Night vision is great

Still working on the installation, will update when completed with a full review

Reolink is ok at first. The cameras dont last outside. After the first rain, their outdoor cameras had water get in behind the lenses. They were constantly foggy due to that. ARLO cameras are far better quality, they have a better reach, better picture quality, better app. Just all around better than reolink!!

The quality seemed ok, I really wanted ptz cameras so I returned it and ordered a different system

I really love this system. I use it for security for my garage . The features are really easy to use. The app is very user friendly, I can see everything right from my phone, tablet or pc. I would recommend and I intend to buy another in the future for my home

tried to call there tech suport to ask them a question about using an expander and the tech person didnt have a clue,, then wanted access to my computer to scan it !! Scammers!!!!!! still havent found a good number to talk to anyone

I must rewrite my review of this cameras after using them for about 2 week or so. Night quality is bad to the point that they are useless if you do not have outside light source. The issue is frame rates, its only 25 compare to many companies using 30 or even as high as 60. I also notice there is 3-5 sec delay but that cant be avoided and does happen with other cameras as well so i am okay with it in this category of cameras. Do not expect to read plates at night, even during the day its hard. Despite what this company claims, other cameras are able to read plates so reflecting material on plate is not the reason why this camera cant read it. Bottom line is, you buying this product directly from manufacture because that is the only way they can make money on it. The parts is not high quality unfortunately. Maybe some day they can make a better product but at this time i cant recommend it. Lastly this company decided not to include ability to adjust iframe which means blue iris software is not fully compatible with it.

Easy setup, very good camera resolution!

[Revised Review] Wanted to provided and update. Reolink support connected me via email to address the concerns with the overall quality of the unit. First, I want to say I am pleasantly surprised with their wiliness to work to quickly resolved the update issues with the second unit I received. Specifically; o) overall lock and feel of the software is greatly improved over the old version. Setup is improved, the snappiness of the software is noticeably better, and over all software is significantly better quality [bonus points] o) Upgrade issues: According to support, the tech I worked, the versioning information provide was not clear. The new tech help sort it out and they were able to provide me with an update to fix the issue. o) The fix also provide HTML5 support (replacement of flash)! (bonus points) o) Black screen on web preview - seems to be a Flash compatibility - fixed as new version supports HTML5 o) No clear mode support for web access due to browser cannot support H.265. All in all, while the process has not been smooth the fact that Reolink stepped up, and supported their product goes a LONG way. So be sure to update the firmware when new version is generally available!!!! [Original Review] I did my research and ended up with the RLN16-410 as it has the 8MP cameras. Reviews looked better than average, so I ordered one. 1) First unit constantly rebooted over and over and over and... Reached out to Amazon support, we tried all the steps but no luck. They suggested I contact the Reolink support. So I did, and after a days of no where, I just decided to just exchange it. No so fast... I ended up having to return it because, apparently, when you send email asking for tech support, they (Amazon) block you from and exchange. OK so I returned it (and STILL waiting for a refund) 2) Second unit arrived – good news is, it does not have the reboot issue, but will not take and upgrade PAK file. Reolink support said the latest software for the RLN16-410 was not compatible with my hardware version. This might not be such a big deal except: o) The device uses Flash Player which Adobe dropping Dec 31st and Windows has disabled by default o) While the screen on the monitor show the camera fine, using the network show a black screen. Its likely a flash issue, but as noted Adobe has dropped support o) Reolink support says a new update for the version of the RLN16-410 is planned, but they did not provide a date other than this year 3) The overall quality of the software poor ( Cancle should be spelled Cancel), portal is clunky and feels like it was developed in 1990. Even simple things like Setup and upgrade as been an extremally painful experience. Which is a shame as the video quality is nice and clear. Honestly you seem to have a great looking product, and nice features, but the QC process is severely lacking based on my (limited) experience. So to sum it up - hoping the future software update improves the usability. If it does, I will update my review. [It does, review updated to reflect this]

The unit produces pretty significant noise. Around 60 decibels. Contacted support. Was told that 70 decibels was normal. That’s city traffic noise. Update: bought a self-claimed quiet fan. But it turned out that the original fan is actually quieter. Found that significant amount of noise was generated by the air passing the fan grill. Removed the grill and reduced the noise by about 10 decibels. That’s a lot. Consider that every two decibels double the amount of sound energy. Obviously this is not an ideal solution if you have some moving objects close by that may obstetrics the fan blades.