This product is a security camera but you cannot secure your cameras because you have to reset them at the cameras constantly. Then after you do that they may or may not work. each camera gets its own IP but the NVR does not really do that well at assigning them and when it restarts they are all reset and half of them wont work causing the need to climb back into the attic to reset each camera. My suggestion is to get a much less extensive system or a better system this one is not well laid out and there for does not work as well as the cheaper systems I use at other locations.

Replaced q see since they went under and already had cat6e run through house. Picture quality is great. Sound too. Day and night. App works good for remote access. Havent had a need for alerts yet..hope I never do either but I am confident with everything else this system does.

Camera quality is great, easy to adjust, and the dvr is very user friendly.

I am on the third Reolink dvr under warranty and it just died. It seems the HDMI output keeps failing. I will not send this unit back for warranty after jumping through many hoops, Reolink support having me troubleshoot their defective product for them before they will cover the warranty. And by the way to send the DVR back to them costs $25.00 to ship USPS. They did offer to split the cost of a return once though. They also sent me a warranty camera, which they used as leverage to get me to pay the cost of returning the bad dvr. I am now shopping for a more reliable system with support in this country and on our time of day. you see when it is day here it is night in Riolink land and every communication takes twice as long. Good luck to you if you buy a Riolink system.

I am very happy with this system and look into things to the nth degree before I buy them. I expect it to be easy and operate without issues when purchasing something in this range and this system has delivered all I was looking for and more. In short, there is nothing i dont like about this setup and it has worked flawlessly. Pros: 1. very clear, crisp images, great zoom, great night vision 2. easy setup with home network, viewable whether your phone is on your home network or out of the house 3. intuitive interface whether logging into the NVR directly, the phone app or the computer app 4. comes with everything you need including very nice weatherproof connections for the cameras. 5. All storage onsite - no cloud fees and no issues recording and saving data if internet goes out 6. Very easy to record clips and save to phone or computer. 7. Easily expandable for more cameras or larger/additional hard drive 8. Power over Ethernet makes for a simple install Observations (not really cons, but not pros): 1. With 8 cameras recording, the hard drive fills up within 2-3 weeks depending on settings. If you would like a longer period backup, it is easily upgradeable by adding an additional hard drive. 2. Make sure you attach all cameras to the NVR and set it up prior to mounting them, much easier not running from camera to camera if theres an issue. 3. Adding a camera and advanced diagnostics seem to be only available when logging directly into the NVR and not over the apps. I have the NVR Located in a place that is difficult to get to, so i had to run an hdmi cable through the attic to a tv in another room and use a wireless mouse that has a good range on it to access the NVR directly. Its annoying, but the rest of the system functionality and quality makes it very much worth it. 4. Tech support is purely through email. I had an issue with connectivity and the cameras dropping out initially. (make sure you update the firmware when you install it, I didnt at first and that was the problem) The tech support responded within an hour with the exact solution to my poorly described problem. They were great. Cons: 1. Motion detection is based on movement for these specific cameras. You really have to fine tune the sensitivity and area of detection for each camera to get a result that does not send a motion alert every few minutes. Reolink has smart cameras that can identify cars and people that work great at avoiding false alarms due to the wind blowing a branch across the cameras view, so when adding cameras look into them as well. If you have read this far, I hope this has been helpful. I would definitely recommend this and after a year I am very happy with the purchase.

I tried three different camera systems and returned them because they were either not 4k as advertised or only one camera out of a 16 camera system displayed a true 4k image. After being met with such disappointment, I was very skeptical about purchasing the Reolink 4k system but I thought I would just take another chance. Im glad that I did. After connecting the first two cameras, I was completely satisfied;finally I found a camera system that showed an excellent quality image along with audio. I gave this system a 5 star . The night vision is also excellent. The only dislike that I have is the fact that all of the cameras cannot be played back at the same time in 4k mode however, I have gotten used to that and would absolutely recommend this system to anyone. The only other thing that I would wish for is that this system was able to be operated with a remote instead of a mouse. I cannot comment on tech support since this system was so easy to install. After running the wires, the system is just as described, plug and play.

Replacing old system, cable runs hardest part. Once cable runs completed plug in cameras then into NVR and presto, great pictures. Software reminds me of DOS but that said easy to navigate and set up. Night vision looks good.

I have had a bunch of different systems. this is the first one that has been relatively easy and pretty much does everything i want. this just seems to be an area of tech that has taken a while to catch up . often times the apps or the interface is terrible. in this case id give the interfaces a 4.5 and the hardware a 4.7 customer support has been very responsive thru email and i have been able to work thru almost all the minor issues.

very easy to install and works great

Had this system installed for almost two years. All was well until the latest software update. Now several things are messed up. When I open the program to see the cameras on the PC, pixels fade out of three of our cameras. The Playback feature is rendered worthless as there is no way to speed up the video. Before this latest update, I could advance the playback speed to 16X. Now its stuck at 1X. There is no option to go any faster. I have contacted customer support and still no answer. I want the software I have before this stupid update. I DETEST the changes that have been made. In an attempt to improve the software is clunky and now its not even working properly.