BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

This is the best carpet machine I have owned! Completely worth every last penny. Life with kids is messy, our living room rug was absolutely disgusting. A once over with this, and a few times over the really dirty spots, and the rug looks almost new. I highly recommend!

Disclaimer: I live in a rented condominium and therefore cant change my carpet. That being said, I used to own another, less expensive Bissell Lift-Off Pet Pro (or something that sounds similar). My older carpet cleaner seemed to use quite a lot of cleaner solution and even after multiple passes, the carpet I have (thick, almost shag carpet) remained quite damp/wet. The Big Green supposedly has a motor thats double (or more) of the amps of their consumer models. I found that it didnt use as much carpet cleaning solution as my old one, and that I still needed to do multiple passes for it to suck up the solution. If youve got thinner carpet, this one might be amazing, but for my situation, I think I wasted money since it still cant seem to vacuum up the liquids as much as I assumed it would, especially given its reputation and price.

I am amazed (and disgusted) with what came out of my carpet. I have been buying cheap ones from Walmart for years and they do not hold a candle to the amazing job this carpet shampooer did. Worth every penny.

Work great Like described Good price

This is my second Bissel carpet cleaner-had a smaller machine that heated water. This one uses hot tap water and blows warm air out bottom of machine. Don’t see this as impacting performance. My initial reaction is holy cow, this thing is easy to use and works exceptionally well-exceeds expectations. Easy to load/unload water in kitchen sink. Handle pivots for comfortable cleaning use and folds for compact storage. I had the carpet cleaned when I moved into this house 2-3 years ago. I have a golden retriever and viszla, so muddy paw prints are common. I just hit those with vacuum(Dyson animal ) and seemed like that was good, but I now believe that just blends the dirt into carpet or I don’t vacuum often enough. I went over each strip twice forward and back holding water button, then a final slow forward and back without water button. Then I moved over half machine width and repeated across room. It should need only a single pass in future if I don’t wait 2-3 years. It got all the stains out too by going back and forth a few times without pretreating. One was even a human puke stain from like a year ago. Haven’t tried the upholstery/stair wand, but that looks good. I finished a tank of water last night and emptied machine today. I poured out the hot chocolate looking water slowly and there was a thin layer of MUD on bottom of tank!! This thing really sucks in a good way.

We have used the RugDoctor on our carpet which resulted in having to shampoo 3 times to get out stain. With the Bissell only shampoo it once and rinse! Worked like a charm.

I come from an old professional carpet cleaners family. Steam cleaning is the best way to clean carpets. So I was skeptical about the cost, quality, and would I be getting another machine which would probably fall apart in a year. I read all of the reviews and felt that that many people however, couldnt be wrong. I have owned 2 Bissells cleaners and each one spewed water out after about 1 year and the roller brush broke after 2 uses. The carpet cleaning wasnt great, it was bulky to store, the water tanks were small, cleaning chemicals by Bissell not that great with those machines. Both machines cost $300 EACH!!!. So understand that I was Leary of spending $400 for this machine. I took the Big Green for a test spin for the first time today. I picked the dirtiest walkways in my home. WOW!!!! I am impressed! My husband reloads ammunition and contently tracks filth in from the garage. After trying unsuccessfully to get him to take his shoes off I had had enough. Based on past Bissell cleaners I figured this was the last time around for a carpet cleaning machine before I called in a professional. While I found that the comments that the machine was bulky, hard to push, noisy, to name a few, this machine is nothing compared to the other machines Ive had. Try rental cleaners (Rug Doctor)and see what bulky, noisy etc. is, and you still wont get clean carpets. I found it was not hard to push at all (I have a really bad back too) and as for bulky, not at all! For the work this does and not having to continually having to fill and dump water tanks, I found that the larger tanks, which hold more, are much easier on my back. I also found that you dont waste as much cleaning products. I also liked the way the machine folds to store. Now for how it cleans. I will put this machine up against any professional job, any day. Not only did the filth from my husbands shoes come out but the carpet looked new, fresh, and best of all, clean. Smells nice too. I used Bissells products with this machine and found them to work much better and did great job. I would say that Bissell hit the bulls eye with this machine. There is a little back wash that is easily picked up with the Big Green. The backwash was onto my white floor (was only a very small amount) tile and I cant tell you how dirty the little water amount on the tile was. It certainly told me that this machine works fantastic. I touched the carpet right after cleaning to see how wet the carpet was. I was very surprised that the carpet was barely damp. while it would be best to let it completely dry, you would be able to walk on it in about 1 hour. The only problem now is that I have to do the whole carpet because the traffic areas I tested are so bright and clean that the rest looks dull. If you want a professional cleaning without the constant cost and hassle of calling a professional, this is it. Would I buy this again in years to come? Absolutely!!! Finally a product that really does what it says it will do. I highly recommend spending the money to have this quality of clean. Thanks Bissell!!!!!!!! I will try to update this review as the months go by. That way I can time test the equipment. I am a happy camper for now! We did the rest to the carpet today. OMG, I couldnt believe the filth that came out of a my supposed clean carpet with our Bissell up rights. It made me sick! There is no way you can fake that kind of dirt in the dirty water container. My carpet looks brand new. Maybe even brighter than new. The hardest part was moving the large 3 piece sectional sofa out of the way. But was very glad we did as even under there the carpet had accumulated a lot of dirt. We have a rental house that a professional had cleaned after the tenant moved. It looks awful after they were done. So I guess our Big Green goes on a trip to re-clean that house. The carpet there is the same color as our house so I expect great things from this machine. A few suggestions I have: 1. Watch the pilling in the ports of the machine. I thoroughly cleaned each one after each water dump to make sure there was no clogging. We checked the rollers underneath when we were totally finished to be sure that they were cleaned up too. Dont expect this machine to vacuum for you. Do that first and again once the carpet is thoroughly dry to get up the pilling left by the machine. Even professional cleaners leave pilling behind so dont think that the machine is not doing its job. 2. While extracting water from the carpet, if the water is still slightly grayish, go over the carpet area again as it still need a little work and fine tuning. When the water is clear is when you have gotten all of the dirt out. For the first time of use, you may have to do this as you are going to be very surprised at how much dirt was in your carpets. Get it clean this first time and the next time you use this machine, you wont have so much work to do. I do agree that this machine needs room to maneuver but for average rooms 9 x 12 or bigger it great. Doing small closets with closet door rails is not practical for this machine. You would have to use the upholstery hose for those areas. I would also recommend using Bissells Professional Cleaning Solution with the machine. Especially if your carpets are really bad. Dont be afraid to go over the really bad spots several times to get out all of the dirt. This machine extracts so much water that you dont over wet the carpet. Just extract several times more to be sure that you dont leave to much water behind. Watch the water flow over the top of the head to gauge how much water it is extracting. When you dont see much coming out of the carpet at this point, you should be able to move on to the next area. Drying time about 2-3 hours. Professionals put paper down and the carpet seems to be damp for 6 or more hours. So this is an improvement even over them. All in all, and after spending a total of $600 in machines (2) that dont do the job, this machine is well worth it. Besides you will pay at least that for a professional job, that may not even be as good, in just one cleaning.

