Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

I’ve now had the Hero since July. I use mostly on hardwood floors but do have carpets in the bedrooms and area rugs throughout. I love the light that comes on automatically when the vacuum is in use. It comes with three speeds so you change with the touch of a button on the go. If you have a larger room or want to do multiple rooms at once without stopping, there is also a clip that will hold it in the on position until you return the clip to its original position. One thing that made me up front buy over the other vacuum options available were the accessories included. I love the wall hanger! Keeps the vacuum charged and nicely displayed and easy to remove quickly to pick up something you noticed on the fly. You can choose how to use. Whether on the floor, the furniture, the curtains, there are many possibilities for the Hero really throughout the entire home. It is important to clean the filters regularly as the user manual recommends. It also tells you how to do it. I did not do so and I experienced some loss of suction. After quickly realizing my issue, I put in the extra filter while washing and drying the other out completely. This did help bring that suction back so keep up on maintaining the cleanliness of the filters. During this time I did reach out to customer service and WOW! I have purchased thousands of items over the years and also have been in customer service in the past. I can tell you, Tineco goes above and beyond to ensure their customers know 1) you as a customer are valued and heard. 2) Tineco is there to assist you with anything from video directions because you’re more visual to answering questions that maybe aren’t asked by others. If you appreciate great value, great customer service and included accessories to clean your whole house and even your car, buy this vacuum. You won’t regret it!

Ever buy something and then realize you should have gotten it a long time ago? Well this vacuum Is one of those things. First off let me say that I’m old fashioned when it comes to cleaning and always thought that a broom and dustpan is all you need psshhttt was I wrong. When I unboxed this thing and let it charge overnight, I wasted no time in giving it a gauntlet of test. The LED lights in the front of the sweeper really lit up all the dust and crap I would never have been able to see with the naked eye, it gave me a real sense of my home being clean afterwards. The attachments all come in useful especially the duster attachment, I used that to clean my ceiling fan and walls and was surprised by how much dust was being captured. I got carried away and just started moving furniture and cleaning under and around to see how well the battery performs, it did not get the 50 minutes thats advertised, I got 37 mins of continuous usage w/o using max mode. Thank god I opted for the 2 battery version though I did not feel the need to use max mode cause all dust, dirt and hair was sucked up in one pass. Which brings me to other features I really like, the suction power and noise level. I get home late at night and thats when I do most of my cleaning thus the broom and dustpan as to not make a whole lotta noise. The noise level on this thing is not bad at all, not something that would interrupt my Next door neighbors and I have a real pain in the ass one that complains over every lil noise but has not even noticed the noise from this vacuum, though max mode is significantly higher but not necessary due to its amazing suction power in normal mode. Its a light vacuum, I read in the comments about some people complaining about its weight- like seriously how weak do you need to be in order to complain about this thing being heavy? At first its lightness worried me because I associate lightness with cheap quality but I was wrong. Everything seems to be durable despite its lightness. The clear see thru design is cool looking and its wall mount is neat and functional and is able to hold all the accessories sans the filter cleaner which is ok. I like how they include 2 filters, i found it pretty easy to clean the filter and the attachment to do so is nicely designed. Pros: light - 2 batteries - cool looking - great suction power - battery life - low noise level in regular mode - attachments - LED lights on sweeper - warranty Cons: As a man I found the handle to hold the vacuum during usage to be on the small side, I can snuggly fit three fingers on the handle whilst having my index finger extended along the side, not a big deal but would have been nice to grip it better. - the toggle switch that allows you to continuously run the vacuum w/o the need to have the trigger pressed down is a bit on the sensitive side and I was constantly turning off the vacuum by accident with my thumb, again cause the grip is on the smaller side. A tad annoying especially when you are in the zone cleaning. - does not stand upright, I tried and once its started to lean over, I caught it just in time. I do not want to test the ruggedness of the plastic Its made from, though I said before it seems sturdy, I doubt it can take a direct hit on a hard floor w/o cracking its casing. Overall very good vacuum and would recommend to everyone.

