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Jennifer Hurley
> 3 dayThis is a very easy to setup and flexible door access system. The customer support is what really stands this product apart from others. I have many of these systems in place but I lost the software license key for one and, anticipating that I would have to purchase a replacement, reached out to the seller. After verifying my order number he sent me a key and told me he would provide support for the life of the product. A very rare occurrence and much appreciated. Ill continue to buy these as long as they make them!
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Luckson
> 3 dayEasy to install
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M.
> 3 dayGreat product, fast shipping, excellent customer service!
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Catfish Ketchup
> 3 dayFirst you should know: there are NO PAPER MANUALS. Everything is in online documents and pdfs. its all pretty easy to follow and reference once you can find all of the pdfs you need. The wiring diagrams are very self explanatory, and easy to follow. The software manual is also easy to follow, but you will need to google around some to find one of the passwords, or ask the support team. But you’ve got to navigate around a few web pages to gather all the available pdfs to get everything together. The technical support was incredibly helpful! They were able to provide me with all of the resources I need, and were very quick to do so. They provided pdfs, links, tips and videos within a few hours of me reaching out. I even had a super obscure and specific question (the support rep who responded said I was the first person to ask for this in many many years) but was able to provide everything I was looking for. Last heads up- you will need to get extra cable to run from the controller to each of your doors. Not for the faint of heart, and it’s no smart lock that you can easily swap out in 10 minutes. You’ll need to dedicate some time and a no kidding afternoon or two to get everything set up and working. But it is absolutely worth it, and the support team is there the whole way.
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John Hilzendeger
> 3 dayHands down best customer support I have seen for this type of product. Highly recommend
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Sam Augustine
> 3 dayVery nice easy set up customer service very fast very nice very knowledgeable I will be buying this again
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Sphinx
> 3 dayThis is so easy to install and program. Tech supports are fast and clear. Good products
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Jeff B.
Greater than one weekThis access control setup does exactly what the description says. There are as many features as you could possibly want, set up was super easy. The operation manual is well written and easily understandable. Just a quality product. The only trouble that I had was finding the Android app that would allow me to control this from my phone. I sent the company an email, and they replied with download directions within a couple of hours. If you are considering having someone install an access control panel, but concerned about the cost. TRY THIS ONE FIRST! YOU WILL NOT BE DISAPPOINTED! AMAZING SELLER, AMAZING SERVICE!!! I am planning on purchasing 4 more of these exact setups to finish a project for my company.
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Tonya E.
> 3 dayEasy to install, Tech support was very helpful and responsive
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Jamie Vick
> 3 dayThis product was very easy to install and use. I also used some of the additional features and requested support, which was top notch!