Nuance Dragon Dragon NaturallySpeaking Home 13 (Old Version)

VERY disappointed! As the leader in speech recognition software, I didnt even consider another software vendor. But for a vendor to put software like this into the marketplace that doesnt work install properly on a standard Windows laptop is criminal. After the first install, the program wouldnt work. I followed the instructions, deleted the software and reinstalled it. After 4 additional installations (and uninstalls), I finally gave up in frustration and called for support. Their live support contact information is not easy to find, and after navigating through pages of knowledgebase answers to questions, I was finally able to get their direct-customer support number. I spent 2 hours on the first call, while a very nice knowledgeable Filipino CSR helped me to test various issues with the registry file and other system software which I could not have done by myself. Language was a minor barrier but we were able to work through it. At the end of the two hours, the software still wouldnt work. As he said he would, he emailed further instructions as I was losing patience on being on the phone for 2 hours without a solution to my problem. I tried the subsequent solutions (some of which required that I change system parameters) and they still didnt work. Ive got about 12 hours invested in trying to get this software installed so I can begin to use it, and I still have no answer from Nuance as to what the issue is thats preventing the installation from completing effectively. They need to issue a patch, or otherwise let customers know that there are installation issues that might prevent the software working on a traditional mainstream Windows laptop (Toshiba Satellite).

I will be writing this review using the voice to text program without making any corrections. This will provide a clear example of what the program can do. Im an anthropologist and amusing this program following surgery on my dominant arm. This makes it impossible for me to write to my students and others without the use of the program. I am correcting and responding to student papers and writing emails. Some of the language that I use is technical and specific to the field, especially in human origins, but the program has been more than satisfactory. Ive advised my students in advance that there may be issues in the wording and spelling of my responses, but is worked. The only problem I encountered was on the installation of the program on my personal computer. When I had the program installed by the tech team at the college, it was installed without problem. The only recurring problem relates to my knowing and learning all the various voice commands. I assume that I will become more proficient as I continue to use the program. Delightfully surprised that when I ordered the program, it was on sale for $22 and included a headset. Great bargain! Highly recommend

I bought this product ten days ago because Im dyslexic and I wanted to write faster and with greater accuracy. The same day I purchased a new laptop that runs on Windows 10. I realized that because Windows 10 is rolling out slowly, Dragon NaturallySpeaking Home 13 software might not be compatible with the new OS. I checked the Nuance Communications website and it confirmed that Dragon 13 is Windows 10 compatible. The thing is, it isnt. After installing the program and performing a microphone check, I found that the software was not only completely unresponsive to voice commands, it also crashed at random intervals. I uninstalled and reinstalled the program, purchased a different headset and deactivated the Cortana application in an attempt to get Dragon to work. None of my attempts were successful. I sent a message explaining the situation to Nuances tech support staff. After repeatedly explaining that I had already employed the above troubleshooting methods online and over the phone and proving that my microphone works, I was e-mailed a download link for what I assumed was an updated version of Dragon 13. In actuality, it was just an exact copy of the program I had already purchased. The version of Dragon I was sent was also completely unresponsive and buggy. When I relayed this information and my frustration at being sent a copy of a program I had already proved did not work on my machine to Nuances tech support, they stopped responding to my inquiries. Subsequently, I used Google to see if anyone else had encountered the same problem I was dealing with. I discovered that Nuances tech support forums were filled with complaints from other people who had run into the same issue and had also been blown off by the companys tech support staff. It was then that I gave up trying to make Dragon 13 work and returned the software. As near as I can tell, the program worked optimally with older versions of Windows, but despite the lies on Nuances website, Dragon 13 is completely nonfunctional on Windows 10, so buyer beware.

Very difficult to get operational. Google searches not overly helpful. It doesnt seem to loke Windows 10. I type faster than it transcribes, so not as helpful as I had hopes. I had an older version that was awesome though. May more be interface than program.

Firstly, dont purchase the disc + headset bundle. The software already comes with a headset included in the box, a fact which I discovered after ordering and receiving the bundle and ending up with an extra headset. So ordering the bundle will result in you receiving the software and the headset it comes with in one box, and another box with a second headset. That offer is quite deceiving. Despite being annoyed at spending a little extra money, I didnt consider it worth returning the extra headset since I got it all on sale for a decent price, and because I may end up needing a replacement headset at some point anyway. As for the speech recognition itself, its decent. Not as amazing as I was hoping; I do have to spend a little time correcting mistakes, and it also slows you down to have to speak the punctuation out loud. But this is the first speech recognition software Ive used, and Im betting as far as speech recognition goes, its good. The uses of the Home version are kind of limited because of it not being compatible with many programs, meaning it will not enter the text directly into said programs/emails/etc. for you. But it can still be used pretty much anywhere by putting the insertion point where you want the text, and then as you speak your speech will appear in Dragons dictation box, from which you can easily transfer it to your designated spot with a simple click of the Transfer button. So, I found that pretty cool. My main reason for getting Dragon is Im a transcriptionist and my hands tend to get tired and stiff from typing. I was hoping that me dictating and then editing would be at least as quick as me typing, as well as sparing my hands from strain, but so far, its not really been worth it due to the time it takes to continually transfer the speech from the dictation box into my program, which gets me behind from dictating the words from the audio Im listening to, so then I have to skip back the audio once the dictation box gets out of the way, plus edit any mistakes I see, and I actually find it easier to manually insert punctuation when I review each portion that I transfer rather than speaking all of the punctuation. Eventually I may be able to make it work out better, but so far, it slows me down a bit, so I only use it sometimes. Just figured Id explain that for anyone else considering this for transcription. But the speech recognition aspect is decent as long as youre willing to check for mistakes. There tend to be at least a couple or few mistakes per paragraph in my experience so far.

