Mini Smart Plugs and Smart Outlet Extender

I love gosund products I have a few other smart plugs and they are all great, but this one goes offline at least once a week and I have tried all the troubleshooting on their help page and the only thing that works is unplugging it and plugging it back in, which is annoying. Other than that it works great and was easy to set up. **UPDATE** It now goes offline at least twice a week which is incredibly annoying

It wont connect, i set my router to 2.4 as whats needed, spent 2 hours and its garbage and going back

I brought 3 and they were working great but now the app keeps saying poor network connection. I tried resetting them but nothing is working and my network connection is great.

I had some issues with my initial outlet but the customer service was awesome. They jumped in to fix it and even mailed a new one

Love it

Would have given 4 stars but have to bring back online every so often.

I just moved and am not sure I was able to keep my Manuel for the smart plugs which had a qr code. In the ghome app these particular model is not showing so you actually dont have full use of all the outlets. Ive tried to reset, Uninstall app see if there are updates. So im probably left with recycling them!! In the end it was a waist of money if I end up buying more. One thing it could help with is I have home internet and I also used it to turn off the ac when I lived in California!! Ive watched videos but have still been unable to get any connection for these to work again on my Samsung s22 ultra. If I end up keeping spectrum I would not buy this brand again since I cant even tell if I can get another manuel.

Easy to connect, but unfortunately every 7-14 days it goes offline and I have to unplug the whole thing and start over with the set up. Its frustrating, especially when youre relying on it for scheduled light etc.

Excente producto con el manejo los electrodomésticos que necesito prender y apagar en tiempos que necesito sin estar en la casa

Although it accepts power cords that require a three prong grounded connector, the actual strip is NOT using the outlets ground! WTF!? I reconfirmed on different outlets incase there was an issue at my outlet. The only way I found out was because I plugged in a tester to check to ensure the smart feature were working and the tester showed that it wasnt grounded! This is not safe... Im still keeping it because I got it on sale and its cheap, but super important not to utilize it for anything that does need a ground. Two stars because the smart feature work well.