BroadLink Wi-Fi Smart Remote Hub with Sensor Cable, IR RF All in One Automation Learning Universal Remote Control, With a Mini Smart Plug, Compatible with Alexa, Google Home, IFTTT （RM4proS+SP4M)

Note first if your doing home automation and use a dual band router like my Asus router use the guest network option that is specifically for Alexa and ifttt. This worked great I have the device controlling my hunter ceiling fans that came with a rf remotes. Had to do it custom but worked great also have it setup for most my hoMe entertainment center. Have not got it to work with direct tv yet but I will get it there. I also bought the cable with temp and humidity reading which is very cool.

I bought the RM4 Pro for an awning remote. It learns IR control well and works well. I try to use an RF control but it doesnt work. The RM4 learns the RF but will not send it when to the Sunsetter Awning.

Wanted to have it control my bed frame and ceiling fan, which both appear to be RF devices. Since it didn’t respond to the IR learning. Both appliances I don’t have manual for anymore, and both was able to detect the frequency and claimed it learned, but couldn’t actually control after. Tried many times over, couldn’t get it to work. Thought it was defective until I tried it with a tower fan and TV. Those worked just fine. However, the tower fan control lacked Alexa swivel and speed control. Only on/off, which a cheap plug variant would have handled…. Only on/off makes it pretty useless with Alexa.

Latest IOS App on iPhone 11 w/latest firmware would not get past first step in adding device. Kept saying connect to your homes Wi-Fi. I was connected to a 2.4Ghz SSID w/no complementary 5Ghz SSID. Called there 5x24hr support line to no avail. They never answer, it goes to some Spanish voicemail. All the videos online like like they are using a much older version of the broad link app.. I also dislike that I have to give the app permissions for geo location on top of bluetooth which both seem unnecessary. I get the vibe that this thing is just a cheap data mining utility for some Chinese company. Doesnt have a mature product feel. I would ABSOLUTELY recommend putting this on a segmented guest network. It only needs to communicate outbound unless you intend to use the Roku feature. I was excited there seems to be decent support for some advanced things like home-bridge etc.. but those are all worthless if the device wont even connect to the network. Im in the process of returning and going with a bond fan bridge. Unfortunately it costs 3x as much but at least I KNOW that works.

It took me a little while to get it working only because Im not that savvy with the hubs. But eventually, I got it. I havent had time to get it programmed for the IR remotes yet.

Lo utilizo para controlar todos mis dispositivos

Update: 1. (2021-04-20) After multiple identical attempts, finally our Yamaha AVR connected. It’s basic features now work. Other more advanced will require our other components to work. 2. (2021-04-20) After multiple identical attempts, our LG TV still won’t connect properly. Manually teaching the remote doesn’t work at all (see attached images). RM4 recognizes the remote’s button push but simply refuses to learn. No amount of “try again” fixes this. 3. (2021-04-21) Have been able to connect our Oppo blu-ray player using a submission in the community section. Still no luck with the TV; along with the AVR, its the essential piece to add. We ordered a Harmony Companion as a backstop because were on the cusp of giving up on this. As a result, well be tightening our belt to offset the $100 difference. Original: (2021-04-19) 1. Why we bought this: create scenes that would allow our Yamaha V6A AVR, LG 50UN7300 TV, oppo BDP-93 Blu-ray player, and Apple AirPlay 2 switch more seamlessly (this Yamaha AVR is notoriously screwy on that front). In our living room, we’ve been using a Harmony hub for years. Now that Logitech is shuttering that business, we are seeking an alternative for this other room. I desperately hoped RM4 would do the trick. So far, not so much: 2. The process so far: setup was a little wonky but not bad. Only smart device on our large network it discovered is a single Roku. Went to add the above-mentioned brands. The interface gives four common options that should be able to control the device without teaching button-by-button. None of these options worked for any of the above devices. I programmed the LG and Yamaha button-by-button. It’s an intuitive process, which is great. The LG buttons worked during the setup process but not once I left setup to actually use it, which is bad. The Yamaha wouldn’t even learn the buttons. Also bad. I also saw no indication (yet) how I might be able to teach it HDMI switching. 3. I called tech support 24/day, M-F. Took three tries. Rep was nice but line was unclear. I had to repeat the above situation multiple times. I’m told I should get a response “from engineering” within a week. I have had enough experience with “engineering” not to hold out hope because it will eat into the return window. I will try calling again later to see if I have better luck. A brand new device shouldn’t need a weeklong ticket on day one. If it is a user error (which it could be!) then I need phone support, not for a department to fix a problem. I can’t know on my end and the communication, while polite and well-meaning, was not, shall we say, “frustration-free.” I have no reason to think the unit is defective. The setup for devices is idiot-proof so having gone through it several times, well, I might be an idiot because I can’t get these to work at all. On the plus-side, if it DOES work then the form factor is great, the iOS interface is... a step above okay. The temperature/humidity sensor worked out-of-the-box. I can’t speak to Alexa integration beyond the fact it was easy to connect them. So, first impression is generally bad. In truth, it feels like 1-star but it’s too soon to know. I’m glad others are not having my experience and genuinely hope that I can edit this review to match their enthusiasm. If not then I suppose we have no choice but to spend triple the money on a Logitech that is now at the end of its run, which is a shame on many fronts.

