ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Works great for digitizing your old video!

Hardware is working. Documentation is barely adequate

This device would not work properly. The sound would not synchronize with the picture. I contacted customer service several times and they tried to fix it. They sent me a different device. That 1 did not work either. They sent me an email with a return label. That email stated please return the product and we will start your refund once its in the mail. The package was delivered a few days ago and they will not answer my emails. Fortunately Amazon took care of the problem as usual.

What a terrific way to convert and share memories with todays technology. I am able to eliminate all those bulky VHS tapes (and I have A LOT) and burn those memories onto just a few thin DVDs. I had never looked into this ability before and was surprised by how many choices there are. There are more expensive versions, but I opted for this product. It arrived within 2 days as promised and contained EVERYTHING I needed (except the VCR, of course). Easy plug & play installation. I was set up within minutes. Everything was perfect except I could not record any audio. After spending an evening trying everything, including a fresh install, I sent an email to the company. Within 1 hour, the owner contacted me back to assist with tech support. Crazy right? The owner! Keith was very patient and helpful and was able to assist me with my issue. Talk about customer service! So yeah, I selected the right product at the right price. And by the way, you can also convert ANY old VHS movie you bought years ago (although it probably is considered piracy and so, you didn’t hear it from me.) The software basically turns into a TV and so, whatever you play on the VCR, the software records and you own it. So, if the technology involved in converting your VHS tapes intimates you, this is the product to purchase. You have full support only moments away!

I had a minor issue with ghost images of converted video and audio quality. The tech team responded to my inquiry within the same day. They also resolved my issues after few email exchanges. I highly recommend this software. Price matched quality.

I normally never give a negative review of anything I buy from Amazon, this is an exception. The program would not install and work on a Alienware computer with Windows 7. Their tech support (if you want to call it that) said my computer was too over powered for their program to work. Never heard that excuse before. I was due for a new laptop so bought one with Windows 10. I was able to get the program working on that, but the picture and sound was terrible!!. I installed a SSD in the computer and could do a DVD that was watchable, but still not good. I come to that conclusion by plugging the VCR right into a TV, played it that way and compared the two. Now to the next problem. The DVDs I make wont play on a newer DVD/Blu-ray player, only the older straight DVD player. I find it very strange that you can only get tech support by email?, but I emailed them with that problem. Same old song and dance, they said record at a slower speed, tried that and the picture and sound is terrible so I am giving up on this program and buying something that works and at least has a phone number a person can call for support. If you have a Overpowered Computer and a Blu-ray player, stay clear of this program, its just a waste of time and money.

The USB device seems to be pretty good, but the VHS2DVD Wizard software leaves a lot to be desired and is very buggy. On one of my computers, the preview screen was very small and was truncated on one side so that I could not see the entire picture that was being displayed by the video tape player. I contacted support for the product and they promptly replied that I should lower my screen resolution and possibly move the application window to the far left of my screen. Changing the resolution had no effect but moving the window to the left did cause the entire video to be displayed although still very small. Both the editor and the dvd burner parts of the software and constantly hanging up when certain things are done. The software also cutoff the first 15 to 20 minutes of my capture for no apparent reason. Was able to use the USB device with other capture software that I have in order to transfer my VHS tapes to DVD. Would really not recommend this product to anyone.

The process to get set up is easy, but there are too many issues with recording. The colors have issue and come out almost grayscale, even though I can connect the same camcorder to a TV and get full color. If I record longer than 30 minutes, the audio tends to get weird. The audio will either slow down dramatically, or it is a delay of about 2 seconds between the audio and the video. Every now and then I can record for an hour without any issue. If I find another product that works better, I might update this review so others can know.

Very easy to use. I had one technical question and Tyler at Clearclick was very helpful and prompt with his response.

Reviewed a number of similar items with all having both very positive or very negative reviews. I choose this unit as the reviews said tech support was very good. I had issues getting started that were related to settings on my PC. I sent an email with the error messages to the email listed in the package and got an answer in 15 minutes with very clear directions. Once I followed the directions and was recording, I asked another question about which format was best to use to best quality of picture. I was answered within 5 minutes. Support is awesome and product works!