Use for quick cleaning when I dont want to drag out corded vac.Like the adjustable suction for lighter fabrics and rugs. Bought this to use on stairs .Is ok for that but not as well as I had hopedbut the carpet is that old 70s sculpted nylon carpet thats pretty worn .Is easier than using corded upright.. Wish it had a extendable wand to help us shortys reach high spots.would be handy to have another holder on rack to store the filter cleaning tool

Very impressed with this little guy. Enough battery to do my entire home (mostly hardwood) on level-2 power, with enough left to do 3 carpeted rooms on level-3 power. It gets a lot of pet hair out of carpet, far more than I expected it to - Ive tried several other ($100-range) battery vacs, and all of them have been weak garbage. Dyson rides on their name-brand, but I have zero qualms about purchasing this instead. Battery life has exceeded my expectations - I considered buying the 2-battery-pack version, but Im glad I didnt, as Ive never managed to go through an entire battery before finishing the house. I wouldnt necessarily use it as my only/primary vacuum - I keep a better brand plug-in model for heavier-duty cleaning. But for a quick run-through daily cleanup, this does a very respectable job on every surface. It even has decent suction on the extreme front and sides of the head, so getting up close to a wall doesnt leave a thin line of dust there; itll grab everything. The only surfaces it has trouble on are thick-pile/outdoor type carpet (like doormats with raised ridges), as it doesnt have *quite* enough suction to pull things out of the indents in those - it does rely somewhat on the roller/beater bar to grab things, and if the dirt is below the roller, its somewhat less effective. Again though, its still leagues beyond any $100-range portable vac, and Id absolutely recommend this to anyone who wants a Dyson but doesnt want to spend Dyson prices.

I also own a Dyson V8 that Ive had for several years but wanted a 2nd handheld and didnt want to pay the Dyson price so I began looking into knockoffs. This one was particularly well reviewed on 3rd party sites so I thought I would try it out. So far I have been impressed. It has gotten dust and dirt out of our rugs that I have already run the Dyson over. It also has an impressively long battery life. The filter cleaning attachment and spare filter that is included are a welcome addition as well. The main con I have noticed is emptying the unit is more difficult. To fully empty the vacuum you need to remove the filter as well, so it can be a two step process. The large floor attachment is perfectly functional, but not as smooth or as tight turning as the equivalent Dyson part. It does have LED lighting which made it easier to see pet hair on my wood floors. My Dyson does not have lighting on the floor attachment so this was an upgrade for me. Also switching out attachments on this unit takes more effort than it does with the Dyson. I had purchased this as a back up or secondary unit, but after a few weeks using it Im considering making it the primary unit and moving the Dyson to back up.

Not for someone that vacuums everyday or multiple times a week. This is my second one of these vacuums in a 3 year time frame. I really thought I loved it…. The first one, I had issues with the connecting areas of the piece wearing out, and the vacuum would randomly lose its suction power. thought it may have been me and the way handled it using it everyday. The second one I was very careful with my use and cleaned/replaced filters when needed and regularly cleaned it as well. Now a part of the bottom of the vacuum (felt type piece that slightly lifts vacuum up to be able to suction the larger area) has been worn down and make it useless for tile/hard wood/vinyl floors (It’s fine on carpets). It doesn’t pick up anything bigger than dust, it just pushes it along until I physically lift up the vacuum and put it on top of it. It makes a scratching sound on the floor (and shows scratches on the plastic of the vacuum) I do not want to take a closer look at my floors. I no longer can use this 2nd vacuum.

When I first used the vac I was impressed but now I am not happy with this vacuum. It doesn’t have the suction that I would like. I picks up dust prefectly but anything with weight such as peanuts, little pebbles, little pieces cardboard etc. have to keep going over the the items several times to pick up and it sometimes it spit out the items you just picked up from the floor brush. The on /off switch is placed to close to handle snd I’m always hitting it by mistake so then the vac shuts off. That’s a real annoying problem when you are vacuuming. I have wool rugs that shed when vacuuming and the the debris gets stuck around the bagless canister and I have to open up, dump out the debris frequently even though the canister isn’t filled up. So what I’m saying I would not recommend this vac and I thought I did my research when buying thoroughly but it doesn’t meet my standards of quality. Update: July 2022 I have had this vac since March 2022 snd would like to say I didn’t realize there was a button that increases the suction power which has improved the working performance of this product. Even on high it may not pick up everything but it’s better than the low or medium speeds but the handle gets warm from the battery working at high speed.

