2020 HP 14-inch HD Touchscreen Premium Laptop PC, AMD Ryzen 3 3200U Processor, 8GB DDR4 Memory, 256GB SSD, Bluetooth, Windows 10, Silver
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Jeanette L. Christensen
> 3 dayIve been battling this computer for a month now. Customer service has failed with HP. They dont call back and they dont seem to have any solution other than sending back at my cost. I am in zoom classes for college and I cant afford to be without a computer. You would think that in the current world situation that they could be a little more accomodating. I have done all that I can do. I have finally determined that it is a memory module problem. If you find a company that can help you, I would suggest you go with them and not hp.
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Tom J St Marie
> 3 dayReally happy with this purchase. I would buy it again.
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Shelly Crabtree
> 3 daywill use this everyday and enjoy doing so
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Joseph Smith
> 3 dayI purchased this laptop and received it quickly. I am sorry that I ever purchased this. In order for the screen to be clear and crisp, the screen has to be tilted in an unnatural position -- far back. In addition, although I just purchased it brand new, HP is giving me only 8 months warranty instead of 12 months. I guess Amazon had this laptop since March, so that is the date they want to use for the warranty. I have been on the phone with HP all afternoon, and I am up to 4 hours now. I have been transferred to many people, and no one seems to be able to fix the screen /picture issues. The laptop also got stuck on night mode when we tried to make adjustments! The model is apparently quite outdated (which I did not know), and HP has me downloading update after update to no avail. Save yourself some aggravation. DO NOT BUY THIS!
