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Chuck
> 3 dayMake sure you use the Smart Life app. These are so easy to set up. Like having the advantage of two sockets from one outlet. Bought two and both work well with Alexa
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Dave
> 3 dayTook me all of 10 minutes to setup and most of that time was typing in device names and then deciding to switch the names between plugs. You simply download the Tuya app, connect to your wifi, push a button on the plug until the blue light flashes, follow Tuya prompts and you are connected. For Alexa, go to Skills, search for HBN Smart, Enable To Use, and enter Tuya account info. Done. Obviously there are Routines you can set in either Tuya or Alexa but if you have any experience with other smart devices, this will be easy as well. Highly recommend for ease of use. As an aside, the plugs themselves are relatively trim so they fit nicely in the outlet without interfering with other plugs.
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Kathannie
30-03-2025I bought this so two electric toothbrushes could be plugged in and only use one outlet. My toothbrush stopped charging, so working with the toothbrush company, they issued another toothbrush. Then the other stopped working, and thats when I started doing research on the smart plug. I think its a stupid plug, and now its past the return date. Update: the company reached out to me and apologized for my experience and refunded me the full amount. They are a company of integrity and I applaud them for that. I would consider their product in the future, using it how its intended to be used.
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Nancy S
> 3 dayI have several different brands of smart plugs that I control through the Smart Life app. I wanted to add a double outlet, and ordered this one at a good price from Amazon. The set up instructions were confusing at best, so I contacted BN-Link customer service for help. The plug turned out to be defective, so the company quickly sent a replacement. A couple things I did learn about connecting this plug - select BLE + Wi-Fi as the device to add to Smart Life. There are two buttons on the plug, only need to push one of them for power to connect Wi-Fi to the whole outlet. The two outlets on the app and the plug aren’t separately identified - you have to plug something in to see what controls what. In spite of the quirky instructions and the initial problems, the unit is working well now. Thank you to Steven, Darren and Dianna in customer service for their help.
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Mrs. K
Greater than one weekVery easy to connect to my Smart Life app and easy to set up.
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Katherine Patten
> 3 dayI bought this so I could turn the recirculation pump on and off from upstairs. I have to agree with other reviewers...the set up can be a little frustrating. But anyone with decent tech skills can figure it out. It works well with the Alexa app or using voice commands with my Dot. Id say buy this plug if you dont mind a bit of a hassle during install. It was a good price and is working well.
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Chedleys Brother
> 3 dayI like that each plug can be used separately. Easy setup and use with Alexa and Smart Life.
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Dustin Hunt
04-04-2025Two of these for 20 dollars? Thats the deal of the century! I have to admit that I was a little skeptical over getting two of these devices for little to nothing, but Im glad I rolled the dice! The account setup and integration with Alexa was seamless. The only negative thing I have to remark on was that I never did (after several attempts and following the directions to the letter) get the auto-scan to discover the devices. I wound up adding it manually, but the first attempt at adding manually worked perfect. So now that complaint is completely irrelevant. I am using this device to control the nightstand lamps in my master bedroom, and this item is PERFECT for that application! With Alexa I can now control each nightstand separately or give the command to turn them off and on together with just a few words. George Jetson only wished he had one of these babies! Lol
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GinnyMae
> 3 dayI bought 2 sets of these. The genius 12 yr old had no problems setting it up with his Alexa in his room. I wasnt able to set up the one for my living room.. it requires downloading an app, then marrying up Alexa and the app. Too complicated for me. I gave up and bought another kind that didnt require a separate app to work through Alexa in my living room.
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AlanG
Greater than one weekI was able to connect it ok. But when I turn a switch on there is no power to the outlets. Sending back. UPDATE on REPLACEMENT: I got the replacement and its working. As others have said the instructions are problematic. For example they dont explain that only one blue arrow lights up when establishing the network connection for the entire 2-up outlet.