I had this on my PC at one point and then I had to reinstall everything and suddenly Dragon wouldnt install. It kept asking for some special program first. I called the help desk and the next thing I knew I was getting notices that people were trying to access my financial accounts and personal information. What Dragons help desk did with my personal information, I dont know. Sell it? Give it away? Or, did the person on the phone for Dragon have a side business trying to hack customers private accounts, bank, credit, etc.? Luckily, they didnt get far, as far as I know. I never did get it to work again, so I thought Id take a chance and buy a new copy, but instantly I ran into installation errors saying it needed some sort of program to run first and I had to dig into the software to find it. Why doesnt the software do it by itself? Even when I found and ran that program, it stalled and wouldnt install either. I give up. What a horrible company and program! They are a monopoly worth being investigated by the Feds. We need another company to compete with Dragon and give customers better choices.

Most likely anyone who has configured this to his voice, and while dictating, puts in punctuation – “period, , paragraph,” etc. -- and spells offbeat words, will be satisfied. But I had to transcribe a lecture and make the copy ready for translation. Here, Dragon did a really awful job. It missed words, got words wrong, (more to spare for more despair; business feel for business deal -- , on and on) and there was no punctuation. I had to work over the material while listening to the recording -- hugely time consuming. In contrast, a professional service on the Internet did a really excellent transcription of the material, returning it in a few hours. Their charge to transcribe was one dollar a minute. It would have been nice if Nuance put up front that this did not work for other voices. They could also improve their support. I asked 2 questions in 2 emails and got no answers. But I did get some six emails telling me if I was satisfied with the answers they would cancel my ticket. I replied I got no answer and sure enough, got the same emails again. I understand the much more expensive Dragon also requires punctuation input. I believe the service I used proof reads the transcripts, but it must have a much superior software program. The time I spent correcting was almost as long as if I listened to the recording and typed myself. . I asked Dragon if it is possible to configure the lecturer’s s voice as I did mine , but got no reply. The lecturer spoke standard English clearly. Also, for a time I didn’t understand that Dragon can be used on a Word page. I was confused because on starting Drago a window pops up where your dictation appears. There is a tab at bottom that says Transfer. I pressed Transfer, dictation vanished, and I still don’t know where it went. . I couldn’t find any reference to Transfer in the manual. . So, if you dictate yourself , you may be very pleased with this program. But I will use the dollar service.P.S. If Nuance would tweak this program so fi there is a pause it puts in a period it would not be bad Youd be surprised to know how much time it takes to put in periods on a five page article.

Beware!! Nuance changed its software support policy with Dragon 13. Any program that is not explicitly supported by Dragon now has to be accessed through either DragonPad or the dictation box. This means that text within legacy programs, especially legacy email programs, can no longer be edited within that program. Instead you have to do all of your edits within DragonPad or the dictation box and then transfer the result into your legacy programs. This slows down the writing process at least 50% and interrupts your train of thought repeatedly. I reverted back to 12.51 without fighting for a refund. Dragon 13 may indeed have a 15% increase in recognition accuracy over version 12. But it also has at least a 15% decrease in usability, in my case considerably more than a 15% decrease. Having said that, if you know you will only be using programs that Nuance lists as fully supported, version 13 may work well for you. However, Nuance lists Mozilla Thunderbird as fully supported. A quick search of the net will reveal that there are many users that disagree and claim that Thunderbird is not fully supported in Dragon version 13 regardless of Nuances statements to the contrary. I STRONGLY advise against upgrading from Dragon version 12.51. Also, be sure to install Dragon from a disk copy rather than a downloaded copy. Regardless of the version there are many more installation problems with downloaded copies. Time for the scalpers to stockpile disk copies of 12.51. Get them while you can folks. Additionally, do NOT judge Dragons recognition success rate in any version using the microphone that is included with a disk copy of Dragon. To use this program effectively you MUST buy a separate good-quality USB microphone. I recommend the Logitech business line of headsets. At the time of this writing these Logitechs were designated with a B somewhere in the model number rather than an H. These may only be available on eBay at this point.

Need to buy some other item for it to work.