MyInvoices & Estimates Deluxe

Customer service is almost nonexistent. One of the most unclear set ups I’ve come across. I had an old version I had used for years. I had some PC issues so I decided to upgrade to the latest version. I’ve spent many frustrating hours trying to set up my invoices properly. I think this is going in the trash. The only reason I purchased this program again was because I figured the later versions would be easier to set up than the earlier version I had... I was wrong.

What a terrible piece of software. We had used a much older version that was simple to use and provided the information we needed. Had been using Peachtree (another disappointing program), then went to Quickbooks. We are a small machine shop that does not require lots of bells and whistles, but its so hard to find an invoice and inventory program that meets our needs. We dont have inventory per se, we dont stock inventory, we make parts when ordered and immediately ship to the customer. Most software does not accomodate this very well. The worst aspect of My Invoices and Estimates is the way they look at Items. They sort items using description, instead of the Item Number. This does not work for us (cant imagine that it would work well for anyone). We may produce a hundred different spacers and they have to be tracked by Item/Part Number. The only work-around for us would be to enter both the part number AND the description in the Description category, which would get very cumbersome. Or we could enter the Item Number only in the Description category, but then we wouldnt know what to call the item. Just a very bad way to design a program meant to keep up with inventory (I know that is not its main function, but its still part of what it is meant to do.). The program is very choppy in the way anything is entered, you have to go back to the top of the page to click on save and then new. There is nothing user friendly about this program. Sure would like to have the old Invoices and Estimates program back.

This new program was not easy to understand Previous program was much easier to use & understand Does not seem to have some properties the other program had

I put this on my computer (Windows 10) and I cant customize the invoice. The instructions say to click on the field so that you can edit it. The field wont become live so I can do that. Ive been fighting with this for quite a while. So far, I dont think its worth the money. Unfortunately, I opened the disc envelope so I cant return it. If I could I would. This is a waste of time.

I needed technical assistance with password, to no avail. I went back in an set up my company again and created an invoice, but I could not save the invoice. I kept receiving an error message, which said Data Saving error. I tried Live Chat, but they only provide the service from 9-5. I truly regret having purchased this product. It was a wasted investment.

This is the best software for sending invoices that I every used. Simple format to use and that means I can do my invoices in half the time the other system takes.I have another invoice system that is very complex and that means it take twice the time to use.

I purchase this program with the intention of using it only for pricing and inventory control. Totally disappointed!! Does not do what customer support claims it does. It cost me $9.99 to find out that tech support knows nothing. I was told to do exactly what the help section says to do. I did, No change. DO NOT WASTE YOUR MONEY..

Simply cant click an invoice and mark it paid. Multiple steps required. One customer, several invoices, you gotta open each invoice individually and type in amount paid. Cumbersome. There are other things I dont like but Im not here to write a novel. I could but Im too busy wasting time on invoices.

I received it packaged well. They have departed from ease of use. Im some what dissapointed in how complicated it has become. Ive used the 2000 version for many years and liked it.

What a piece of trash the new version is. Dont even consider this program or company. They do not stand behind their product. Terrible experience after upgrading.