Yes, it is expensive, but forget buying the smaller, lesser machines. Unless, that is, you are someone who doesnt have a space for a machine this large. I have now had this thing for over four months and it has saved my carpet. I have 7 cats. Running over a great swath of cat vomit with this machine is like taking an eraser to a chalk board. Sweep sweep sweep and it is gone. I no longer cringe when my senior cat, Toby, has a problem. Because I know the solution is just sitting there in my closet. I had a room upstairs filled with over 50 birds (I was breeding canaries), and a tortoise in a house. I got out of breeding birds and found a better place for the tortoise, and then I found myself staring in horror at the carpet under the two aviaries and the tortoise house. I had several inches of accumulated bird dander and seed dirt under the aviaries. The tortoise had dumped her water repeatedly and the red substrate I had as her bedding got wet and soaked into the carpet under her house to the point it was literally black. I tried my smaller Bissell and it really did very little. I saw this machine and hated the price. But I bought it anyway. It is literally on my top five purchases EVER in my life. It took 10 repeated shampoos to get that carpet in that room looking like new. Which it does, by the way. I cant even believe it--even the black carpet under the tortoise house looks new. You cant buy into those pictures that show a filthy floor and a path of perfect cleanness behind the machine like its done this with one swipe. It takes repeated shampoos. I used over an entire bottle of cleaner to get that room to the point that the water in the tank was finally clean. Anyway--if you are chewing your nails at the price, dont. Better to get a machine that does the job at the start, then get lesser machines that kinda sorta do the job, until you one day throw up your hands and go for the big one. You save money in the end to not buy the smaller machines. Unless, as I said, you dont have the space. Or maybe you live alone and you arent very strong. This thing is rather heavy. But I find when I want to take it upstairs, its easier to remove the two tanks first. Also, Bissells anti-urine odor product that goes with this machine is very effective. My Toby liked to pee on my carpet in one spot until I found premium cat litter to get him back to using his box. My entire condo smelled like pee after the first shampoo as this machine drew up all the nasty stuff from the carpet pad under the carpet in that area. After the second shampoo I wasnt smelling urine anymore. At all. And now when I walk into my condo I no longer smell that disgusting smell. So do I recommend this machine and the products that go with it. Hell, yes! Best investment I have made since I bought my home.

I used this product to shampoo my carpets which are a lower loft high traffic carpet made by Shaw with a pad with a waterproof barrier. I shampooed several smaller rooms, a large family room and set up stairs. I was very pleased with the ease of use of the product. It was easy to figure out. I like the separate clean water and dirty water tanks. It really did get the carpets clean and does have good suction to bring water back out of the carpet. It is rather heavy so maneuvering on a full flight of stairs was challenges. It is slightly wider that a standard stair width so if you dont have a landing mid way down it may be challenging to use this on stairs. The only other items I would change is the clarity of the viewing window that shows the water as its being sucked back into the machine. The plastic is more milky versus clear making it hard to see at times how much moisture and how clean the moisture is coming back into the machine. Overall I would recommend this product if you are looking for something that is better than your standard consumer grade carpet shampooer but not so burdensome as a shampooer you might rent from home store.

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