BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

Let me start by saying I have never written a customer review before but feel compelled to take the time to write one now for this product. I made the mistake of purchasing very expensive wall to wall carpet in an off white color for my large family room. This room is used by my family of 2 small children as well as a family daycare. Need I say more, big mistake. I have owned the carpet for just over a year and was at the point of having it professionally cleaned every month for the price of $75 each time. The rug would look great when my professional left but by the time the rug dried most of the stains would resurface. Professional kept saying there really wasnt anything he could do about that. I was on the verge of ripping up the carpet and installing hardwood when I researched carpet cleaners for myself and after reading dozens of reviews decided I had nothing to loose by trying the Bissell Big Green. The first thing I was thrilled about was that it came fully assembled and I was shampooing carpet 15 minutes after the Fed Ex driver dropped it off. I started with a small area rug I have by the front door. There were no major stains on the carpet but thought if things didnt go well with the shampooer it would be a small loss to throw the rug away. I only wish I had taken before and half way through photos because I couldnt believe the difference. I thought the rug was only marginally dirty but in truth it was filthy. On to the family room. I used the Bissell Pre-treat, waited a few minutes and dug in. The machine is easy to use, very similar to a vacuum cleaner. I went over areas without stains one time and any area that had big stains I went over twice. The rug looks absolutely brand new. Even the stains that the professional said would never come up have disappeared. There were even three stains of cranberry juice which I believed would never come up. The room was dry enough to walk on with a few hours. After the family room I was so thrilled that I kept going, cleaning all my area rugs that are on all my hardwood floors throughout the house and everything came out perfectly. Next, I did my upholstered sofas and chairs. You have to believe with a house full of small children and their friends that keeping all these surfaces clean is next to impossible. However, at this point I feel this is easy enough to do every month if need be. I am now going to friends houses to clean their carpet. (Truthfully, they have asked to borrow it but it is now my absolute favorite appliance and I dont want to take the chance that anything will happen to it.) People in other reviews commented on the heaviness of it making it difficult to carry up stairs, etc. but I took off the two water tanks and carried them separately and didnt find it heavy to move at all. Also, the entire basement of my home is covered in berber carpet where the main daycare area is and it cleaned all the carpet beautifully without causing any damage or fussiness as was mentioned in other reviews. The one thing I wish it had was an indicator to let you know when the clean water/shampoo runs out. I made several passes when the tank was empty now I just keep an eye on the return water tube. This was a big financial investment for me but I feel it will pay for itself in a matter of months.

The suction is so good that it pulls old dirt through the pad even. I installed my own inground pool and never thought I would get the carpets clean from the kids going into the dirt piles from the pool dirt. Well this gets everything out, even the stuff that managed to get through the carpet pad. Amazing wish I bought this years ago.

Have danced around purchasing one of these units for several years/ carpet shampooers finely bit the bullet and i should have done it two shampooers ago. Easy to assemble, easy to clean afterwards and does a fantastic job at cleaning. The only negative is its weight but that is also a positive as the weight helps keep keep the suction on the carpet were you get to suck up all the dirty water! Do not hesitate its worth the extra money and it was delivered ahead of schedule seems like the first time in a long time something arrived ahead or even on time for delivery

I always rent the rug doctor to clean my carpets but figured i would just buy one so went Amazon.com to purchase a rug doctor but then i saw this bissel it had better reviews so thought i would give it a try. Well it had better reviews for a reason it cleans carpets better and destroys rug doctor on the length of time your carpet drys. I was renting a used machine so that might have a little something to do with it.

I bought this machine because we are moving and I wanted to clean my carpet as we moved out. I thought my carpet was clean but it picked up a lot of dirt. It did a good job cleaning the carpet. I like it didn’t leave my floors overly wet and had good suction power.

I loved my Hoover but decided rather than rent a commercial cleaner I’d just buy it and the price seemed reasonable. Did some research and the Bissell rated well. It cleans well and pulls the water out so the carpet is dry within 2 days. It will pay for itself. I’m pleased.

