WD 2TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0020BGY-WESN

I have used WDs My Passport external HDs for a long time and they have proven to be very reliable and trustworthy in all of their iterations to date. I recommend them highly. As with any magnetic media you do need to take some care with them (they are not baseballs), but the even the original one I got ~5 years ago still works. I have reduced my rating by 1 star because the two most recent drives I received from them used GPT in spite of the fact that it was less than 2 Tb. Given that most non-PC devices still wont interact with GPT (many still require FAT32), and that the other primary reason for installing GPT is for a boot disk or highly partitioned disc (both of which require changing the partitioning) I felt this an important drawback (I am skilled enough it was only an annoyance, but they may lose a sale to both their and my future customers due to this added skill barrier in using the HDs).

Received the product but I couldnt get it working. After testing the drive with another cable from a previous MyPassport, I determined it was a bad cable (others have reported this as well). Currently waiting for WD to get these cables in inventory. They required a call back in 24 to 48 hours to see if they are in stock. I called for the 2nd time today and asked to wait another 24-48 hours and call back. I find it hard to believe they cannot place a request for the cable and send it when the stock is replenished rather than my continuing to call every few days.

Didnt work. Got error messages that the drive was full. WD website support link in supplied materials led to a dead page. No product support phone for WD; website couldnt resolve issue, and they suggested looking in their community support. I reached out to Amazon and they took care of me immediately, and is sending me a replacement overnight! Tried second one, this one had proper downloads and all, but still didnt work with Time Machine: wouldnt erase/said no room on HD. I then tried to use the WD-supplied software for their own backup software, but the instructions on how to use backup software with Mac didnt match what was downloaded. A very confusing two-hour experience. Saw some fixes online that involved doing some coding and partitioning, but no thank you. Ive had other brands for externals that worked immediately with my Macs, so Id guess that WD is more of a PC-friendly external.

Works with Windows 10. My observation: The product did not come with written instructions, unless I missed something. The user is suppose to know that the external drive hAs to be connected to a USB port on computer and then the user can find the electronic version of the user guide contained with the drive on the computer screen monitor. I was concerned that I could not fully take advantage of this product till I located the user guide. It must be that Western Digital is trying to reduce paper included in product. In my opinion, it would be better served if short instructions were included with the product on where to find the user guide.

This is my 3rd WD external drive, havent had issues with any of them.

I bought this to sub in for my other external HD with external power supply. So comparing to that, this one is easier to use - plug the USB and thats it. Storage size and speed is OK. When I bought it, 2TB was huge, and USB 3.0 was super fast. But nowadays there are many newer options with SSD. So in general, for a backup solution, this one is good enough.

This was purchased to extend my storage on my Xbox One I already have one on my PS4 so I know they work on both. Just look up on google how to properly format the drive. It is very simple.

love my hard drive. this is my second by this company and I really like it. im not a huge fan of there new login system but its definably nice to know no one can just take my stuff. it works great.

Using this as an external for a PS4. Have had it for 2 months and have had no problems yet. Easy set up and small enough to not clutter around the TV.

I have several of the older passports and I love them. This one does indeed feel cheaply made compared to the older ones. Some said theirs arrived DOA, mine arrived just fine. I will update in 3mos as several have also said theirs crapped out after 3mos. My older passports are well over 5yrs old and Ive had zero problems with them. Hoping the same will be the case with these new ones. Update: I purchased this in 2017. Drive is still working for me. I only remembered to update my review because I need to get more lol