Wyze Plug, 2.4GHz WiFi Smart Plug, Compatible with Alexa, Google Assistant, IFTTT, No Hub Required, Four-Pack, White

We love Wyze products and have a few of them we use everyday. These plugs are easy to setup and work really well with Amazon Alexa.

Previously using T-Mobile and an M9 hotspot. These plugs worked fine. Upgraded to the inseego M2000 5G hotspot, Wyze cameras work fine, plugs no longer. Working with Wyze support about the problem tried all the troubleshooting still no luck getting them to work. Wyze provided me with new ones same result they still wouldnt work. I submitted my test and photographs to Wyze hopefully they can find a firmware fix. UPDATE: 4/17/22 Im not sure why but I got the plugs to work. After they set in a box for a month I thought well Ill try again. This time I tried holding the side button in position prior to plugging it into the socket and it acted like it was brand new and worked. Could be Wxye app update did something? Happy now.

Easy to setup and use, but God help you if you need customer support. I was double charged (~$100) for annual monitoring, and after numerous exchanges (each time with a different person), the best answer I could get was an offer of a $20 gift card to their online store to buy more of their stuff… I had to dispute the charges with my cc company.

I love how I can control this from my app while at work! I leave my tiny dog home alone super early when it’s still dark, and I was sick of paying to leave my lights on all day. This works great so I can shut it off after a little while I’m at work. Alexa works great with it at home too!

Took forever to install. Even with online chat help. I replaced my router and had to reinstall. It didnt work. Chatted for help and after lots of botched tries she told me to push the button on the side of the plug. What a waste of time.

Work great, does what it says. I use this for my wyze cam v3 which from time to time freezes and needs power cycling. So I just remotely turn the wyze plug off and then on rather than unplugging the camera.

The 2 I received work nicely. Simple to set up.

Ive been using Wyze home automation products for a couple of years now. I wanted to keep all the devices within the same product brand and Wyze is reasonably good quality with reasonable prices. A couple of weeks ago, one of my Wyze plugs failed, so I ordered 4 new ones and of the 4 only 1 was able to successfully update the firmware. When the firmware update fails, the plug doesnt work. Ive tried every plug at least 10 times, tried reconfiguring my network, contacted support. Nothing worked. Theyre obviously just defective. Apparently Wyze has some defective product on the market right now and until they fix it, I strongly recommend against purchasing Wyze. In addition, Wyze needs a few products added to their product line. In particular, they need a double wall light switch and wall light switches that dont require a neutral wire. It would also be nice if they would make a bulb camera.

UPDATE: Connectivity has improved since I switched my 2.4ghz channel to one with less users on it. Doesnt disconnect as much but reconnecting is still an issue. Changed from using Rules to Schedules on each plug. That along with not having them switch on and off at the same time has improved the connectivity in addition to the 2.4ghz channel switch. Now another interesting problem. I have a ghost rule on one of my plugs. I had deleted all the rules, checked all plugs and phones that were connected and still have an old rule on one plug that turns it on. Have tried everything to delete it but to no avail. Ended up putting in a new rule to turn it off immediately. Noticed this is a problem on web forums with Wyze but have not seen any solution. ORIGINAL REVIEW: Purchased 3 of these four months ago. Couldnt get one of them to pair so I contacted Wyze and they replaced it immediately, kudos to customer service. Having said that, I have the three outlets installed within 10 feet of my router, one with adjustable antennas. Two of them obstructed by a piece of furniture, so obstructed line of sight from the router to the plug. Originally, I had no problems with them but in the last two months both drop my WiFi signal at least once per week. I switched one out with another new one, but the same thing keeps happening. Unfortunately, the only way to reboot them is to unplug and plug back in. All of them have the firmware updated but only the one right by my router has consistently stayed connected. As a point of reference, I have a smart TV, Roku stick and Firestick in three other rooms with walls between them and my router and they never drop my WiFi signal. So its either go back to my tried and true mechanical timer, and switch lights off and on, or find another brand thats more reliable.

The Wyze software sucks. Every time I set up a new plug the firmware needs to be updated before it can be used and I would have to do the update process many times before it stops failing to update. The whole process was very frustrating. I integrate it with google home and the integration process sucks too. Logging into wyze through the google home app, it would not recognize my password and I have to reset it. Once synced, it usually works fine but once in a long while, it will become not accessible through google home and need to be resynced with Wyze account again and usually it wont recognize my Wyze password again and I have to reset it. I only use a few smart plugs and lights. I wonder if it is really worth the trouble to set up a real smart home considering the hassle I went though with just these.