EyezOn Envisalink EVL-4EZR IP Security Interface Module for DSC and Honeywell (Ademco) Security Systems, Compatible with Alexa

Perfect

Functional module, but the customer support is rude, condescending, and utterly unhelpful. The promised Envisalerts feature was nonfunctional for a day or two after installing. I inquired with their customer service for support, but they only responded with one sentence answers like read the FAQ and check your spam folder. Pathetic troubleshooting and customer relations skills. Unacceptable. After a few days, the email alerts started magically working... but no valid excuse/explanation from the company. One of the main reasons I bought this module was to monitor zone activity via email alerts. Well, they crudely limit this feature by only allowing you to monitor a single zone. What is this, the 1990s? Complaining about excessive traffic on your servers is a lame excuse this day in age. Overall, this looks product looks like a C-rate hobbyist figured out how to emulate a control panel and wrapped a half-baked buggy service around the product. I wouldnt be surprised if that back end was powered by something silly like WordPress.

Cost efficient, right for the job, right on the price!

This device works great and as advertised. It allowed me to discontinue my monitoring service and save $250 per year. In addition I plan to remove my VOIP phone line and save another $180 per year. I needed some help with the initial programming which was somewhat challenging. Tech support was extremely helpful. Definitely worth the effort.

Support to help resolve a setup issue was fantastic

This replaces the Safe by Hub6 module I was using previously, until Hub6 went under in December. In this review, Ill also contrast the Envisalink to the Hub6, which I had running previously for just over two years and may hopefully be helpful for someone else doing a similar replacement. This was installed in my Vista 20P panel. In comparison to the Hub6, the Hub6 was more refined and more user friendly, with a plastic case and RJ11 (phone jack) connector. With the Envisalink, its a PC board with no case, wires need to be connected to the board individually by screwing. Its probably more intimidating for the typical DIYer, but reality is youre not paying for the extras that are more cosmetic. The first part of the setup requires creating an account and inputting the type of system you have so that the appropriate firmware can be downloaded. The process was straight forward enough, though a process that wasnt needed with my Hub6, mainly because you chose either the DSC or the Vista version at time of purchase, so you receive the product with the correct firmware already installed. To install, the first thing I had to do was power down my Vista panel which required unplugging from wall and also removing one of the backup battery leads. The wiring to the panel was the same as the Hub6, in fact, I just took the existing Hub6 wiring I had in place, cut off the RJ11 connector and stripped the wires to connect to the Envisalink board. Similarly I plugged in the cat5 jack I was using on the Hub6. After reconnecting the power, gave it about 10 minutes to download the firmware and it was up and running, well not quite. If I had a DSC panel, I would have been good to go, but with the Vista panel, I had find the programming instructions. I dont recall having to deal with programming with the Hub6, but maybe its just that I cant remember. Finding the instructions on the Eyezon website was a little more complicated. There were a number of links and at first, instructions were a little confusing. It wasnt until I logged in and looked at my device that I saw the error messages along with a link for programming. Once I clicked on that link, the instructions were very clear and easy to follow and it only took a few minutes to update the programming. With that said, if youve never programmed your Vista panel before, you will likely find it confusing and a little intimidating. Its not hard, just need to re-read your programming manual or search for a how to video online. It would have been helpful if the instructions gave a quick primer on programming. Im not going to post the required programming steps as others have already done so. However, the one thing Ill add, which is not in the instructions, is that youll need to reset the clock on your Vista panel since it was fully powered down for the installation. To get to your clock, input your [Master or Installer code] followed by #63. You should then see the time and date and hitting the * button allows you to cycle through the numbers to change them. The one thats not intuitive is AM and PM, which is 2 for AM and 1 for PM. Now with your panel and Envisalink up and running, youll need to login again to specify your time zone, name your zones and set up email notifications. You can also download the app from Eyezon for iOS or Android for use on your mobile device. With that said, the app is fairly rudimentary and the look and feel seems outdated, even when compared to the Hub6 app. There is also an Amazon Alexa skill that will allow you to set your alarm verbally, but not much more. Ive been reading that there are other options for creating a better experience in controlling your device through 3rd party apps and through the creation of a Home Assistant server, which is something Ill look into next. Bottom line, it works as advertised, but main thing is that the app really needs to be improved.

Great for being able to remotely monitor your alarm in case of an activiation.

Solid product. I bought this to make use of my ancient (15-year-old) security system, which is fully wired into my house but hasnt been of much use I also wanted to do the monitoring myself as Im not keen on paying monthly monitoring fees, nor do I have much faith in monitoring services anyway. I just want my system to warn me at night if someone is breaking in, Ive got a cell phone so Ill call the cops myself if need be. Also wanted to be able to access the system with my computer or phone, which brings us to the Eyez-On guys. I swapped out the old control system for a new DSC one (which was pretty easy), then wired in this module (which was very easy). I will say the instructions, particularly for programming the new DSC system, might as well been written in cuneiform, but thank god for youtube videos. Got it all set up and its running great. Id love to give this 5 stars but the truth is that, in order to use this, I have to go through the Eyez-On website. This isnt quite the same as having a slick app on my iphone (similar to, say, the one that works with my Nest thermostat) but it works pretty well, once you figure out the not-completely-slick Eyez-On website. Once again, thank god for youtube videos. It is pretty nice to have my alarm system working again, and the unit itself has worked flawlessly, as has the website, once I got it set up. So a qualified very good, make a nice standalone app and Ill tack on the other star.

very good if you can follow directions and reprogram your alarm system. Works flawlessly. you just need to know about alarms and their electrical circuits.

It failed to auto-negotiate the network communications. I had to program the switch port down to 10/full and no flow control. Otherwise, it does communicate and report via Eyez-On and is a useful product. I would buy this again, despite the network issues.