Seagate Ultra Touch HDD 4TB External Hard Drive - 15mm, Pebble Grey, Post-Consumer Recycled Material, 6mo Dropbox and Mylio, Rescue Services (STMA4000400)

I needed a extertnial hard drive to backup my IMAC. It only has USB-2 portals. They advertised that it was a US B-3 unit but compatable with USB-2. The problem have run into with this (and other companies) is that dont bother telling you that a USB-3 male will not plug into a USB-2 female

Seagate offers great customer support. I needed advice before I bought the first Ultra Touch because I just bought an IMAC and need to transfer files from PC to MAC. No problem. No re-formatting. It speaks both languages. A bit later on I bought a second one specifically to run the IMAC TIME MACHINE. Highly recommended.

Very easy to use and hasnt locked me out . . . yet

Easy to use, just plug it into your laptop or computer and it walks you through the steps. I know my laptop is about to die, so I wanted to make sure I had everything backed up.

I like this item so far. I havent had to use tech support yet.

I have bought several in the past few yrs. This drive however is defective! I used to back up pics & docs worked first time next 2 days when trying to use after I plugged into my desktop it made loud snapping noise & turned OFF my computer I went round & round with both Amazon & Seagate they want me to return the defective drive in order to get a replacement I am NOT stupid! they can retrieve my data even if as they requested to remove the the back of device & the PCB & send to them. NOT doing that! Seagate must be desperate for $$ talking $70 some dollars not thousands very poor policy & Seagate have NO complaint dept

I loved this thing since I got it at the tail end of 2019. I save all my important docs, pictures, emulators, etc on this drive. I do not use it for automated backup and I use a Miscrosoft Surface Book 2. My issue with this hard drive is sometimes it takes a while for it to load after putting in my password. The high probability of constantly troubleshooting and losing all of my precious data freaks me out. I can deal with unplugging and re-plugging once or twice to get it to work. Tonight I tried to get it to load for 3 hours, doing combinations of laptop restarts, unplugging and re-plugging, switching power cords, trying to use Toolkit to deactivate the password feature (thats where it always seems to freeze and stop responding). It seems like it doesnt stay powered on long enough through the loading process and just stops responding. I have not tried calling customer support yet as its almost 23:00 EST as of this writing, but I may try tomorrow. If it is something that is easily fixed, I would love to give it 5 stars. UPDATE 2/22/21: I was finally able to disable password encryption and no issues! 4 stars only because Im not sure if it will act up again when I re-enable it.

Like the feature of having to login each time you use it. I have two computers and my data is safe.

Excellent Product !!!

Got it as a compact drive to transfer data between two computers. Love the size and it works great so far.