BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

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  • MAC

    > 3 day

    If you want a clean, non-blotchy, carpet use the pretreat everywhere. They dont include the pretreat. Where I didnt pretreat initially, I ended up going back.

  • Flyer16

    > 3 day

    I have multiple dogs so there is always plenty of mud and dirt getting tracked into the house, along with the occasional accident. Ive been using the top rated rug cleaner for household use for years and have been happy with the results - until I decided to purchase the Bissell Big Green when my last carpet cleaner died. I am SO impressed. It is well worth the money. The first thing I did was clean a carpet I had deep cleaned just a few weeks prior with my old machine to see if it was as clean as I thought it was. I was stunned at the amount of dirt that came out of the carpet that I had thought was clean. I then tackled my master bedroom which has white carpets (I know, not a great choice with dogs but it was there when we bought the house). It had a bunch of stains and I was starting to think about replacing it because it was getting pretty bad, but I tried my Big Green on it and was blown away. First off, with my old machine, it would take me hours to do the bedroom and I had to go over areas repeatedly before I saw much difference. With my big Green I saw an immediate difference with just one pass. I kid you not. It took me a fraction of the time to do the bedroom and the carpet is clean enough that it looks almost new. I did use the pet stain treatment, which Ive always used, so Im sure that made a difference, but overall Im blown away with how well this machine cleans. The other thing I like about this machine is that it is really simply made. There arent a bunch of moving parts and there arent a bunch of things to remove to get rid of clogs. Its just a fresh water tank and a dirty water tank and scrubbers and thats pretty much it. With my old carpet cleaner I was always having to take it apart to track down clogs which could be in any number of spots which was a pain to do, but the Big Green is so simply designed that you wont be getting many clogs at all. The only drawback, and I knew this going in, is that its heavier and bulkier than the household carpet cleaners. This one is definitely industrial strength so its heavier to push and its a bit more awkward to haul it around. Thats not an issue for me because Im getting my carpets much cleaner and in a fraction of the time so its a trade off Im willing to make. If you are on the fence and wondering if the higher price (compared to the household level cleaners) is worth it, just climb down off that fence and hit Buy Now. You wont be sorry.

