SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

I think this company needs to be more transparent with the realities and not disguise their descriptions behind some marketing ads. It makes them seem shady. First, this is not really no contract 24/7 alarm monitoring... you NEED their contract to get 24/7 alarm monitoring. Without the contract, you just get a loud alarm in your house, with no 24/7 monitoring. Now I dont expect something for nothing, but I did first interpret this as....OKAY, no contract with their company, but maybe I could still get wi-fi text and wi-fi smartphone alerts or even emails, no... theres no ability to customize that, you must subscribe to their service (roughly $15/month as of todays writing). Next, it says protection for every room in your house << again I feel thats *very slightly* deceptive... it is not protection for every room in your house, it is protection for the supplied and limited number of sensors that ship with the bundle you bought. You have to purchase the extra window, door, water, freeze, temp sensors. The marketing ads make it seems like this is your 1-stop shop, buy this and you get protection for every room in your house (along with no contract monitoring) for one low price and thats not true. Aside from that...yes this was very easy to install. I do like the sensors that state the batteries last 5 years on average...as long as it is 3-5 years and not 3-5 months, Im totally okay with that. I do wish it had a glass break detector in this bundle. When I actually started adding up all of the windows and entry doors and garage windows and doors and other open-able entry points, the sensors really do add up...so do keep that in mind when compared to a wired-in Smith Thompson type residential alarm. So despite the slightly deceiving marketing descriptions, looking past that, this is still an easy to setup and use system with seemingly long battery life, but to get all of the benefits (calls, texts, emails), youll additionally pay $15 each and every month and the company should be clear about that.

This system is installed in my summer house where there is no cable or wifi available. Setup was very easy and when I called the tech service to have the system tested, they found no problem registered the system and was good to go. Without wifi, I could not use a camera, but I dont find that as a problem.

Do not buy if you want push notifications on your phone without paying a subscription. The fact that you have to pay to unlock notifications is crooked. I ordered a Konnected kit to use my existing wired sensors with Smart things and Alexa; and the notifications are free. SimpliSafe wants to charge over $200 for the kit, and an extra $120 a year just for push notifications. I repeat, thats over $300 in one year JUST to get push notifications. Such a scam.

I am not good with technology at all but this was so easy to install Literally took me thirty min to put around my house

Great customer support (I had a small problem that CS promptly helped me with, easy set up, convenient and so easy to use - I like the phone apps too .

This is easy set up and provided enough for my windows and doors. I do feel much safer having this device in my townhouse. So far so good, it has been two months I used it. Dependable product.

The system appears to be easy to install and you can add additional sensors (and types of sensors) at a later time. However, even if you want to monitor the system yourself, you will have to pay a monthly fee to use the app/online tools - which is the ONLY way to be notified of a system trip (motion, glass break, smoke, anything). Without access to the app, this essentially becomes a very expensive door alert/noise maker - which similar products can be purchased for much less. While the fee is lower than other companies, this fact appears to be intentionally omitted from both the product description and from their website.

My husband and I just installed SimpliSafe. We have had several Security Company’s in our lifetime but none that cared more about people Than these people do. This Company has made a product that is easy to install,(my husband & myself are in our 70’s) even for people our age so There is No installation fee. Their monthly fee is the cheapest we have seen yet their products and security is exactly the same as the so called big Named Company’s.

They advertise that you can still use the system without a monitoring subscription but as soon as I canceled the service my cameras no longer worked on the app or website. I tried to set them up on a new account with no monitoring plan but it wouldnt let me because they were tied to another account. I could not unlink them from my account because Simplisafe could not reach them. Ive tried everything but the cameras are just paper weights now.

App doesnt install properly on Android S9+. As a result, cannot install camera as camera needs QR code to synch. Help line not helpful and sitting on hold for half hour. System seems OK otherwise.