BLACK+DECKER Steam Mop, White (HSM13E1)

The product works fine. The cord is too short. And where am I supposed to store the cord? Just a 12 foot cord hanging ? Most cleaners you can rap it around the device , it would have hooks, but not this machine. Come on Black + Decker.

This mop didn’t even last 10 months! This mop ends up not working. It starts up and then it stops, and so on. What a waste of money! Black and Decker sells cheap mops so yourself a favor and do not buy this product. I spent this much money on a mop who can’t even work for a year!

Seems okay but I cannot use it because it did not come with the microfiber pad..

The heater seems to be working still, but the steam is no longer coming out of the machine. Sad! We only got to use it for 4 months. Wish this wouldve lasted longer, spent a decent amount of money on this!

Worked for a good month and then stopped. I poured in vinegar to help decalcify and then started using distilled water. That did the trick. (For now). We’ll see if it continues to work…

It’s wonderful for a small place but if you have a large place like I do, 3000 sqft buy the larger version. But it does clean well. It only came with one pad so please know although washable make sure you grab some extra pads.

Being that I have never had a steam mop before, I can only compare this one to of the wide variety of regular mops I’ve owned – and for my needs, this one worked great! I have well water, so I only use distilled water in every appliance that requires water to operate; therefore, filling the tank was a non-issue for me. I just laid it down, opened it up, and poured the water in. The water heated up quickly and then I couldn’t believe how much faster and easier it was to mop my floors than using a regular mop. The best part was the tough stuff that I always had to get down and scrub with a brush – the steam took it off without any effort. I can see where the cord length could be a problem for people that have hardwood floors and have a lot of area to cover, but for me, only my bathrooms, kitchen and entryway are linoleum or tile – so the cord length wasn’t a problem. I would’ve had to move the cord no matter what and if I had a longer cord, it would’ve been in my way. Overall, I am really happy with this steam mop and I wish I had gotten one long ago.

It really starts steaming right away. The cord is really too short to do more than one room at a time and you cannot store the cord on the actual unit which I find funny.

I have had better steam mops. The cord is long, thick and heavy. It doesnt maneuver very well and the pads are flimsy and already coming apart. I expected better from this brand. Not impressed at all.

It cleans. It wasn’t advertised as having a mile long cord. Or for having easy cord storage. Giving it 2 stars for nothing?