  • Sharpshooter

    > 3 day

    We (wife & I) have owned this Big Green for a few weeks now, and I have used it three times. We owned Hoovers top of the line carpet cleaner for three years prior to this purchase. Here is a quick comparison of the Hoover to the Big Green: > The Hoover is less expen$ive. (You DO get what you pay for, though!) > The Hoover is lighter, making it easier for my wife to use. Its only good point. > Big Green picks up dirty water LOTS better than the Hoover. in a word, Big Green Sucks (in a GOOD way)! It was tedious to try and pick up all (er, most) of the water laid down for cleaning with the Hoover. This resulted in days of drying time. Not good. > The hoover has an independent cleaning solution tank (for a total of three tanks), which means you can lay down as much cleaner as you would like, and then use the clear, hot water to rinse. Big Green only has two tanks, the clean water tank (which you add cleaner to), and the dirty water tank which is where all the dirty water gets sucked into. > Big Green is much faster. Because the Hoover does not suck nearly as well as Big Green, you must go excruciatingly (painfully... agonizingly... I could go on...) slow with the Hoover to recover most of the dirty water. I can clean carpets in 1/4 the time with Big Green, compared to the Hoover, simply because it has better scrubbing action, and suction! > The reason we ended up buying a Big Green after only three years of Hoover ownership, was the roller brush drive belt was worn and about to break. I tried to buy the drive belt from Hoover, but they are out of stock. A Hoover Customer Service person told me I could not back-order the belt, and I should just try back in a month (unacceptable!). The local Hoover dealer told me the belt is no longer made (out of production), and suggested I file a warranty claim, and in his experience Hoover would simply replace the unit with a (similar) brand new one. So, lets sum up the Hoover problems: 1) Doesnt work too well in the first place (slow, and poor suction); 2) Cant order a simple replacement part; 3) Hoover lied to me about the availability / discontinued status of the drive belt. 4) We didnt feel good about contributing a perfectly functional carpet cleaner to the land-fill because of Hoovers big-corporation attitude towards streamlined profitability at the consumers expense (They dont stock parts). We donated the Hoover to Good Will. What I like about Big Green: It does a better job cleaning carpets. It is much faster at cleaning carpets. It leaves the carpet much drier, resulting in less than a day needed for the carpet to dry (typically dries in 12 hours). My tips for Big Green Users: 1) Carpet cleaning is a patience thing, and cannot be rushed. If your head is in rush mode, drop carpet cleaning and go do something else, until your head is in the game. 2) Go slow and steady. Avoid sloshing the dirty water in the dirty water tank. Bissels dirty water tank is a two-piece design, which does not seal as well as it should. If you jerk the machine around, while trying to go fast, or get around obstacles, it WILL leak out dirty water, leaving dirty water spots! Slow and steady wins the race. 3) I have been using Bissels Pet Pro Oxy Urine Eliminator formula. and it gives great results. With time, I will try other formulas, and report back. We have an older cat and white carpets (need I say more?), which is why we are big fans of any oxy type of cleaning formulas. 4) Bissell recommends two caps of formula added to a tank of hot water. I now use between a 1/2 - 1 cap of cleaner. It works just as well with less cleaner formula. I have found that too much formula leaves the carpet stiff. And... Too much cleaner left in the carpet makes it attract dirt faster. < Straight from the Hoover instruction manual. 5) I use hot tap water in the clean water tank (per Bissells instructions). We keep our hot water at 140°, at the tap. I have not experienced any problems (with Big Greens flow indicator) using 140° water. 5) I overlap my cleaning passes by 1/2 width. 6) Bissells instructions say to hold the spray trigger and go out and back (one wet pass), then release the trigger, and go out and back (one dry pass). I make one wet pass, and then two dry (vacuum only) passes. 7) Bissell instructs you to continue to make passes until the solution being pulled up appears clean. I cant tell the cleanliness of the water as it comes up, but I keep making passes (in the same area) until the carpet looks clean. 8) I now add a rinse pass. after completely cleaning the carpet, I now add clear hot water (NO cleaning solution added) to the clean water tank, and I make a rinse pass over the entire carpet The rinse pass has no (well... minimal) overlap, and I do one wet pass, followed by only one vacuum pass. The rinse goes pretty quick. If you think you did a good job cleaning the carpet with cleaning solution, wait until you see how dirty the water is from the rinse pass! Dirt never rests... Summary: Yes, Big Green is pricey, and heavy, and it has its little quirks (the dirty water tank can leak, IF you are not careful). So far, it cleans carpets better than the several carpet cleaners we have owned and rented. Would I buy it again? Yes. In a New York minute. Time is valuable to me. Even though it has its little idiosyncrasies, it is the fastest, best carpet cleaner I have ever used. Yes, you really do get what you pay for. Recommended!

