Tineco A11 Pet Cordless Stick Vacuum Cleaner, Lightweight with Anti-Tangle Brush Powerful Handheld Vacuum for Hard Floor, Carpet and Pet

Good vacuum cleaner

Received as a Christmas gift in 2022. It is now April 2023 and it no longer works. I have cleaned out the stick vacuum regularly. I blow it out with an air compressor. I did use it daily for my kitchen between main cleaning days to keep the floor free dust, cat hair and what gets brought in though the back door. First i thought it was the batter, then it stopped going to the highest level (there are 3 levels of suction) Then it would just completely stop. I have recharged, I took off the battery to make sure there were not broken connections and to assure it was on correctly. I called the product line and get put on hold and have to leave message. i called a few times and was able to get through. I did speak with a very nice man and he went through with me on the phone to see if we could problem solve. Came down to the motor. They are to send me a new motor part which is the hand held portion. I will get back once the process has been completed and with how long it takes to receive the replacement motor and any other details as that time. fingers crossed as I did like the stick vacuum while it was working. Rating at this time a 1 star till this is complete... **UPDATE** 4-21-2023*** I could not be more PLEASED!! Tineco customer service I received was OUTSTANDING! Everyone I spoke with on the phone each time was polite and professional and very knowledgeable of the product. The man I spoke with the first time, Chris, listened to the vacuum over the phone we discussed what was going on and it diagnosed it was the motor. They sent a replacement motor by mail and I had it within the week. I could not be more pleased. I had called a second time after I received the New motor, which I had believed my husband had change out the motor. When speaking with the young lady (I forgot her name, my apologies) when reading back the serial number we found out that the old motor was still on. (I felt stupid) She was very sweet, but we found out the issue right away. TINECO, Thank you for standing by your product and for the wonderful Customer Service Team that you have. I recommend this product as I loved the product when i received it and the Customer Service is exemplary. Thank you again.

Works very well

I love how long it vacuums. I have a Dyson this blows that away. Oh you dont have to hold your finger to make it. You vacuum finger free. Oh. And the light awesome. I have hardwoods dude I cant believe all the dust I saw with light. Its awesome

Very easy to use. Good for quick pick ups but nothing more.

This vacuum is definitely worth the price! Suction power is great however, the container is easily filled and has to be emptied quite often. I like the attachment pieces they come in handy. I find myself vacuuming more now because of the light weight and ability to move around freely.

I received this yesterday afternoon and have been waiting over 2 weeks to get it. I chose this over many other available options because I also own their Cordless Mop/Vacuum. That being said, I was expecting a high quality made product for the price point (which is on par with Dyson and others). What I got was a well designed esthetically pleasing look, but thats basically is it. Aside from the look, the trash bin as well as all other parts were very poorly made. the canister itself feels like a thicker plastic from Dixie cups, the unit while is light, cannot stand on its own nor does it fold. Now to the meat of why disappointing... 1st, the suction is awful! It feels like my daughters toy vacuum has more suction power, the batteries look nice, but does not have direct charge capability( must be mounted to the wall hanging port). The units will not operate on high mode for more than 20-30 seconds), it cuts off for some reason. It will not pick up cereal or chips like Cheetos or anything that size ( yes, even broken pieces). I will be returning this today and getting another brand, but very disappointed with this purchase. Wasted time waiting for it only to get a subpar and poorly made item. This is a no go for me.

I have hard wood floors and a cocker spaniel. She sheds and this vacuum cleans up her hair so easily. I also have small kids and they make messes all the time. I just pull out my vacuum and clean their mess up without having to fight my kids over getting in the way of the broom! Only thing I would like differently is if the battery lasted longer. I can clean my whole house with the battery but the wait time on charging sucks.

10/10 Love this vaccuum! We had a Dyson before this for 10 years that needed parts replaced, so decided to try out Tineco. Love that it’s battery charged. It has enough power to vacuum our 3 bed/2 bath home with both carpet and wood floors. I have also used the attachments to spot clean, vacuum the couch and also the car. It is light weight and quieter than our Dyson was. I was actually on the phone yesterday with my husband and we were able to have an entire conversation while he was vacuuming. Highly recommend!

Its definitely a lower-cost alt to the Dyson offerings, but this one just plows debris on hardwoods. If the particles are too small, they pass under the brush sucker. If they are too large to fit under the front, the front just pushes the stuff around. Lots of rock scratches on nice hardwoods. The unit will not stay upright no matter how hard you try because of physics. You must lay it down on the ground or hang it in the charger. And, that charger station is just a hunk of plastic. No electronics so the unit charges while hanging. You must fish out the charger wire. The battery seems to last ok for my 700 sqft apartment which is 90% hardwoods/linoleum. The high power mode lasts for a few sections and does increase the suction power but its not even close to my previous corded upright. (maybe 1/4 the power)