2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver

Excellent replacement for our outdated laptop...

I have has to reinstall the operating system twice in the last six months. I told HP Support I wanted a new one and they said no, I had to go through Amazon and that they would not replace. Im so disgusted.

My niece needed a laptop for her remote learning. She loves this laptop.

I love it is exactly what i wanted

This has to be one of the worst laptops Ive owned. Ive had nothing but problems and I have owned since July 20th of last year. First the laptop didnt want to charge after 2 hours with hp it it got fixed. A month later the screen shuts off randomly, factory reset the laptop then its fine. Now go to turn it on today and it runs for 5 min then shuts off. Now it wont even turn on. I use this computer at my home for maybe 3 hours a day for YouTube and emails and its been nothing but issues. Ill never own another hp product again. Will update once I spend another headache dealing with customer support

Product stopped working shortly after purchase. Took to Geek squad, could not be repaired. Computer has corrupted motherboard. DONT BUY IT

I purchased this computer on December 7, 2020 and its 7/7/22 now. The hard drive crashed and does not work. I havent even owned the computer for 2 years and its dead. Its a good thing my daughter doesnt need it for school anymore.

Great!

Product it great! grandson loves it and it is great for school!

Good