  • TheOneDragon

    > 3 day

    Got this to replace my parents Hoover which has been sorely abused and used due to the pet messes and insane amounts of carpet cleaning I have had to do. I will highlight on some of the good points and some of the bad. Pros: Excellent brush and suction control, had I used the Hoover over this, my carpet would STILL be wet 20 minutes later. At the same mark, using this machine the carpet was just Damp with a hint that it was just cleaned and completely dry within the hour.*Drying conditions vary upon environment, material, temp and humidity levels of the area being cleaned. The suction hose Locks in tight and has a rubber gasket to ensure maximum suction, the design is also loaded directly into the soiled water holding tank from the top unlike the Hoover which spills all of its nastiness back onto the floor that was previously in the hose. Its advised that you walk the water back into the tank (Hold the head of the hose up high in the air to make a straight line as possible with the hose into the holding tank to reduce residue when you detach the hose (make sure unit is running during this time). The soiled water compartment is extremely easy to detach, dump and clean. Unlike the Hoover which has a filter inside of the soiled water compartment, this one has a wide mesh filter so only the heaviest of particles get caught in it (works wonders on soiled carpet thats covered in dog hair, no more stopping and having to clean the filter) Easy foldup and store for later design, the machine is actually LIGHTER than my Hoover. It does tend to be a little bit more heavier when fully loaded with solution. Machine does not have a separate vat for solution, it requires the solution to be mixed with HOT water (Faucet Hot, not steaming hot). However if your just doing a general spill pickup, loaded regular water and you should be fine. Cons: A bit harder to turn than my Hoover but not much more. Tends to get caught up a little bit more on carpet seems (from tile to carpet) and such but then again, this is also the design of the machine to ensure maximum contact with the carpet. This thing really did an excellent job cleaning dog diarrhea out of my carpet that was standing for some time (Looked like a giant cookie by the time I got home from work and found it) This is the best machine between Commercial and Home Use, a mixture of both at a decent price. DOES NOT HAVE A HEATER! Then again, you shouldnt be using a steamer on Carpet to begin with, especially with wood floors underneath. Best way to clean a stain from a carpet. 1. Clean ASAP 2. Put a pre solution down, I generally like to dilute Dawn Dish Soap in hot water and use it on the stain, let it set for about five minutes. 3. Power up the BG and go over it with solution mixed in hot water, pass over the area a few times or until stain is removed. Allow to dry and vacuum after to restore the fluff of the carpet. Never, ever ever use steam on a carpet stain. This permanently sets the discoloration of the stain into the carpet and ruins it. Steaming carpets also destroys the hardwood underneath the floor so if you enjoy floor rot, I would highly recommend using a cold water machine like the BG. This did an excellent job bringing the water back up over my Hoover. (As long as you can get as much water up as possible your hardwood should be OK) Do not use on hardwood or laminate wood composite floors.

  • S Nantell

    Greater than one week

    We had usually hired professional carpet cleaners for years, twice a year, each visit about the price of this cleaner, just to have the carpets dirty again in a matter of days or weeks. I made an executive decision, said enough, and looked for the machines with the top reviews, regardless of price. This one came out near the top despite not being the most expensive. My wife was skeptical but when she saw the results she was won over. Adapter for upholstery cleaning a big plus. And trial size cleaning solution bottles included makes it easy to use right out of the box. But water does need to be changed after every 20-30 mins (half a large room) of use. Other than that, well worth it!

  • PP

    > 3 day

    I loved my Hoover but decided rather than rent a commercial cleaner I’d just buy it and the price seemed reasonable. Did some research and the Bissell rated well. It cleans well and pulls the water out so the carpet is dry within 2 days. It will pay for itself. I’m pleased.

  • Me

    Greater than one week

    Ive had these carpets for 17 years, but they are not in bad shape. Cats and children have taken their toll, but theyre still holding up. I have a Dyson Animal vacuum which removes large amounts of cat hair and my girls might lose more hair than the cats given how often I have to cut it out of the beater bar of the vacuum. A few points of note for this review. Ive only had the unit for one day and can not speak to the durability of the unit, but I can say that it feels solid and does a tremendous job cleaning carpets. Im also upgrading from a cheap carpet shampooer which now falls into the toy category. I started off by thoroughly vacuuming the carpets with the Dyson vacuum, removing bits of fuzz, cat hair, stuff like that. Then I loaded up the machine with hot water and the contents of one of the provided bottles, and went to town. It took me a few minutes to get the hang of maneuvering the machine, but I definitely got into a rhythm. It was hard to keep it slow as I wanted to see the results, but I was patient and kept going until the flow meter stopped spinning and I was out of water. I dumped the dirty water bin slowly into the toilet and I swear to God it looked like used motor oil coming out of there. These were carpets which were vacuumed weekly and shampooed a few times a year. Motor. Oil. Clumps of cat hair which must have been woven into the carpet fibers and held in too tightly for the Dyson poured out with the water. I ran out of time last night and was unable to test the hose attachment. This is needed for areas along the edges of the room since the shampooer cant reach that far. Pros: * Cleans very well * Its a good workout * The transformation is mesmerizing * Its heavy, so it is able to clean deeply by pressing on the carpet * Youll strike oil, right in your own living room! * Gave my carpets a few more years of life * The rooms smell better, but that might be the fragrance of the shampoo * It came with three small bottles of cleaner to get you started Cons: * $$$$, although cheaper than professional service in the long run * You will realize how disgusting carpet can be and consider replacing it with laminate, LVP, or hardwood * Its heavy, and cumbersome to carry up stairs * Supposedly the flow meters crack, but they are not expensive and are easy to replace * Why was there motor oil trapped in my carpet? * Its big and bulky, so storage can be tough even though the unit folds up

