iRobot Roomba 692 Robot Vacuum-Wi-Fi Connectivity, Personalized Cleaning Recommendations, Works with Alexa, Good for Pet Hair, Carpets, Hard Floors, Self-Charging, Roomba 692

As you can see from the pictures I have iRobots literally littering my house. When they work they are decent. When they dont you may as well toss them. Support is nearly non-existent. They put you through what I like to refer to as a support beatdown where they wear you down over the course of days at hours a time up to a point you dont care if it works or not. My wife and I are both Technical Architects each with 20-plus years in IT. I think we know how to add a device to wifi. When we tell them we have 4 different networks we have tried and have reset the vacuum 20 plus times and it wont connect and it has been connected how can it be a problem with our very well thought out and deployed system which has access points in every room, non-hybrid, but actually an access point for each band on separate VLANs with distinct SSIDs. Foolishness. Then when you get done with a 2 hour support call where they confirm everything you already told them then they ghost you for a week or more with no calls, emails or inkling that they even care about you as a customer. Did I mention I also have the mop? The lid broke on that in a week and wont latch down, so I have duct tape holding that together. Looks sweet for the 300 bucks I dropped. You think when you have a track record of investing thousands of dollars in a companys products they would have a minimal care in the world. Trust me iRobot does not care about its customers. They clain to have all the highest end cool features like the app quality and obstacle avoidance but does any of that make the least bit of difference if the machine wont add to the app you use to control it by? I bought a OKP vacuum on Amazon here since iRobot wont support their products for about 100 dollars and the thing was set up and working in 5 minutes and hasnt skipped a beat. Save yourself a complete nightmare and buy something that either works and doesnt require support or has support that actually cares.

The vacuum does a good job sweeping up small debris and pet hair. It is not programmable to clean only certain areas and probably isn’t the best in terms of finding it’s way around tight areas. It frequently traps itself in the dining room under the chairs - finds its way in, but can’t find its way out. Transfers wells between hardwood flooring and area rugs. Battery strength is good for about an hour and a half -sufficient for the main level of our home which is 2000 sq ft. I probably will move this one upstairs and purchase a model with mapping features for the main level as there are areas such as the dining and living rooms which do not need daily or every other day vacuuming. It definitely sold me on the benefit of having a Roomba as I was vacuuming the primary living areas daily to mitigate accumulation of pet hair. I still use a regular vacuum for deeper cleaning but this serves the purpose for which it was purchased.

I was replacing a much older one with a battery that finally gave out. I’m very excited about this new Roomba, I love it being connected to Wi-Fi. You just start it from the app wherever you might be instead of having to remember to reach down and hit the button to physically turn it on before you leave the house. This one has a lower profile, is much lighter and doesn’t slam into everything like my old one did. It did a great job cleaning my wood and tile floors as well as the low pile rugs. So far it hasn’t gotten caught on a few obstacles my old one would routinely get stuck on. Definitely an upgrade. I did have a bit of a headache getting it connected to the wifi using the app. After trying several attempts where it just kept searching for the Roomba but never found it I eventually did a factory reset holding the spot and home buttons which corrected the issue and then it connected without a problem. Be sure you are connecting to the 2.4 GHz band instead of the five with your phone doing the “easy” set up since you probably automatically connect to five on your phone. If you have a pet, a robot vacuum is a must, it makes it so easy to keep clean. The dustbin isn’t huge but that’s just the nature of the beast, be sure to dump it since you can’t do that remotely. Love my Roomba.

A 692 & am using it manually right now to test it. Were getting ready to replace water-damaged floors, tile, & carpet & are doing some of the prep work (including sanding) in the house - & Ive been vacuuming (Oreck) to try to keep up with the mess - thought I was doing a pretty good job. + We have a cat. This Roomba is unbelievable at keeping up with our projects! This morning, it went down from the carpet & 2 layers of particle board that had been cut out & found its way back up. Im trying to figure out a way to keep it from running over electrical cords & the mass of electronics cords that are behind 2 pcs of furniture that cant be moved, & are on legs so the cords are visible. Command hooks on the walls to hang them on?