Dragon NaturallySpeaking Premium 11 Student Edition [Old Version]

the education verification was simple. If you have a campus e-mail address and ID, the process takes less than a day. Since I have these things I cant comment on the process If you dont.Im currently getting used to the software but it seems to be a life saver.

it was a gift

I have used Dragon for years, this update was worth it and got rid of some buggy issues I had with the prior version

Worked great right out of the box, the student verification was a little difficult and annoying but once we got through that, it works great! Only needs a little practice using the headset but was very accurate.

I am a happy customer of Dragon 10. I bought the student edition of 11 for a student friend. I was shocked and embarassed by the process of trying to register the product. You know how much you hate those refund processes which seem like a scam designed to cause you to fail? Well, that is what this feels like. You need to provide a complete description of yourself, your school, scanned copies of your student ID, scanned copy of paperwork from the college showing your studentship to be current. And the icing on the cake? You are going to send all this stuff to a third party who appear to be outside the USA and tell you it may take up to 30 days. The instructions are tedious and strict, and the follow up emails if they do not like what you send are abrupt and unfriendly. Yeah, really nice. I like Dragon 10. I am totally shocked that Dragon have such a nasty process for the Student Edition. Especially as this was a gift for another person, it has been an embarrassing and unpleasant experience. And, the product still is not usable, you do not get a code to activate the product until this third party is finished grilling you. Nuance should be ashamed to go to a third party and allow their customers to be introduced to Nuance in such a way. A Student Edition only exists because Nuance wants to make a good relationship with a new customer. What were they thinking? Such a shame that their technical nous is not matched by a friendly approach to customers.

I have no idea how Nuance expects to keep their top rating when their system does not install on pretty standard systems that seem to meet their posted requirements. Buyer BEWARE! While their sales/customer support folks will tell you that your system meets the requirements the truth is that this may not be the case as I discovered after buying. It seems that you need to have a SSE2 enabled/compatible/??? processor. Additionally, while Dragon 10 and earlier versions do not require SSE2 they wont run on Vista or Win7! So versions 11 and higher need SSE2 processors, something not all AMD processors evidently have, and versions lower than 11 wont run on Vista or higher OS. Of course it took me over an hour on the phone to find this out because Nuances first response was You need a new computer. How do you know if you have an SSE2 processor???----Well I asked them and their answer is In our Knowledge Base online there is a link to a tool that will tell you whether or not you have SSE2 processor. In other words you need to find a specific post in their Knowledge Base then download the software from the link and install the tool, then run the tool to see if you can install their software. Duh! Really?! Sales wont tell you about this tool or your need to verify SSE2. Neither do their Tech Specs or System Requirements offer a link to this tool though these do state: (IMPORTANT: SSE2 instruction set required) Frankly their attitude was that they only deal with people who have state of the art technology and then only people who pay the extra $$$ for Intel processors. Very odd attitude for a company with a national ad campaign aimed at everyday people and students on a budget.

It is a lot better now but I still like this version and it still works! It is a lil difficult to train but if you got time it is great!

When you buy this product you have to send in different kinds of information in order to obtain a serial number which will enable you to install. If they dont, I guess, like your info they will not send the serial number, which means you bought this without being able to use it & out of the money you paid. No phone number on the box or info sheet inside. Online there is a number but they dont deal with the company that wants the info for the serial number. No help at all so far. Very upset at the company, before you purchase this product you should be told ahead of time that this info will be needed & may result in a serial number or it may not. Which means you are on your own.

New Dragon software arrived today but the headset included does not work!! I cant even call the Nuance technical support because they do not have Saturday service!! Its terrible right now.

I have brought three Dragon set and I have not been able to get them to work. I called the customer service with little results, these CDs are expensive and I would like to get them working. I would not recommend the Dragon to anyone.