I purchased this product after reading some blog posts from others that had used it to control non-smart devices. Im a fairly technical person and was excited about using this with Homebridge to add to my Home Kit ecosystem. I tried multiple times to setup the device in the Broadlink app but couldnt figure it out until today (over a month after purchase). Once setup, the basics were easy. The app prompted to update the firmware, which worked as expected. Over a month after purchase I finally got to try learning a remote. Broadlink doesnt have a partnership with my ceiling fan manufacturer (Stile) so I tried to manually add my remote (they also dont have a ceiling fan category so I had do this as a UserDefine appliance). The device was able to detect the RF frequency of my remote (which is not the same frequency as documented from the manufacturer) but when I try to learn a button it never sees my input. Im only leaving this review because Im past the point of return, literally. I cant return this item. Do not buy this. Their app is horrible (I didnt even mention how scrolling the list of appliances to add is not intuitive) and the hub itself just doesnt work.

Update 27-Oct-20: Changing from 2 stars to 4 as the vendor has really spent time effort and communication with me showing real interest to increase compatibility and correct issues. Ive also learned a bit more about IR remote control - there are a lot of different protocols/techniques used and there is no standard. So its very challenging - probably impossible - to be 100% compatible with every IR device. Fortunately, one of the main things I want to be able to control with this looks like they will be able to get working! Update 19-Oct-20: Changing from 1 to 2 stars as the vendor has replied - so far not any fix. Read updates at bottom. Have wasted lot of time with this poorly engineered product, and the bottom line is: It WILL NOT connect to my TP-Link Archer A7 router (2.4ghz wireless). I have tried lots of things, including even disabling wireless security, changing the support for A/B/G/N, etc. The same thing happens every single time: this Broadlink device makes attempt to connect to the router, but it fails. I can see the Broadlink mac address as it connects to the router with 100% signal quality, and it shows in the wireless devices for a second or two, disappears, and will keep repeating the unsuccessful connection attempt. I have a spare older Netgear router, and in my troubleshooting set it up. This Broadlink will connect to it - but its not the router I want to use. So, is the problem the TP-Link or this Broadlink? I would have to say its the Broadlink because I have never had a problem connecting any wifi device to the TP-Link, including Amazon echo devices, Google home devices, smart plugs, smart thermostats, phones, notebook computers, etc., etc., etc. Extremely disappointed, but not entirely surprised as I look at other reviews. As I see it, theres something funky about the wifi setup/firmware on this device and it will work with some 2.4ghz routers, but definitely not all. So, even if it works for you, would you want a device that may not work in the future if you change/upgrade your router? UPDATE 1: Was ready to request RMA to send it back, and thought, well maybe I should at least see how it would work if it could connect to my network, so I hooked my old Netgear router up to the Internet, connected my phone and setup the Broadlink device. After it connected and finished the initial setup, it immediately downloaded from the internet new firmware. Aha. So, with that maybe it will connect to the router I actually use? I then put the TPLink back to the net and the Broadlink back to setup mode and..... It now connects to the TPLink router.... SO, we have a product that ships with bad firmware that prevents it from connecting to at least some routers/wifi, and the only way to fix it is to connect to a router/wifi and download new firmware! What really needs to happen is the vendor needs to re-flash these things before sending them out as new product.... UPDATE 2: After getting the hub on my network, started adding my remotes. No issue with TV, but had immediate issue with my set-top-box which is a Cisco ISB7150 - a cable box with DVR provided by Hawaiian Telcom for their cable provided by fiber using IP technology. I didnt find the remote listed by BroadLink, so tried to add it as custom. No matter what I tried, it would not learn a single button. Believe me, I tried and tried and tried. I have 2 remotes that can operate the stb - the one provided by Hawaiian Telcom (URC 2025B1-BB) and my old Logitech Harmony 650 which is perfectly able to learn any of the remote codes and is in the Logitech database. Almost ready to give up, I noticed a BroadLink database listing for: Iptv Cisco! (Under I not C). Well, that worked for the basic function of the stb, but none of the DVR-related keys are programmed, and many of the less-used set-top buttons as well are not there - with no success in getting BroadLink to learn any of them. I recd the product from Amazon on Sat. BroadLink support is 5x24 no Sat/Sun. But on Monday I did receive an email response from BroadLink to my problems. They acknowledge firmware update can resolve some compatibility issue with wifi (but thats catch-22 for most people as it requires connecting to a different router before it can be fixed and theres absolutely no mention of this potential issue anywhere). And, I was told they will change the database listing from Iptv Cisco to Cisco Iptv. And, I was asked more about the remote that cant be learned as if they are interested in addressing that. Will see what happens.... Finally, my ultimate goal is to use this with Alexa, and that does seem to work, but until I can get the STB remote functionality, its too limited to be useful.

Desde la app se pueden controlar todos los dispositivos IR con facilidad y es muy sencillo de configurar con infinidad de opciones. Sin embargo, la skill de Alexa para controlar es muy pobre. Solo permite prender y apagar la mayoría de dispositivos y un poco más con TV pero quedan muchas opciones que no funcionan con el asistente de voz