In a good way, but not what you are thinking. My Dyson DC44 and DC35 have been slowly failing over the past few months to the point where I decided that I needed to replace them. I initially considered the Dyson V11 (too expensive) and the older Dyson V7 mainly because I still have a couple of working Dyson DC31s and hoped to reuse various accessory attachments, batteries and chargers. On Amazon there were a number of other cordless vacuums from companies I never heard of around the same price as the Dyson V7 but Tineco seemed like a more established company. I figured that I can buy a new current model Tineco A11 Hero+ (which includes various attachments and a second battery) for around the same price as an older model refurbished Dyson. I received the first Tineco A11 Hero+ on 21 November 2019 and after initial tests decided to buy a second one on 27 November 2019. The vacuum performance is significantly better that my Dysons in that it sucks up more fine particles/dust. Although the floor attachment bristles dont seem any stiffer than the Dysons, it seems to vacuum up more carpet fibers. Im not sure if it picks up more hair than the Dysons (maybe more of it is collected within the chamber as opposed to being wrapped around the floor attachment roller. I use the MAX setting since I see no reason not to as the two batteries are sufficient to vacuum everything that needs to be cleaned. Using the the mini power brush on the sofa cushions I was able to extract an amazing amount of fine dust, most of which covered the pre filter. I dont remember using the Dyson mini power brush on the sofa in the past but I have never seen the same amount of fine dust particles on the Dyson either. The Tineco batteries dont seem to last as long as the Dyson batteries which may be due to the higher suction power and possibly faster floor attachment rotation but since it comes with two batteries that are easily changed, this isnt a problem. I always ran the Dysons at Max power too and a single battery always lasted for the cleaning session. I have replaced the Dyson batteries in the past with higher amperage compatible batteries but I never needed to swap batteries while cleaning. I did not see any Tineco compatible batteries on Amazon other than the ones sold by Tineco. It would have been nice if the Hero came with the higher capacity Master battery. The only Tineco downside, for me, is that you must use the wall mount holder to charge the batteries. With the Dysons, the charger plugs into the vacuum which makes it convenient to take the vacuum and charger on road trips. I dont plan on taking the Tineco wall mount and charger on a road trip due to the large size/bulk. The Tineco has more filters (mesh filter, pre-filter, and HEPA exhaust filter) compared to my Dysons (1 exhaust filter) so it takes more time to clean the Tineco compared to the Dysons. For the Dyson, I would empty the dustbin over a waste basket and use a shop vac to clean the dustbin and lid. Next, I would detach the dustbin and vacuum the dustbin and the motor unit intake area. Next, I would open the rear and then vacuum the other side of the unit and the exhaust filter. Sometimes I would remove the exhaust filter and vacuum the other side of the filter and the motor area if it looks dirty. For the Tineco, I would remove the pre-filter over a waste basket and vacuum it rather than using the cleaning tool that comes with it. This is the messiest part due to the fine particles caked around the pre-filter. Next, I would empty the dustbin over the waste basket and vacuum the lid and chamber before removing the plastic/metal mesh filter and vacuuming that part. I also detach the dustbin from the motor unit and vacuum it and the motor housing before putting everything back together. Lastly, I remove the HEPA filter and vacuum it although it seems like nothing gets past the intake filters (mesh filter and pre-filter). The Tineco Multi-tasker Power Brush is easier to clean compared to the Dyson power brushes. Its not clear if this is because more hair gets sucked into the dustbin rather than wrapped around the roller or if it doesnt pick up hair as well as the Dyson. For the Dysons I use a curved utility knife (similar to a carpet knife) to cut the hairs wrapped around the floor attachment rollers and then pull off any remaining hairs/fibers caught within the roller bristles. The Tineco comes with a tool cut the hairs but Im used to using the utility knife and will continue to use it. The Tineco floor tool has LEDs which the Dyson lacks. Although the Dyson DC35 and DC44 are not totally unusable, I am glad I bought the Tineco A11 Hero+ because they perform a much better job of cleaning. It didnt make sense to buy a pair of older Dyson V7 nor Tineco A10 and I couldnt justify the cost of buying a pair of Dyson V11s or Tineco Pure ONE S12s. It also didnt make sense to buy a lesser known vacuum from other companies that not as well established. I bought the second Tineco when the price dropped around Black Friday and it seems like the price dropped again (not permanently as most of the drop is due to limited time coupons). I did have a problem with the first Tineco A11 where something was rattling around the inside of the pre-filter but this was quickly replaced by the seller after I contacted them. It would be nice if higher capacity batteries were available along with a small stand-alone charger.

