordings with little editing. I am sure that it will work well on old store bought cassette tapes.