WD 1TB Black My Passport Portable External Hard Drive - USB 3.0 - WDBYNN0010BBK-WESN

The first one I got did not work but when I contacted Amazon they sent me another one right away and it is perfect works awesome I just got a bad product which can happen sometimes the first one I got but thanks to Amazon they really helped me out and this is a great product

I am not doing anything fancy here, just need an external drive to transfer and backup files to. My one requirement is that computers quickly recognize it and they did. Speeds seem solid but I will rely on the techie reviews which all seemed very good. We had about 20,000 photos to transfer and it took about 2 hours to upload via USB 2.0 and less than an hour to download via USB 3.0. It worked well on a new Windows 10 laptop as well as an old Windows 7? laptop. It is smaller and more lightweight than I expected, which is fine by me. It came with the USB cable.

It was not easily compatible with my MacBook but I was able to finally back up all of my engagement pictures on it. I dont have much storage for my pictures on my computer but this is perfect for it.

Ive bought at least 10 of these portable USB drives over the years and my experience has been: (1) If you have a setup where it never moves, then you can get many years out of it (2) If you actually move the drive around (i.e., portable), then at best you get 2 years out of it before the famous clicking sound kicks in (the drives were not dropped). Overall for portability, these drives durability has not improved much if at all over the last 10 years. Moving to SSD will eliminate the mechanical issue but as of 2020, portable SSD drives are still pretty expensive (at least 2x the cost). However, I found the Pioneer 3D NAND External SSD (960 GB) which is under $100 per TB and that compares well to what some of the WD portable drives cost. (as of 2020 a WD 1TB costs around $65 to $99). At least for my portable scenario, I am going with the Pioneer SSD purely to eliminate the inevitable mechanical failure that comes with the non-WD drive. Speed is not an issue - I am just need reliable storage.

Called tech support and they said that I could have faulty drive and that my warranty had expired. All I can suggest is to try using it right away to ensure you have one that is not defective. WD did come back and said they would send a replacement. Good on them for being customer service forward. Impressed.

Im hooked on Western Digital. I have several WD drives and all of them still work. Two of my drives are over ten years old. A co-worker once lamented to me that his WD external drive stopped working. After some questioning, he admitted that he accidentally dropped it on the floor. I thought thats like blaming the glass for breaking and spilling wine on the floor when you let it slip through your fingers. Take care of your equipment and it will take care of you.

The drive itself may be OK but installation is a problem. Since the purchase provides software/installation help free of charge for 30 days, I call the help phone line. With verbal instructions, I was able to install. The difference was that when I first went to the service site and downloads, it asked for the SN or Model number and I clicked Ok. It downloaded some software and installed but, when I tried to back up my system it would not work. The verbal info I received was to go to the site but dont type in the SN as requested. Just go down and select downloads then software. That way you get the latest software version. Ok so that was done. It then did seem to work and I backed up my complete computer. Then my computer was repaired (video problem - lap top) which required a new motherboard and clean installation of Windows 7 then update to Windows 10. All that worked fine. So then I went back to the WD web site and followed the latest instructions previously given. It installed the WD drive and I could see on the drive that there was a file indicating the initial backup. So, I told it to restore my computer. It started and said it was backing up. Well, about 1.5 hours later it quit and I rebooted the computer. The computer was not restored. I saw the file still on the WD drive so again I call the telephone number. Well that guy, I allowed him to control my computer and he deleted my previous download and did the download and install (just exactly how I had done it previously. It would not restore the computer. He then said the problem was that I had to do a backup before it would restore. So he did a backup. We then saw both files on the WD drive. So, then he started the restore of my original backup (the one before the computer repair). It started to work and said it was restoring. The technician got off the phone as he said it would take a while but when it finished the computer would have rebooted several times (maybe) but in the end I would reboot and the computer would be restored. Well, I let it alone and about 2 hours and it did as he said but when it stopped running the destop was void oa anything. It was blank and I could do nothing to cause anything to happen. So, I pulled out the external power supply cable and removed the battery and let it set. About 30 minutes later I installed the battery and external power and started the boot up. It was strange but it finally came up but the desktop was blank as before and nothing worked at all. So I repeated the power supply and battery thing and then I called Dell (my computer is a Dell with service contract. He saw the problem and said I had to start all over. We uninstalled the WD drive and booted from the Win 7 disk then updated to Win 10. I then went to WD and did the download of the program to make the WD drive work. It worked and installed but now when I went to look at files on the WD drive, it was blank. No files. So I contacted WD again and then said yes, something went wrong and I lost all my data and there was nothing that would be done. I will make it a point to never buy another item from WD. I really dont know if the problem was the WD drive itself or the software or the technician that tried to help me but the bottom line is that I have now lost everything, most of which can never be regenerated. I will try to return the drive and get my money back but likely that will not happen as the total fiasco that happened to a month and I am sure I am now out of time. I would advise again buying from WD.

i used this an an additional media server on my network and it also servers as a backup server for my pc files with a batch migrate file. whih for those who dont know is a file that copies all windows files and folders and organizes them in folders on destination drive auyomatically. i did a time machine backup and restore on my mac. i had to clone my existing time machine drive and copy it to the new one to get it to work as a time machine drive. the diso uility app on macbook did not work on this drive.

I love it! I use it for my PS4 and the added storage is great! Put 4 large memory games on this thing (The Witcher, Uncharted 4, Batman: Arkham Knight, Final Fantasy 15) and The YouTube app, which surprisingly took up a ton of space on my PS4 this and it didnt even get half way on the memory! This external hard drive is great and was easy to install. Best purchase I have mafe in a long while.