  • Sherri Barberi

    > 3 day

    I never leave reviews however this rug and upholstery cleaner deserves one..Last year I spent over 800.00 getting my carpets cleaned by a professional only to have the stains come back within a month. I bought this after reading the reviews and I am completely blown away...I shampooed my carpet over a month ago and it took all the stains out, .y carpet dried very quickly and the stains have not returned. I also have cats and one decided she was going to start peeing on my soft furniture...I used the upholstery brush with the urine cleaner that comes with it and the smell is completely gone...stop spending money on professionals and just get this ...you will not be sorry!

  • FreebooterFox

    > 3 day

    When we moved into our apartment five years ago, the carpet was brand new. However, between several cats missing the litter box and leaving hairball presents, and a husband who is so accident prone he practically needs a sippy cup, it had gotten so bad that walking around inside made the soles of my feet disgustingly black. I bought a Bissell Spot Bot several years ago to try to curb the problem, but, as the name suggests, its not enough to care for larger areas. Every weekend I would debate renting out a Rug Doctor machine, but at this point the whole apartment needs refreshed and I didnt want to hassle with renting and returning a machine every weekend for the next two months. Instead, I invested into this behemoth, and (at least so far) Im very glad I did. Its very easy to use, easy to clean out, and easy to refill again. It also came with 4 sample bottles of their Professional cleaning formula. One tank full of water uses less than one of those small sample bottles, so your first 4-5 tanks are basically free. The tank is large enough that I can make several soaking, deep-cleaning sweeps over about half of a 10x10 room. A casual refresh of the carpet probably wouldnt even use a full tank. I can clean and refill the machine in about ten minutes, so getting an entire room done doesnt take long at all. Longest part of the whole process has actually been moving furniture around! Photos show one room before and after cleaning, including a section with sticky soda spots, and a section that had a dark gray patch of dirty foot traffic. The suction is great. Making a few suction-only sweeps over a freshly cleaned area leaves the carpet dry enough that its totally air-dried after just a couple of hours. After the carpet has dried, Ill do a quick run over it with the vacuum to fluff up the fibers, and the carpet feels brand new again. It is a relatively heavy machine, and because of the length of the handle its not very useful for right spaces. If youre older or have back/shoulder issues it can be very difficult to use the machine. If youre a couch potato like I am, prepare yourself for a decent workout. It also dont clean flush into corners, so be prepared to get on your hands and knees with the house attachment to scrub at the 1-2 margin along the walls, if those are in need of being cleaned. Be careful not to overspray with the hose onto latex paint, as the cleaner will cause it to bubble and peel. If you have pet urine stains I highly recommend pre-existing treating with Natures Miracle, especially if its soaked through to the foam layer. Between what well save on our security deposit, and what we would have spent in renting a machine, this purchase has already paid for itself about three times over. Ive read some concerning things about the longevity of this machine. After six tanks over three sessions its still like new. Ive bought Bissell products for decades because theyve been sturdy, reliable, and performed well, and its it hope that this machine will do the same, but only time will tell.

  • m0m0f05

    Greater than one week

    I am a 3 fur baby owner with a carpeted living room stairs and hallway. In the process of buying this home. Until the papers are signed, I need to have a clean carpet!! Having 3 dogs, accidents happen. I was using the Bissell petpro steam cleaner. I have been using them (yes them- I own 3). Using these machines 3 sometimes 4 times a week. Having a living room over 600 sq feet.. it was worth $$. They all worked well. I needed something to work AMZING!!! this is the AMAZING machine!! The carpet is almost immediately dry, or damp. It is my new go to!! ! I was worried about weight but it rolls pretty easy Large tank is a big plus! I would highly recommend, and while not the cheapest carpet cleaner out there, I find it basically works like a professional. Thank you Bissell!!!

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