ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

This does work. I am not a computer person and it took me days to figure it out. The instructions online are different than the instructions in the package and the information in the Q&A help is different than both of those. I feel this would be 4 stars if the instructions were cleaned up. Now that Ive got my video, Im trying to figure out how to edit it. That seems just as challenging. It might be easier to locate other software for that. :(

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.

Rather than spends hundreds of dollars to convert family recordings to digital, this was a golden find. Also allowed me to preserve these family moments and enjoy them again. Without this, I’d have never heard my husband’s voice again after he passed away. When you send your vhs tapes in to be transferred they typically come back with music rather than the audio. Not with this. I was able to easily transfer video and audio! Best ever and so easy to use.

Obviously one must play the entire vhs tape to record. That works okay. The issue is the edit feature. One must select portions to “cut” from the recording, but only one at a time. And, before selecting that portion, you have to play the video to get the slider to become visible. Just thought it required must longer to get the job done.

I was unable to get this to work under windows 10 - I sent an email off to support and got outstanding support from them. We tried a variety of things and ultimately I was unable to get it to work under windows 10, but I have another older windows 7 box and I was able to get it to work using that machine. Im giving it 3 stars due to the setup/configuration issues - setup should be more straightforward I think - Ideally it should be a plug and play solution. Once we did get it to work, however, the quality of the captured video was very good. It looks the same as playing the VCR tape itself, so I found no degradation at all. I cant thank their support enough - it was superb. I doubt I would have gotten that level of support with cheaper devices.

Due to a compatibility issue with my laptop, the USB Video grabber did not initially work for me. I contacted the support team via their email and I must say they were extremely responsive to my issue and were very timely in responding to any of my questions. It took a little over a day, but they eventually provided me with a solution that works great. I am now happily transferring 25 year old VCR tapes to digital.

This device would not work properly. The sound would not synchronize with the picture. I contacted customer service several times and they tried to fix it. They sent me a different device. That 1 did not work either. They sent me an email with a return label. That email stated please return the product and we will start your refund once its in the mail. The package was delivered a few days ago and they will not answer my emails. Fortunately Amazon took care of the problem as usual.

This is a very good device, it does just what I need it to do. I had no issues with it at all, it works perfectly on my Win 10 laptop. The sound out of sync situation is only happening during the capturing process. Once the video is captured and saved on your computer, the sync issue is not there. Ive converted 10 tapes, burned them all to DVDs and planning to do more. In addition, I saved them all to my external usb storage as a backup. The clarity and crispness isnt exactly the same as the original tapes, but thats understandable. To get the same level of crispness you would need to go to a professional movie-making studio. Im quite happy with the results, it does the job.

BUYER PLEASE BEWARE!!! Even with some bad reviews, I took a chance on this product. Believe me when I say other bad reviews are truthful. I installed the software for this product from the CD onto my Windows 10 laptop. I was connected wirelessly to the internet while I downloaded the software. As soon as the software downloaded, I lost my wireless internet connection. I know quite a bit about computers but not enough to get my wireless internet connection back, so I had to restore my computer back to original to get my wireless connection back, it messed up my computer in multiple ways. I did get a quick response from tech support, but twice they told me their software had nothing to do with my internet connection. I know it there was no problems with my computer, before I installed the software, and immediately after the install I had all kinds of problems with my computer. I am tech savvy enough to know that happened, but somehow it messed up my wireless adapter. Ive had the laptop for many years and never had a problem with the wireless connection until I installed the software. I am returning the product to get my money back, but I cannot get the time it will take me to get by computer back to where it was before I had to reset it.

I have converted about 20 VHS videos so far with very little trouble. I have more VHS and others yet to go! It has stopped occasionally but a simple restart fixes it. It is not a video editor although it has some capability to crop, but for simply getting video from tape to digital, its super simple. I thought about just sending all the tapes to a service for transfer to digital, but I can get more value out of doing it this way, and I can see what I have. Some of the tapes only have a little bit of video, some I dont care about, so I now know what I have and how to put it together. Ill use a different video editing software for that, but the library I now have of all the old stuff is awesome. Using Windows10.