HP New 15.6 HD Touchscreen Laptop Intel Core i3-1005G1 8GB DDR4 RAM 128GB SSD HDMI Bluetooth 802.11/b/g/n/ac Windows 10 15-dy1731ms Silver

I bought this in order to work from home. Per our work IT guys, it has malfunctioning wifi and out of date drivers. I lost signal all the time sitting 2 feet from my router. After installing a wifi extender (which took all day to download), I can sit at my table 10 feet away from the router, but drop signal all the time. This is a piece of junk, dont waste your money. Im stuck because I have to have something to work from home with & cant afford to buy a new one while waiting for a refund on this one.

I always thought that HP generally made good computers, this purchase taught me otherwise. Like many, I purchased this product at the beginning of the pandemic to have a new computer that could handle all of my work related responsibilities from home. Immediately, I noticed something odd with the keyboard functions. I would strike the right shift key and it would place the cursor elsewhere on my screen, many lines away from where I was typing. Then, about three weeks later the camera stopped working. This has been a big issue these past months. Its unfortunate that i have to use an Apple Macbook from 2008 just to have my work meetings so that others can see me as I participate. Also, HP support is ridiculously poor. I have gone to the companies site to remedy my camera issue and they have been no help. In general, just stay away from all things HP, customer service is poor and the products are even worse.

The laptop really isn’t slow. There is a message that comes up or I believe it is on the card that comes with it!!!! Very important!!!!!!!! Do not turn on laptop before plugging it in. Setup is pretty long but laptop is totally worth the price except for the fact that the touchscreen is heavier than the keyboard so the laptop tips a little forward be careful not to drop it if it’s on your lap or on your bed.

Good

I love it.

Nice computer

I wasted my money for this piece of junk. I went to vacation for 1 month and when I came back it wasn’t turning on and star to making a awful noise. Very disappointed with this computer. Make sure you buy the new one from the main store. They sell you used and refurbished item for their profit.

For some reason my audio plays through both the headphones and speakers. Cant find a solution after searching the internet for hours. Very frustrating to get a new PC and not have all the functions operating as they should.

Excelente computadora,

Just what I need