This was bought primarily for daily dog hair on hardwood and area rug. We have a Siberian Husky with white, very fine hair that sheds constantly. The vacuum did a great job removing the hair from the hardwood and the low pile rug, as well as with other floor debris. We used it set on low and medium speed to save battery. High speed really sucked the brush head down on the rug and we did not see the need for this speed to get any better pickup ability. This vacuum also replaces using daily Swiffer pads The motor head is a little heavy but using the speed lock improves comfort. Noise on low and medium is quite acceptable. The dust bin fills up quite quickly with dog hair but this did not inhibit dirt pickup - probably due to the hair allowing air to flow past (extra filter). The main floor is about 1200 sq ft and we were able to complete both hardwood and rug on one charge and one dust bin. The plastic dust bin has electrostatic cling so dust adheres to it and I found using my compressor to blow out the bin quite effective - of course not everyone will have this option - the manual says use cold water then allow to dry after each use. We have central vac but see using this easy access vacuum will reduce the need for the central vac to be used as often. We like the detachable wand to be able to do stairs with just the head unit. Lots of attachments for most jobs, but not all the accessories delivered store on the wall mount. The small upholstery brush head and pre-filter cleaner will have to be stored somewhere else. The vacuum uses consumables - where the money is. Pre-filter is suggested to be replaced every 3 months and HEPA filter every year. Extra battery is quite expensive and I could not find any aftermarket clones. Overall four star rating is just because this is new with no long term use experience. Update 12/21: I have just finished installing the wall hanger. What is really a stupid design is that there is no way to hang both power brushes together. If you hang one from the rear mount then it prevents the power head from charging. If you hang one from the power head then the connector pushes out and the charge pins dont contact the charger. It would be perfect if you could hang the power head, tube, and power brush together and still have the battery charge. Ill leave the rating at 4 stars. Update 6/2022: I still like this vacuum. Still able to do 1200 square feet hardwood with two large area rugs on one charge. Middle speed for hardwood, low speed for rugs. You still need to move somewhat speedily to avoid running out of power. Washing the brush rollers and pre-filter is easy. Update 11/05/22: The clip on the motor head that hooks into the dust bin to secure it broke. We use this vacuum every day and it appears the design is weak. The clip should be solid but it is molded into three wings - which makes it a weak link. I found that pulling the head back as you unclip it reduces the bending force on the clip. I will fill that clip with crazy glue on the new unit to reinforce it. Good news is Tineco is replacing the main head unit under warranty. Good service from them with no hassle. Update 4/8/2023: Ive been using the vacuum every day for about a year for dog hair. Another weakness has shown up. A crack developed in the dustbin hook that clips into the main motor body and holds the dustbin to the motor housing. The crack allowed movement in the connection and the dustbin would fall off during vacuuming. These plastic parts are too brittle and do not stand up to repeated stress. Tineco again has stepped up and honored the 2 year warranty and is shipping a new dustbin. The 2 year warranty is necessary to catch these poor design features. Im hoping Tineco will beef of these weak areas.

Overall, I like this vacuum. My issue isn’t with the particular product as much as it is with cordless vacuums in general. They are overrated 100%. It is extremely convenient to have a cordless vacuum, especially with young children. I am happy to vacuum with this cordless guy instead of sweeping or using my big dirt devil and hold the cord or replug it every 10 feet. However, I was expecting a super powerful suction and this just doesn’t have it. It sucks pretty powerful, but I was expecting like, shop vac type suction. The battery life is very short lived on the highest level. Its something like 45 mins on lowest level, 20 mins on middle level and like 12 mins on highest level lol. If I wanted to vacuum my whole first floor on the highest suction, I’d have to charge the vacuum for several hours before I can vacuum the 2nd floor. This is the case for all cordless vacuums, even the $700 dysons. I am happy I bought a cordless vacuum, but I’m kind of wishing I didn’t spend $400 on it. I would have rather spent like $200 because it would have probably worked the same.