HBN Smart Plug 15A, WiFi&Bluetooth Outlet Extender Dual Socket Plugs Works with Alexa, Google Home Assistant, Remote Control with Timer Function, No Hub Required, ETL Certified, 2.4G WiFi Only, 2-Pack

This dual plug has terrible instructions and setup. Ive used many bluetooth and Alexa products. This one is so bad I had to return it. Every step along the way, which is many, to get it automated with Alexa was not straight forward, was confusing, did not work, or otherwise caused problems. The instructions are tiny lettering and non intuitive. I could not find the starting point. There is a link for online PDF instructions. The link goes to their home page and no further. No help. I found the app and installed it. The setup showed about a dozen different plugs. No model numbers on mine of the dozen in the app. None of the ones in the app looked like my dual plug - they were all single plugs. I tried the auto setup but the device did not appear. Eventually, I found tiny page numbers on the instructions and each page is only a half page so 1-9 goes along the top half and 10-18 along the bottom half. Then another 18 mini pages on the backside. If you just try to read the instructions you go from step 1 to step 10 to step 2 to step 11. Very confusing. I skipped the NOTE to hold on/off for 5 sec for factory reset since it was a new product. Next step - status based on blinking lights - didnt help because there were no blinking lights. Back to factory reset. But holding down the button did nothing. I tried the second button, that did the trick. Now theres a blue flashing light. Back to the app. The device showed up in auto setup. I had to enter my wifi password for the app, then again for the device. Setup timed out. I had to enter the wifi password again to retry. Timed out again. You get the picture. Eventually I copied that password so I could paste it in each time. I took several tries before the setup actually worked. Now for Alexa setup. There is a link in the app to setup Alexa. I tried it. It took me to a page that said if youre seeing this you need to update your app. I went to the app store. Looks like I have the latest version thats 1 year old - no updates available. I realized that HBN were amatuers and decided to return the product at this point. Im trying the Govee product, and theyre worked for me in the past.

I really do like this dual smart plug. It was a little tricky to get set up. I was confused as to whether you had to set each one separately. As it turns out once you set one the other is automatically set as well. You do have to go back out once they’re set up and get them online. That was something I found out after setting up schedules for both plugs. I also thought it would be solid blue lights once set, but they’re red. I’ve clicked the on and off button on the app on my phone a few times and it’s on, so solid red is where you want them. I used this plug on my aquarium light for the plants in there as well as my lamp in the living room which has always been set up on a schedule on a smart plug so I don’t forget to turn it off.

Took me all of 10 minutes to setup and most of that time was typing in device names and then deciding to switch the names between plugs. You simply download the Tuya app, connect to your wifi, push a button on the plug until the blue light flashes, follow Tuya prompts and you are connected. For Alexa, go to Skills, search for HBN Smart, Enable To Use, and enter Tuya account info. Done. Obviously there are Routines you can set in either Tuya or Alexa but if you have any experience with other smart devices, this will be easy as well. Highly recommend for ease of use. As an aside, the plugs themselves are relatively trim so they fit nicely in the outlet without interfering with other plugs.

Pay attention because it only connects to 2.4 which can be a pain, but it does work as advertised

We liked this smart plug so much we purchased two of them. For now we use them for holiday decorations. We love that there are two plugs.

I have several different brands of smart plugs that I control through the Smart Life app. I wanted to add a double outlet, and ordered this one at a good price from Amazon. The set up instructions were confusing at best, so I contacted BN-Link customer service for help. The plug turned out to be defective, so the company quickly sent a replacement. A couple things I did learn about connecting this plug - select BLE + Wi-Fi as the device to add to Smart Life. There are two buttons on the plug, only need to push one of them for power to connect Wi-Fi to the whole outlet. The two outlets on the app and the plug aren’t separately identified - you have to plug something in to see what controls what. In spite of the quirky instructions and the initial problems, the unit is working well now. Thank you to Steven, Darren and Dianna in customer service for their help.

The product works well…but only because I still had my old WiFi extender that offers a 2.4G range. This product does not connect to WiFi 5G that most current routers have. If your router has 2.4G support, this product works wonderfully. Alexa integration was pretty smooth. Download the specific company app and add these plugs, then Alexa can import them from that app. Also, each plug (right and left) can be controlled separately both manually or through the app/Alexa.

Product is as expected. Downloaded HBN app, plugged in plug, held one of front buttons down to go into pairing mode, followed app instructions and presto it works. Moving into Alexa app very easy as well! Recommended for the ease of set up for sure!!

Easy to setup. Works well when paired with my WiFi. There is about a 1 second delay after turning the switch on, but that isn’t a deal breaker. Good product.

Slight issue get them to work right. Instructions on setting them up not real clear. Using them fid holiday lights. They work great once you master the set up