****UPDATE***** I rarely write updates to products I review but for this item I felt I had to. We have two cats and a dog and one of our cats has been having intestinal issues and is pooping on our downstairs carpet and hairballs appear there as well. Our dog eats grass and once in a while leaves us a little pile of green goodness. Needless to say, our house can sometimes get spotty on the carpets. When these things happen I use the Bissell spot pet cleaner in the can and try to get the spots out the best I can, which doesnt quite do the job. Yesterday I took out the Big Green Machine and tackled the issue head on and our carpet looks new again. This thing takes out stains that have been there for six months. It is amazing. I didnt think the small attachment brush would do much because the bristles are stationary, they do not rotate, but damn if it didnt thoroughly clean the stains as well. It is a phenomenal machine. And even though I vacuumed the house with my Shark, the Big Green Machine still picked up a ton of hair when cleaning. The suction power is amazing. When you are done, the carpet is moist, but not wet, and it dries quickly. My niece brought over a rug she was using as a runner for her hallway. My sister and her did everything they could to clean the thing, but it was a white rug and there were spots all over it and it looked dingy. I used my cleaner on her rug and it came out looking new. This product gets rave reviews and there is a good reason for that. It is one of the best designed products for cleaning floors I have ever used. It works better than any machine I have rented. It is awesome! ****ORIGINAL REVIEW**** I received my Bissell Big Green Deep Cleaning machine yesterday. I opened up the box and was cleaning my carpets within 15 minutes. I was so excited about this product I had to write the review before I finished cleaning all my carpets. Before I purchased this product I did a ton of research. Amazon knows me so well it put this item on a blitz sale and I bought it immediately. Knowing what I know now I would have paid regular price for it, but I am very happy I got it on sale for cheaper than listed. It comes pre-assembled. The handle folds down so that is how it is in the box. You lift it out, it is about 45 lbs., put the handle in the up position, empty out the dirty water tank which contains a bottle of cleaner and some cardboard, and then read the directions. We have four animals. Two dogs, one is a senior, and two cats. There have been several accidents on the carpet in one are where we have neglected it. Since we are hosting Christmas this year I decided I needed to get a new cleaner. Our other carpet on the main level was simply dirty and there was a spot where the cats knocked over a Christmas tree and spilled old, stale dirty tree water on the carpet. I thought there was no hope for this stain since a cleaning company that used enhanced water tried to clean it and had zero success. I have enclosed before and after pictures of this stain. It 100% removed it and the carpet looks like new. I also read other reviews and I did two things for the main stain caused by the pets. First I vacuumed every inch where I was going to clean. Next, I went over the carpet one time with no solution in the machine just to get the carpet wet. I heard this helps with cleaning. Next, I put in the solution and cleaned parts of my carpet. The parts without pet stains looked fantastic and it pulled out a ton of dirt and even more pet hair. Since it worked so good I ran to the local big box store and bought the pet stain and odor removal formula, the oxy-booster, and a spot stain remover. I then attacked the stain with a vengeance. Next I doubled the amount of cleaner I put in for the pet stain. Someone else mentioned this and it did seem to do a better job. I was very impressed with many things about this machine. First, it really and truly cleans better than professional carpet cleaners. I would never go back. Next, the machine weighs 45 lbs. or so but it is easy to move back and forth. It cleans in both directions. I went real slow over the heavily soiled areas and made many passes over them (usually four). The work was slow and steady but the water I dumped out was extremely dirty. Also, I took out several huge handfuls of pet hair from the sink strainer and pieces that the machine kicked out. No matter how good you vacuum you will pick up more pet hair. The suction is tremendous. When you are not pushing in the button to dispense the soap then it acts like a wet/dry vac and it takes the excess water out of the carpet. The carpets dried very fast compared to professional machines. The fresh water container and the dirty water container are easy to remove and easy to replace. It is one of the best designed and best working machines for what it is designed for, than most any other product I have used. The only con I can think of is that I told my mom about this machine and now she wants me to come over and clean her carpets.

We had usually hired professional carpet cleaners for years, twice a year, each visit about the price of this cleaner, just to have the carpets dirty again in a matter of days or weeks. I made an executive decision, said enough, and looked for the machines with the top reviews, regardless of price. This one came out near the top despite not being the most expensive. My wife was skeptical but when she saw the results she was won over. Adapter for upholstery cleaning a big plus. And trial size cleaning solution bottles included makes it easy to use right out of the box. But water does need to be changed after every 20-30 mins (half a large room) of use. Other than that, well worth it!

