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Kim
> 24 hourI couldnt figure out how to connect it to my phone and set it up, not user friendly, no instructions, but once its set up it works well. You need a tech friendly friend to set it up.
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Michael Wynne
> 24 hourI bought a set of 8 of them a while ago and love them they work great and are super quick to use. This newest batch came and the box was all crushed and they were all over the place in the bag. Ill edit my review if theyre not working after testing. As for the first batch I only had occasional days where a routine in Google home would not trigger a switch to power on or off for our bearded dragons light. All in all great though and will most likely buy more.
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Mo
> 24 hourDOSENT WORK AS WELL AS I EXPECTED, SOMETIMES CANT GET THE SIGNAL TO WORK
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Naresh Berotte
> 24 hourThese might be the least complicated smart switches I have ever set up, and they work great. I bought them to control my indoor Christmas lighting, and they work amazing.
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tmdewane
> 24 hourThe available app does not work on the current version of Android OS. Luckily I had an old iPad and was able to connect to the plug using the HBN app on it. Buyer beware.
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Mally
> 24 hourI got really frustrated trying to set up these plugs. I intended to connect them to my Alexa, but the initial HBN app connection was so confusing that Im worried the Alexa set up will be just as painful. I was stuck on one of the first steps because it told me to turn the outlet on with the power button. Not sure why it says that because there is no power button!!! My husband had to step in and figured it out for me, and thank goodness for him. (Instead of a power button, you just hold down one of the front arrow buttons while its plugged in until it flashes blue. At that point, the app should detect the outlet and the setup is straightforward from there) Despite the headache, so far I really like these plugs. Believe it or not, but the painful setup wont deter me from buying more smart products made by HBN.
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Diane
> 24 hourWe liked this smart plug so much we purchased two of them. For now we use them for holiday decorations. We love that there are two plugs.
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Chelsea Nichole
> 24 hourTook 30 seconds to get it integrated and working. Super fast works awesome and I love it!!
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Mark P Ellis
> 24 hourIt takes a bit to understand how to connect it you have to download a special app before it will connect.
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Katherine Patten
> 24 hourI bought this so I could turn the recirculation pump on and off from upstairs. I have to agree with other reviewers...the set up can be a little frustrating. But anyone with decent tech skills can figure it out. It works well with the Alexa app or using voice commands with my Dot. Id say buy this plug if you dont mind a bit of a hassle during install. It was a good price and is working well.