Dragon NaturallySpeaking Premium 11 Student Edition [Old Version]

I expected too much apparently. i wanted to speak and have it type, but even after several training sessions i am getting no results. I may return this for a refund. if I am missing something, I want to know because i was thinking the product would make my life easier.

This software has saved my life!!! I love it...I am a fulltime student and I work partime. And I have to write papers all the time but I dont type. So it took me extra long..this program helps with that trmendously. Now all I do is write it out then speak it .....what took me hours takes me less than one hour..... Some things to consider, the headset that comes with it SUCKS your accuracy will be way off if you stick with it. I had to buy another one of better quality-- I now get 99% accuracy I had no problem getting my log in since I bought the student version and when i had a problem customer service@ Dragon was helpfull and walked me through the set up process without a hassle. Overall the program is great!!!! saves you alot of time.

I am a happy customer of Dragon 10. I bought the student edition of 11 for a student friend. I was shocked and embarassed by the process of trying to register the product. You know how much you hate those refund processes which seem like a scam designed to cause you to fail? Well, that is what this feels like. You need to provide a complete description of yourself, your school, scanned copies of your student ID, scanned copy of paperwork from the college showing your studentship to be current. And the icing on the cake? You are going to send all this stuff to a third party who appear to be outside the USA and tell you it may take up to 30 days. The instructions are tedious and strict, and the follow up emails if they do not like what you send are abrupt and unfriendly. Yeah, really nice. I like Dragon 10. I am totally shocked that Dragon have such a nasty process for the Student Edition. Especially as this was a gift for another person, it has been an embarrassing and unpleasant experience. And, the product still is not usable, you do not get a code to activate the product until this third party is finished grilling you. Nuance should be ashamed to go to a third party and allow their customers to be introduced to Nuance in such a way. A Student Edition only exists because Nuance wants to make a good relationship with a new customer. What were they thinking? Such a shame that their technical nous is not matched by a friendly approach to customers.

Works really well!

I normally do not rate a product because of a problem outside of the functionality of the product itself. But the verification process that Dragon has for the Student Edition needs to be changed. It simply pisses off a customer who just dropped $100 on their software. You cannot install the product without a serial number. You need to submit verification to a third party website to get the serial number, if there is a problem of any sort, they do not respond in a timely fashion - if at all. If Dragon was wise, they should allow you to at least install the product and have it functional for 30 days. This will allow you to use the product until you can get by the labyrinth of requirements to get the serial number. This way you can use the product when it arrives at your door. After 5 days of sheer frustration, I returned the software and I am using the native speech recognition in Windows 7. Nuance is $100 poorer for it and I will never buy another one of their products until they change this horrible process to install their product.

When I purchased this product, it came without all of the information, meaning that I couldnt use the program. Neither Amazon, who sold the program, nor Nuance, who provides general support for the program saw fit to do anything about it. I was exceedingly dissatisfied with my purchase and ended up wasting a lot of money on a corporate wild goose chase.

I could not get this to work and it pissed me off that it came with head phones but it didnt say that so then I ordered extra and the damn thing never would load right. Every time I use it all it does is type, and him and him and him. Stupid software!

Unfortunately I am unable to use a keyboard effectively and so I depend on DragonDictate to help me in my business. I have been using Dragon NaturallySpeaking since version 3. Version 11 is without a doubt the worst experience Ive ever had with Dragon software. I cant scroll e-mail, it does not seem to learn easily, many of the commands that used to be simple malfunction like spell that, choose one it will not stay asleep and many other issues exist. I can only guess that its because of my upgrade to Windows 7 and 64-bit technology. Having said all this, I could not succeed without NaturallySpeaking, but they have really made it so much more difficult in this version for me.

fair

BUYER BEWARE- Sent in all the required information to register the product. The website says an email was sent with the serial number. No email was received. Called Customer No Service. They are of absolutely no help. They say they do not have access to the serial number. Told to use Live Chat. I tried. I wait in the queue a couple of times only to be cut off with a message someone would get back to me. Too bad I cant review the product, but it is not possible to activate it. VERY FRUSTRATING! Edit: After numerous tries to get on Live Chat, I was finally able to contact them. They emailed me the serial number. The original email had not been received. Now that I can actually try out the software I may revise my review.