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Laverne Gibson
> 3 dayGreat concept. We needed this when we went away on vacation to switch light on/off. You can control the switch on off anywhere far away from home. Make sure your router is close by, because we needed to use a router extension to pick up the wifi, otherwise it worked as mentioned.
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mcbobhall
Greater than one weekI needed a smart plug that would work when there was no Internet. I needed a plug that would allow me to power-cycle some Internet gear (such as a modem or a switch) located in a crawlspace. Very likely, the reason I would need to power-cycle some Internet gear would be because that very gear was not working, i.e., no WiFi and no way to control your typical WiFi-only smart plug. Doh. So, this Cync plug automatically switches over to Bluetooth when there is no Internet connection. You dont have to do anything. I can easily switch the plug off and on via Bluetooth using the Cync app on my phone.
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Cande Jernigan
Greater than one weekThe setup was easier than the Amazon smart plug. All we did was plug it in to the outlet and the Alexa app picked it up. Works great......no issues.
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Jondan Smith
> 3 dayEasy setup and Alexa integration. App works well and is easy to set routines. Will buy more when the price is right.
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CA_shopper
Greater than one weekOnce set up, the plug works very well. However, it is a bit glitchy to install on Google Home. Unlike whats advertised, you are wise to first install it on the GE Cync app, then port it over to Google Home. Installing directly from Google Home results in glitches AND error messages. Worth it overall once its up and running and I plan to buy many more!
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Hanks Dad
> 3 dayThe plug is fine once its installed and connected to wi fi. The connection process is easy but it does not work. You have to repeat the process dozens of times I even had to take a break and go back to it.
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Leigh D
06-04-2025This device seemed like such a wonderful thing, however when it disconnected itself from the Cync app and refused to work or re-install, I permanently unplugged it and put in a manual switch and a timer instead. Im tired of things that are made by U.S. companies but are actually made in china. Im also tired of apps that reset themselves (the GE Cync app) whenever youre not connecting to the hub. We like our privacy and do NOT trust anything thats bluetooth connected. We gave it a try and it sucks. Installing this product is a nightmare created in futility. It can have a complete line-of-sight of the device(s) its connecting to and still wont connect. The technical support stinks because it makes you go through all of the troubleshooting steps again, even if you went through them on your own. It assumes customers are idiots. All things that connect to the Echo dot or other Amazon Echo based product should be able to direct connect to the hub without having to create a separate account on a foreign app. When Alexa is able to detect products at the push of a button like its supposed to do, then, maybe, Ill be on board.
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Timothy
> 3 dayNot quite as easy to install as the Amazon branded plug, but pretty darn easily with the GE app. Only a few extra steps. If you are looking for a more economical plug that is relatively easy to connect to Alexa, this is a good one. Using the advice of Amazon technical support, always get a plug made by the same company as the app as opposed to needing a third-party app.
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David
> 3 dayThese work without installing another app on my phone, Alexa can discover and setup the plug automatically, and after setup, they can be controlled the moment you plug them in. Everything by GE Cync works exceptionally well, they are more reliable than the Amazon brand plugs I own! I highly recommend GE Cync products for you Alexa device.
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Austin H
> 3 dayCool little gadget! I could figure out why my C by GE lights were not working. I bought this and now they work! It has a built In home hub, so you don’t have to buy a separate one! Plus I can turn off my living room lights with a touch of a button or by telling Alexa!