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Stephany Acevedo
> 3 dayThis laptop arrived on May 7/2020. It arrived a day earlier than expected in good condition and without any damage. The battery takes 100% charge in 1 hour and 55 minutes. After charging the battery lasted 5 hours between videos on YouTube and browsing the web .. The screen resolution looks very good. Image quality very good. It takes 8 seconds to turn on. The screen is not touch. The keyboard is not illuminated. The fan is silent when used with the battery When it is connected to the power the fan is heard a little but its sound is not annoying. It is very light. Its measurements are 14 1/8 inch x 9 1/2 inch. Today I have 10 days with this Laptop and so far I am very happy with it.good investment.when I have more time with this laptop I will come back and make another review.
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Miss Renee Barton PhD
> 3 dayI needed a laptop for different projects and found this one to be perfect for my needs. I’ve been using iPads for years but needed a computer and found this to be very easy to use.
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Kindle Customer
> 3 dayI ordered a HP 15-1036, what they sent me was a HP 15 -1059MS. Which I guess was an upgrade being that I had more ram and a touchscreen. More ram was great, and I guess the touchscreen was good too but being that I’m clumsy I would tend to touch the screen while using this keyboard which would mess things up, Which is no big deal being that’s not HP’s fault. I had had the computer only for five months when it went belly up and stop working. I had a bios update recently but the computer just stopped working. The Caplock LED kept flashing a code, three long flashes and too short. I called phone support, and honestly they were great but they were not able to resolve my problems. The phone support suspect that my issues might have been Bios related. So I was forced to send it in for warranty work. Now I have to wait 2 to 3 months for turnaround time, which is frustrating because I recently had a stroke and I depended on the computer for paying bills and ordering meds. I also depending on that machine for music and entertainment being that I was forced to retire. Anyways it’s frustrating to be without my computer. I must say however that the screen and the picture on the screen was superior to anything I’ve ever owned. I really enjoyed the computer but I’m not happy that it went belly up after only five months I don’t know if it was Microsoft for faulty bios, or equipment failure on HP end. I expected much more out of HP honestly and I’m very frustrated.
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Miss Campbell
> 3 dayThis laptop is perfect for home / family use! Programs operate quickly, battery lasts a decent amount of time, and it is easy to use and start up.
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Catherine K.
> 3 dayI will never buy another HP product after the way they handled a defect. I bought the computer for my 6th grader for virtual school. We had problem after problem with it. It finally quit connecting to the internet altogether. The error message clearly stated it is hardware or driver issues. We are still under the one year warranty. After speaking to tech support for over 30 minutes they refuse to honor the warranty and kept saying it was a virus. Clearly not a virus and is a lemon. They want me to pay to have it repaired. Will not happen. I’ve now purchased an Apple MacBook and have had no issues. I highly recommend you don’t waste your money on an HP.
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KP ESQ.
Greater than one weekI bought this for my dad to use for simple things. Since the start the WiFi adapter was very finicky. It would drop the signal and refuse to reconnect. Didnt feel I should have to deal with such lame performance for a brand new laptop. So back to Amazon it went. Will look at a Lenovo instead.
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William Skaggs
> 3 dayLove the co outer. So fast. Amd nothing is wrong with any aspect of it, I just need to pay closer attention to the devices running systems.
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Kathleen Rader
> 3 dayDelivered before said date. nice Computer for the price.
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CounselorLaura
> 3 dayI am very happy with my laptop. I was using a HP laptop with a big bulky battery underneath. This one is so much better! Its lightweight and fits in my lap comfortably. It doesnt get hot on my legs.
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Lauren
> 3 dayI am in the return process currently for this product. While it is lightweight and has a nice look, there are glitches. I have also experienced the blinking screen that one review mentioned. This happens randomly and this is hard to navigate without a second monitor because the blinking prevents you from selecting icons on the desktop to navigate to where you need to go. I also experienced a few occasions where the spacebar stopped working as I was writing. Kinda need the spacebar. Also experienced audio crackling on zoom calls as well as when working and listening to music. The audio completely went out at least twice and I am still not sure why - just restarted several times and then it somehow restored itself. I did the HP diagnostics but you are never sure if that solves the issues. The biggest issue happened last week - I contacted Asurion for support to troubleshoot when at startup the screen went black. I tried everything I could as well as restarting and troubleshooting with YouTube videos. Asurion, was able to help me establish a restore point and that helped for about a week and then the screen blinking continued again, too. I contacted Asurion again only for them to offer that troubleshooting was not worth it and that I should contact Amazon for a refund since this is a brand new computer.