HBN WiFi Heavy Duty Dual Outlet Smart Plug with Individual Control, No Hub RequiredWhite, Compatible with Alexa and Google Assistant, 2.4 Ghz Network Only

Might be a personal thing but I had an easier time setting it up on android than iOS

Bought this smart double plug to control under cabinet LEDs in our kitchen. I was already frustrated that the lights were taking 2 outlets and I didnt want to have to use 2 smart plugs - this was the perfect solution! It plugs in to a single plug and was super simple to set up with our Google Home. Its been about a week and so far no issues, just a much more convenient life! Will definitely consider HBN smart plugs in the future because their systems are so simple to set up and their configurations are so unique.

Figured these would be pretty straightforward - some fancy plugs. What could go wrong? Well, first of all they’re huge, so just make sure you have space for them. Second of all, you cannot use these without creating an account through their app. Like cannot use them whatsoever. I mean maybe they work as normal outlets, but that’s not why you’re here, and that’s not why I bought them. I also found out later that since these are WiFi only (and not Wifi + Bluetooth) you can’t really use these for a wifi router. Even though I learned this too late and couldn’t return them, I ended up buying the Govee plugs instead and those have been super awesome. Both the product and the app work much better than with this one. The Govee ones are also much higher quality for the same (or lower) price. I definitely recommend those as a first choice! These feel like fisher price plugs in comparison. Good luck!

I bought 2 sets of these. The genius 12 yr old had no problems setting it up with his Alexa in his room. I wasnt able to set up the one for my living room.. it requires downloading an app, then marrying up Alexa and the app. Too complicated for me. I gave up and bought another kind that didnt require a separate app to work through Alexa in my living room.

This smart plug works well, but setup was difficult requiring a number of non-intuitive steps to finally link to Alexa.

I bought the 2 outlet smartplug since I see mixed reviews. I tried pretty hard to get these to work on my fish tank and couple of other outlets. When I would turn off the fish tank pump I tripped all four sets of outlets that I bought and they would turn off momentarily and turn right back on like a power loss situation. This was the only reason way I bought these, but it defeated the purpose. I did talk to customer service and I switched from the hbn app as stated in the instructions to smartlife app. However, even with the switch of apps this still did not work. They did offer a replacement, but for me to ship back the old ones cost half the price of buying new ones. My loss is your lesson learned. Pick another brand if you plan on using both outlets on the plug.

The available app does not work on the current version of Android OS. Luckily I had an old iPad and was able to connect to the plug using the HBN app on it. Buyer beware.

Bought these to help our home look like were home while we will be traveling out of the country. for a few weeks. Bought them early enough so we could learn how to use them and actually see how they work prior to leaving and they do exactly what they say they do with ease. To find a pack of 4 for the price was incredible, square ones work so much better than round ones because the round ones take up too much space that you cant use anything else in your outlet. Get then before theyre gone!!

but once I watched the video on Amazon [with the product], it wasnt bad. The written directions were not thorough enough. Since it wasnt quick and easy, I procrastinated on setting them up. It was super easy after watching the video and only took me a few minutes to get them all online. They are working beautifully with my Alexa, and I will definitely be purchasing more. I love the ability to name each outlet on the plugs. The routines were really easy to set up. Great value for the money!

So far I like it. But I cant say too much about the original HBN app, because I deleted it and I am currently using the Smart Life app instead. The instruction leaflet that the socket came with can use a little updating. It was confusing and it took several tries to add the smart socket to the app. The app itself was not too confusing, but it still took several tries to connect the device. Then when I went to link the socket to my Alexa it gave me an error in the Alexa app. It said the app was not current. Well I was not able to update the HBN app, possibly because it is the most recent version. Alexa then also gave me an option to switch to the Smart Life app. At first I thought oh is this the updated version and since I already had the app for my other sockets I use, I just switched over and everything just automatically linked after I connected the app to socket. What a breeze. It turns out the Smart Life app is a totally different app all together and it seems to serve as a catch-all app for many of the different brand devices out there. In fact the other sockets that I was already using the app for were for a totally different brand.