First, I am an engineer .... which means I analyze everything. I was concerned about the hand tool portion of this product, but I neednt be. It worked very well. This product not only gets the carpet deep clean, it sucks out nearly all the moisture from the carpet and allows it to dry in no time. Seriously, by the time I got to the other end of my living room, the side I started on was already dry. The tanks (clean and dirty) are super easy to use. I prefer to fill and empty in my laundry room wash tub and these both work great in there. The unit has a little spin indicator when you are applying solution. This is great since you always know the moment you are out. The cord wrapping mechanism is the best I have ever seen in a product. Super easy and fast. Yes, it is more expensive than the typical cheap model, but it is worth it in spades. Additionally, the materials this thing are made out of are super durable. It is built like a tank and I expect many years of use. It is a bit heavy compared to the consumer models, but it is oh so much better at getting the job done. It is worth the little extra space it takes up in the closet and the fact that I have to move it up and down stairs for my wife to use on different floors (it is a bit much for her). At the end of the day, I am a consumer where the most important thing for me is does it work well and last a long time. Everything else is secondary.

Firstly, I have to say that I am -was- a huge fan of the Rug Doctor. Weve rented the Rug Doctor many times over the course of a few years after out carpet cleaning machine died. We did like the Rug Doctor, but when you add up the costs associated with it, $25-30 base rental + $7 for the hose, as well as the cost associated with running to the store to get it and return it, let alone the hazards associated with the last people who rented it and didnt clean it when they were done (pet hair EVERYWHERE). Either way, we certainly thought the Rug Doctor was good until we purchased this Bissell. As others have mentioned, it picks up to much more water and leaves your carpets much drier right after going over them. Its been about a year since we rented the Rug Doctor. We went over the carpets in one direction and just for kicks we went over it in the other direction (vertical and horizontal). We got so much more dirt out of our carpets than we would have ever gotten with the Rug Doctor! It was just as much gross as it was amazing! This Bissell Big Green is very easy to use and comes with everything you need to get going, including 2 small bottles of solution and a sizable hose for spot cleaning. I would HIGHLY suggest you purchase additional solution (I used the Bissell Deep Clean-dark blue bottle) if you have more than 1-2 rooms to do that have really dirty carpet. I did three moderately sized rooms and had to refill 5 times. This may seem like a lot, but I went over everything twice or even three times in high traffic areas. Even with the extra passes, the carpets were dry very quickly. After the carpet completely dried, the carpets look amazing! Before they were starting to look different colors across the carpets, and now they look uniform again. The carpets are soft, correctly colored, and vibrant. There even is a nice sheen to the carpet. I do think it pullet the carpet back up where it was more pushed down from excessive traffic because it looks better than it has in years! I do have two of my three rooms on a second story and had to move the carpet cleaner up the stairs. The machine is heavy! I took off the dirty and clean water tanks so you basically only have the machine itself and it was a slight bit heavy to haul up the stairs. I dont know if it would be doable for everyone without assistance. For the three rooms, it took 5 refills of water/solution and about three hours. Make sure you do read the directions! I was not holding the dispense button enough, which did cause for a little extra time because I redid that area. You are supposed to move forward holding the button and then move backward over the same area still holding the button in a slow manner to allow the spinning brush to do its job. Then release the button and go forward and backward to get the excess water sucked up. Reading the directions first will surely help cut down your time. Overall, if you are on the fence about purchasing this machine, just do it! I thought about it for a few hours and ended up just purchasing it. When you consider how much it costs over time to rent a not so great machine (now that I see how much better you can get with this machine) and time time and effort required to go get it and take it back, as well as the convenience of having your own machine if you need a quick cleanup, its totally worth the cost. I would HIGHLY recommend this carpet cleaner, it really DEEP DEEP cleans! Fair warning: I have only had this machine for about a week and used it once. I was just so amazed that I couldnt wait to write a review. If I do run into anything, I will be sure to update this review.